Latest News

SIP Trunking On the Rise, Even for UCaaS
SIP trunking has undergone slow and steady growth according to a recent study from Nemertes. The research firm found that many companies have converte…

By: Laura Stotler | 8/30/2019

Do You Really Know CPaaS?
Communications Platform as a Service, also known as CPaaS, is an important technology for businesses of all sizes today to understand and to utilize.

By: Stefania Viscusi | 8/30/2019

RDX to Buy Navisite
Cable operator Charter Communications has announced the sale of Navisite LLC, its managed cloud services unit in the Spectrum Enterprise brand.

By: Stefania Viscusi | 8/30/2019

Mitel Makes Leadership Addition
Mitel announced the appointment of Rick Cirigliano as Senior Vice President, Global Cloud Operations for UCaaS. Cirigliano is tasked with taking the l…

By: Maurice Nagle | 8/30/2019

Monsoon Hits Phoenix Knocking Out Power in Mesa, Tucson Areas
While it's been a drier than average monsoon season in Arizona, Wednesday's monsoon brought wind, lightning, and heavy rain to many areas of the state…

By: Erik Linask | 8/29/2019

Hodusoft Announces Pay-as-you-go PBX Subscription Service
Hodusoft, a unit of VoIP software provider Ecosmob and a business VoIP solutions provider, is now offering a pay-as-you-go model. Company officials sa…

By: Stefania Viscusi | 8/29/2019

Ytel Adds Google Cloud Text-to-Speech to CPaaS Offerings
Communications software company Ytel is dedicated to making it easier for businesses to engage their customers and serve them across more communicatio…

By: Stefania Viscusi | 8/29/2019

How Non-Profits Can Benefit from SIP Trunking
For many organizations, especially non-profits, the cost of enterprise telephony remains a significant burden. While they need a highly reliable solut…

By: Tracey E. Schelmetic | 8/29/2019

Brekeke, VGP Announce SIP Interoperability
Today, Brekeke Software announced successful interoperability testing of the SIP trunking and termination services provided by Virtual Global Phone (V…

By: Maurice Nagle | 8/28/2019

Powerful Storms Cause Multi-Day Power Outages in Oklahoma City Area
A storm system that caused heavy flooding and damage knocked out power for nearly 120,000 OG&E utility customers in the Oklahoma City metro area Monda…

By: Erik Linask | 8/28/2019

Enterprise Accounts Doubles Down on Cloud Services
As Enterprise Accounts continues to grow, it announced an expanded contract with Fusion. Already a Fusion voice user, Enterprise Accounts now will del…

By: Maurice Nagle | 8/27/2019

Broadvoice Earns 2019 Unified Communications Product of the Year Award
Broadvoice announced that its b-hive platform has received a 2019 Unified Communications Product of the Year Award. The b-hive offering includes voice…

By: Maurice Nagle | 8/27/2019

Dutch Insurance Provider Puts Contact Center in Cloud
VvAA Groep B.V. announced the selection of the NewVoiceMedia contact centre solution. The Dutch member organization and insurance provider is seeking …

By: Maurice Nagle | 8/27/2019

Learn the Latest in Cloud PBX Technology
More customers today are learning about the benefits of virtual PBX technology, which means there are good opportunities for communications providers.…

By: Tracey E. Schelmetic | 8/27/2019

Fastcall Protects Productivity with Call Blocker
Fastcall announced the arrival of a new feature - Call Blocker. The newly unveiled feature enables users to block unwanted c alls such as spam and rob…

By: Maurice Nagle | 8/26/2019

Sentinel EMS 5.0 Delivers on Entitlement Management Needs
Recently, Gemalto ( a Thales Company) unveiled Sentinel EMS 5.0 to support operations professionals with a streamlined user interface and improved per…

By: Maurice Nagle | 8/26/2019

MEF Makes SD-WAN Standard Official
This week the MEF published SD-WAN Service Attributes and Services (MEF 70), as it was recently approved by MEF members and then ratified at the forum…

By: Maurice Nagle | 8/23/2019

8x8 Signs Spearhead as Master Agent
IT consulting company Spearhead Group Inc., which focuses on helping businesses choose the best managed IT and telecom services, has been selected as …

By: Stefania Viscusi | 8/23/2019

85,000 Lose Power in East Texas Due to Good Weather
85,000 SWEPCO customers in Texas were without power earlier this week because of good weather, the company claims.

By: Erik Linask | 8/23/2019

Power Outage Knocks Nissan Dealers Offline for Days
A poer outage in its data center knocked Nissan North America's systems offline for days.

By: Erik Linask | 8/22/2019