With the accelerating proliferation of VoIP and IMS products, the need for effective pre-deployment and QA testing has never been greater. From the vantage point of CT Labs, a services-based group continually engaged in testing the latest VoIP products and technologies, each class of VoIP product brings with it a separate set of challenges.
During this session the speaker will share a unique perspective on the tools, automation techniques, and best practices that can directly help you to make your products better. The speaker will also present a series of test layouts and recent case studies. Test techniques will be presented that encompass both enterprise and carrier-grade products, including:
• Load and functional testing
• Voice and video quality assessment
• High availability and device integrity testing
• SIP security and attack testing
• Effective regression test frameworks
• Test plan methodology
For the last two years, Keynote Systems “The Mobile and Internet Performance Authority” has analyzed Best Practices and Service Quality of VoIP providers from the end-user perspective, and has prepared the comprehensive Voice Service Quality Competitive Research study. The speaker will share his expertise and the Keynote’s unique approach to monitoring user experience of voice service quality. Attendees will get a perspective on how VoIP providers and enterprises can overcome the quality barrier that biases the consumer towards traditional phone service. They will also learn about the factors beyond network boundaries that affect user experience of the voice service quality. They will obtain recommendations on what to look for in addition to efficient software while designing a optimal VoIP system.
Presented by:
Arun Bhardwaj Director Business Development (Internet Technologies) Keynote Systems, Inc.
The benefits of collaborative applications are substantial, ranging from significant money savings by reducing travel time, to increased productivity due to worldwide team collaboration. But preparing a network to handle demanding collaboration and videoconferencing applications is not as simple as adding some extra bandwidth and plugging in a few video cameras and IP phones.
This presentation will identify key steps involved in preparing the network for collaborative applications and offer attendees specific details on how to:
• Minimize network latency before installing collaborative applications;
• Guarantee performance for extremely demanding collaboration applications like videoconferencing and VoIP;
• Ensure that all applications can co-exist peacefully on the network; and
• Make certain all bandwidth is used effectively, eliminating unnecessary upgrades.
The speaker will also detail how new applications can be added without degrading performance or requiring extensive bandwidth upgrades. The discussion will conclude with a roadmap for enhancing the degree of visibility, reporting and control as real-time and interactive applications and services continue to grow in the enterprise.
Presented by:
Manickam Sridhar Chief Technology Officer Converged Access, Inc.
As we move to a more standardized IMS environment, it is easy to fall into the trap of thinking that standardization will decrease the requirement to test. The thinking goes that once the standard is set, one would only need to conduct product testing to see if the equipment meets the standard. However, a standardized IMS environment will actually increase the testing imperative. An IMS network is a distributed multi-vendor environment that will be delivering a converged, media-rich service offering. The need to conduct regular and continued interoperability testing will be paramount to ensuring both the successful deployment and support of the network, as well as the quality of experience (QoE) for the end users of the services that are being delivered.
