Latest News

Ribbon E-SBC Earns Top Market Marks
Recent research from IHS Markit spotlights Ribbon's Enterprise Session Border Controller as the market share leader. The Ribbon solution represents ne…

By: Maurice Nagle | 2/15/2019

Keeping Customers Informed to Grow Revenue
Communication is key in business. Whether we're talking about the Monday conference call with the sales team or educating customers on product updates…

By: Maurice Nagle | 2/15/2019

Tango Announces Kinetic Cloud Mobile-X
Tango Networks unveiled Kinetic Cloud Mobile-X, a new communications service that provides an enterprise with a private mobile network customized to m…

By: Maurice Nagle | 2/15/2019

MessageBird, SparkPost Partner to Provide Omnichannel
Cloud communications platform MessageBird announced a new partnership with email delivery and analytics platform Sparkpost to offer businesses an exte…

By: Maurice Nagle | 2/15/2019

ASC Secures neo Cloud Services with Dialogic Software SBC
ASC is using Dialogic's BorderNet session border controller to optimize its service delivery and secure its cloud-based functionality.

By: Erik Linask | 2/15/2019

Span Streamlines Agility with Jira Integration
Advanced audio conferencing vendor Nureva announced the integration of Span Workspace with Atlassian's Jira Software. The new integration accelerates …

By: Maurice Nagle | 2/14/2019

Digital Transformation Delivers Enhanced Customer Service
Verint recently announced the results of the ForeSee Digital Experience Index, which highlighted the impact of the rise in digital for customer servic…

By: Maurice Nagle | 2/14/2019

NaaS KT's Newest Business Service
Korea Telecom is now able to rapidly launch and configure custom network slices, delivering the exact requirements via logically isolating virtualized…

By: Maurice Nagle | 2/14/2019

UJET Adds Barnett to Board of Directors
Contact center software company UJET announced its newest member to the board of directors, Gary E. Barnett. Barnett brings with him a wealth of exper…

By: Maurice Nagle | 2/14/2019

Ensuring Voice and Video Quality in Rising Network Noise
It's also important to optimize the network for efficiency and ensure there are real-time diagnostics available to get a handle on quality problem as …

By: Tracey E. Schelmetic | 2/14/2019

PanTerra Extends Hardware-as-a-Service Portfolio for its UCaaS and Cloud Services
The latest addition to PanTerra's HaaS program is Yealink's line of IP phones, giving mid-market customers another cost-effective equipment option to …

By: Erik Linask | 2/13/2019

RingCentral Ropes SD-WAN Vendor as Newest Connectivity Partner
Today, Cato Networks announced that it has earned certification as a RingCentral connectivity partner. Cato earned the moniker from successful call qu…

By: Maurice Nagle | 2/13/2019

INTERNET TELEPHONY Magazine Names Unified Communications Excellence Award Winners for 2018
TMC announced today the winners of the 2018 Unified Communications Excellence Awards, presented by INTERNET TELEPHONY magazine.

By: CustomerZone360 News | 2/12/2019

RingCentral in the Ivy League of Cloud Communications with Columbia University Deal
To enable a new level of communications and collaboration for its users, Columbia is migrating RingCentral's cloud-based unified communications platfo…

By: Erik Linask | 2/12/2019

Sweden's Konftel Makes the Jump from Audio Conferencing to Video
Konftel may be best known for its developments in audio conferencing, but in recent years, the Swedish company has expanded its video conferencing equ…

By: Tracey E. Schelmetic | 2/12/2019

InstaMed Unveils VoIP Protection
InstaMed unveiled the release of InstMed VoIP Protection, which provides for a secure and customer-centric payment experience ensuring both payers and…

By: Maurice Nagle | 2/12/2019

Alloys Partners with Grandstream to Offer VoIP Solutions in Australia
VoIP solutions provider Grandstream has been wildly successful for just about two decades now offering business user's high quality VoIP services and …

By: Stefania Viscusi | 2/12/2019

Monster VoIP is a Fully-Hosted Phone System with Enterprise Features
Small businesses looking for all the enterprise features offered in a VoIP service at a more affordable price for their budgets, are in luck with Mons…

By: Stefania Viscusi | 2/12/2019

Business Continuity Threats: Mother Nature and Mother Russia
A week after a polar vortex that caused power outages in more than five states, power outages have affected almost a quarter of a million users throug…

By: Rich Tehrani | 2/12/2019

Jabra, AudioCodes Aim to Support Microsoft Intelligent Communications
AudioCodes and Jabra recently announced a new partnership to support Microsoft intelligent communications -specifically, contact center environments, …

By: Maurice Nagle | 2/11/2019