Hosted VoIP Winners Represent Innovation in Modern Business Communications

By Erik Linask, Group Editorial Director  |  October 29, 2018

With businesses increasingly looking at modern alternatives to their traditional communicaitons solutions as a way to drive operational agility, communications reliability, and increased collaboration, hosted and cloud-based solutions have quickly become the logical alternative.  Once predominantly a way for SMBs to cut CAPEX spend, cloud communications solutions have matured, now delivering the quality, reliability, feature-richness, and integration capabilities that even large enterprises demand.  As a result, providers are seeing uptake from all market segments, creating a heated competitive landscape as businesses seek to build competitive advantages by providing their teams the best in communications and collaboration tools.

This list of hosted and cloud-based communications providers represent the innovation that has taken over the communications market as services move increasingly to the cloud.  Congratulations to the winners (official announcement here), and we encourage readers to use this as a starting point as they seek to replace their now-ineffective aging communications solutions with modern, flexible, cost-effective cloud solutions that offer a selection of features to meet the needs of any business.

Page 1 of 1

Accent - VoiceONE Connect

VoiceONE Connect is the modern cloud based phone system that works and adapts to you. Whether you're in the office, on the go, or working from home VoiceONE and its suite of cloud communication apps will keep you connected. The WebRTC Gateway will integrate with any legacy on-premise phone system to directly connect your existing communication systems to Accent's cloud based real-time communication services. Take your office and your extension anywhere with the VoiceONE Connect mobile app, available for both iOS and Android devices.
Page 2 of 22

Broadvoice - Broadvoice B-hive

Broadvoice b-hive includes a range of business communications capabilities, from basic phone service and PBX functions to call management, messaging and collaboration. Users can access and initiate these functions from a range of compatible VoIP desktop phones or a softphone client on their desktop or mobile phone. b-hive self-service portals Customers get direct control to manage many day-to-day changes to their b-hive communications service, including call control, voicemail, auto attendants, mobility features and more.
Page 3 of 22

Call Harbor - Call Harbor UCaaS

Call Harbor is a true turnkey solution with a bonfide zero upfront invest paired with Polycom (News - Alert) Daas. Customers receive on-site installation, training, porting, and staging at no cost. Access include all system features at no extra cost, including unlimited call paths, call center module, mobile app, web app, video conferencing, advanced call features and more.
Page 4 of 22

Cloud2Talk LLC - Cloud2Talk

The Cloud2Talk phone system has everything you're looking for: Simple to use, innovative technology, included support, unbeatable price. The robust cloud infrastructure is hosted and built in geographically redundant data centers, allowing for instant Disaster Recovery plans. A unique cloud over the cloud technology means that, if your building has no electricity or Internet, Cloud2Talk can mirror your phone configuration and your company will get its calls.
Page 5 of 22

CoreDial - Corenexa

CoreDial's hosted unified communications platform, Corenexa, is one of the leading solutions for small and mid-sized businesses. It offers channel partners an entirely unique and lucrative business model that results in substantially higher margins, deeper customer relationships, and increased profitability. CoreDial recently achieved a significant milestone when it surpassed the 300,000 user license milestone, illustrating Corenexa's relevance to the marketplace.
Page 6 of 22

Digium - Switchvox Cloud

More than a hosted PBX, Switchvox Cloud is a full-featured Unified Communications (UC) solution designed for SMBs. Now you can take advantage of powerful UC features, including presence, instant messaging, conferencing and mobility all for a low monthly rate.
Page 7 of 22

IT Management Corp. - 101VOICE Cloud PBX

101VOICE offers a simple, yet feature-rich cloud phone system using the latest in Cloud PBX technology. You can now have the capabilities, functionalities, performance, and scalability of a sophisticated phone system without having to buy or lease expensive equipment to maintain it. With Unified Communications as a Service (UCaaS), you can take advantage of innovative telephone solutions tailored to meet your industry requirements.
Page 8 of 22

Jive Communications - Jive Voice

Jive Voice, Jive's hosted VoIP business phone system, gives high-growth businesses and public sector institutions a professional boost. It provides a scalable platform that is more flexible and cost-effective than business' existing legacy systems, and offers features such as unlimited voicemail boxes, auto attendants, and local and long-distance calling, all at no additional cost. Jive's cloud architecture offers an integrated, seamless experience that provides richer context and creates more efficient connections between co-workers and clients. Jive's cloud delivery model ensures that each organization always has the latest technology, features, and applications, making Jive the last phone system our customers will ever need. The Jive Cloud platform is a true cloud-based platform built on open industry standards. It has no legacy or on-premises distractions, and unlike many hosted VoIP competitors, Jive has not taken an existing, single-tenant application and simply virtualized it on a server in a datacenter.
Page 9 of 22

Momentum (News - Alert) Telecom - Momentum Telecom Business Voice

As traditional phone service becomes obsolete, businesses are rapidly adopting Hosted VoIP solutions. With highlights that include best-in-class network uptime, advanced features and user-friendly products, Momentum offers a wide array of service options for any size business. Hassle-free management and maintenance enable our solutions to create efficiencies and empower your workforce.
Page 10 of 22

Natterbox - Natterbox

Natterbox delivers a Cloud telephony platform, operating both as a Cloud Software Vendor and a full Telecommunications provider. Natterbox is unique as the world's 1st and only end-to-end telephony service to run 100% inside the Salesforce platform, enabling customers to mix Salesforce and non-Salesforce users, desk-phones, soft-phones, web-phones and mobiles all under one system. Natterbox empowers businesses to use live CRM data to deliver personalized shortened phone journeys, with high call quality around the globe. The Natterbox cloud telephony system removes the complexity for customers, allowing them to deploy, configure and manage a phone system easily without complex and costly vendor certification training.
Page 11 of 22

Nextiva - Nextiva Office

Nextiva Office is the complete unified communications solution for today's businesses. In addition to providing customers with feature-rich VoIP phone service, Nextiva is revolutionizing the way businesses manage their phone system with NextOS. Additionally, the Nextiva Office suite of products includes a mobile app, cloud backup and storage service, and virtual faxing. With NextOS, managing a business phone system has never been easier. The web-based platform allows Nextiva Office administrators to manage their companies' users, features, devices and locations all in one simple and intuitive interface. NextOS is the first of its kind in the industry and was developed to improve the user experience and save today's businesses valuable time and resources. Nextiva is dedicated to helping users run their businesses efficiently and profitably, and the Nextiva Office suite makes it easier than ever to conduct business from anywhere, at any time.
Page 12 of 22

Open IP - SIP Trunking Touch

SIP Trunk Touch is a leading French SIP Trunking solution certified with major PBX and UCaaS software (Cisco, Mitel, ALE, Avaya (News - Alert), MetaSwitch, etc.). Through the SIP Trunk Touch, OpenIP provides companies with unlimited call plans and an efficient provisioning web interface that allow customers to benefit from comprehensive usage and quality analytics. The SIP Trunk Touch also provides recognized secured anti-phreaking services that protect enterprises from voice hacking.
Page 13 of 22

Pulsar360 - Enterprise UCaaS

As an established Unified-Communication-as-a-Service (UCaaS) provider and early proponent of cloud technology in the communications industry, Pulsar360 has evolved into a full-service communications provider. Pulsar360 offers a complete suite of voice, data, and cloud-based solutions that businesses are demanding, including CRM integration, mobility and collaboration. Pulsar360 provides a unique Cloud IP PBX architecture, whereby each customer has its own instance of a PBX. There are no shared resources and every instance configuration is backed-up nightly and every instance is backed up with full system image clone weekly.
Page 14 of 22

Reinvent Telecom - Reinvent CPaaS

Reinvent built and operates a private-label CPaaS that empowers our reseller partners to transform their businesses into next-generation cloud-based communications service providers. We enable our partners to deliver reliable, high-quality Hosted PBX, UCaaS, Conferencing & Collaboration, Contact Center and SIP trunking services. With our CPaaS, they can build a successful cloud voice business while keeping full ownership and control of their customers. Our carrier-grade voice platform is built on technology from Metaswitch Networks to deliver advanced PBX services, mobility and UC features. We�ve also added functionality, such as contact center and hosted fax. Reinvent�s CPaaS empowers partners to own their customers, selling and billing under their own brand. This is critical in key ways, such as enabling partners to set their own margins, create service packages, bundle in preferred hardware and add on professional/installation/consulting services.
Page 15 of 22

Smart Choice Communications - Smart PBX

Smart Cloud PBX Services are ideal for companies who want to gain control of their voice and data networks at a price they can afford. With our Cloud PBX, you get all the advantages of an advanced call routing system without the burden of managing the system yourself. As a Cloud system, the PBX resides offsite, saving you the expense of having to buy and upgrade telecom system hardware. Incoming calls are processed through Smart Choice and then sent to your company's phone extensions or routed to the first available person in a department. Smart PBX can be run over T1, Cable, EOC, and Fiber Lines, or you can even bring your own bandwidth (BYOB). Choose from several service options to fit your business needs.
Page 16 of 22

Spectrotel - Cloud PBX

Spectrotel's Cloud PBX solution provides partners the ultimate flexibility to tailor solutions for the unique needs of their customers. Having three different platforms available allows partners to choose based on any of the following criteria: Features and functionality, Usage and budget, Current or new equipment requirements, Available API integrations, Managed or unmanaged, Network architecture, Performance, Security.
Page 17 of 22

Star2Star Communications - Full Spectrum Communications

Star2Star's Full Spectrum Communications Solution revolutionizes business communications with end-to-end solutions that deliver the ultimate flexibility, scalability, and productivity. Full Spectrum Communications unify voice, video, mobile, chat, fax, presence management, and more into a single, easy-to-use system. Companies can select their preferred technology from a range of options including Cloud to Hybrid, reduce their costs, and increase productivity. All Star2Star solutions include advanced UC features, built-in business continuity, and the power of SD-WAN for crystal clear call quality.
Page 18 of 22

Telecall - Call Phone

We provide state of the art Class 5 Centrex solutions for our enterprise clients with Fixed Mobile Convergence (News - Alert) and Unified Communication and Collaboration features. With more than 3,000 enterprise customers, we are now launching our MVNO with Fixed Mobile Convergence.
Page 19 of 22

Telecall - Mobile Unified Communications & Collaboration Suite

Telecall Mobile Unifed Communication & Collaboration Suite combines our state of the art Centrex solution with a Collaboration Suite that can be integrated with a number of commercial CRMs.
Page 20 of 22

VoIP Telecom - Voice Telecom

VoIP Telecom is a new generation French operator specializeing in UCaaS. We offer to companies and administrators a large range of products and services in telecommunications, hosting, and backup with various innovative options. The group is has seen exceptional growth since 2013 and now has more than 130 collaborators and more than 4,000 customers.
Page 21 of 22

Votacall - Votacall Hosted VoIP & Chipchat SaaS (News - Alert) Speech Suite

Speech Recognition Technology has become a fixture in our personal lives; it is in our homes, in our cars and of course our mobile devices. Votacall has developed chitchat, an enterprise SaaS Speech Suite to enhance the business user experience. Fully integrated with the Votacall Office Access Hosted VoIP PBX, chitchat promises to elevate the business communications experience for both your colleagues and clients alike. chitchat comes with Sandy, your chitchat Speech Assistant, who is ready, willing, and able to facilitate employee and customer speech requests. In the office or on the road, you are always one-touch away from Sandy your Speech Assistant. Just let Sandy know who you are trying to reach or what feature you are trying to access and she will handle the rest.
Page 22 of 22

VSR Network Technologies - CommPoint Guest Center

VSR's flagship product, CommPoint Cloud Guest Center, is an Enterprise Grade Class 4/5 Soft switch built for the cloud delivered as UCaaS and PaaS. Trusted by thousands of users, top hospitality companies and Fortune 500 companies, CommPoint provides voice, data and messaging services with a focus on the Hospitality market with a reliable 99.999% uptime. CommPoint has all the essential components for a hotel to successfully communicate, whether that's guest services, customer facing incoming calling, administrative internal communication, or corporate communications. For those with customer applications, our platform supports the ability for engineers to write to our API via an industry standard RESTful API interface. Our services include fixed pricing on a single bill, free U.S. based 24x7x365 technical support and never a surprise charge.



Edited by Erik Linask

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