Latest News

TalkDesk Turns to Dialogic SBC to Support Growth
TalkDesk announced the selection of the Dialogic BorderNet Session Border Controller (SBC) to aid in expanding the CCaaS provider's global footprint i…

By: Maurice Nagle | 2/22/2019

VoIP Finds Place in Healthcare
VoIP phone systems have made their way into more and more offices across industries today because of the benefits they provide. From cost savings to a…

By: Stefania Viscusi | 2/22/2019

Verint Recognized for Excellence in Workforce Engagement Management
Successful businesses today are driven by enhanced collaboration capabilities and insights that drive operational improvements.

By: Stefania Viscusi | 2/22/2019

Record Snow and Rainfall Causes Power Outages in Arizona
Businesses should take a holistic look at their operations to determine how to effectively safeguard systems and operational continuity with power pro…

By: Erik Linask | 2/22/2019

GL Communications Updates NG9-1-1 Testing Tool, Adds Instant Messaging
Emergency 911 services play a critical role in public safety. To continue improvements in how these services are delivered in a next generations commu…

By: Stefania Viscusi | 2/22/2019

Real-time Messaging & Video Conferencing Make Way to Crowd Sourced Drug Delivery Market
Crowd sourced services are on the rise today as the gig economy flourishes and as the desire for convenience grows. In the healthcare industry, one co…

By: Stefania Viscusi | 2/22/2019

Packerland Broadband Delivers Next Generation VoIP Services with Alianza's Cloud Platform
, Packerland Broadband has added Alianza's cloud-based VoIP platform, specifically designed to enable service providers to transform their communicati…

By: Erik Linask | 2/21/2019

European Executives Excited About Cloud Communications
Mitel performed the Europe-wide survey, "Cloud adoption as viewed by European Companies," taking a deeper dive into the perspective, motive and attitu…

By: Maurice Nagle | 2/21/2019

The Need for Disaggregated Cloud Infrastructures
The need to disaggregate compute and storage resources is now an IT priority so that organizations can stretch their dollars and improve the utilizati…

By: Special Guest | 2/21/2019

SIP Performance is Critical Link Between Embedded Communications and the IP PBX
Optimum performance of the session initiation protocol ensures embedded communications endpoints are properly connected and communicating with IP PBX …

By: Laura Stotler | 2/21/2019

Phillies Promote Communication and Collaboration with Mitel Selection
The Philadelphia Phillies selected Mitel for its communication and collaboration needs. The cloud communications provider will deliver the staff with …

By: Maurice Nagle | 2/21/2019

Nextiva Newest Member of Telarus TrustedSky Alliance
Telarus' TrustedSky Alliance announced its newest member, Nextiva. The cloud communications provider joins a group aimed at delivering partners and cu…

By: Maurice Nagle | 2/21/2019

What to Look for in a VoIP Provider
Choosing a VoIP service provider shouldn't be a tricky task. We've known about the benefits Voice over Internet Protocol provides for quite some time …

By: Stefania Viscusi | 2/20/2019

Toll Free Number: You Can't Really Do Business Without It
In the past, the need for large investments into hardware and premise-based technologies made it almost impossible for smaller businesses to compete. …

By: Stefania Viscusi | 2/20/2019

VisibilityOne Helps IT Proactively Monitor Video Conferencing
Video conferencing solutions have presented a multitude of benefits to businesses large and small. From expanded collaboration possibilities, to reduc…

By: Stefania Viscusi | 2/20/2019

Why You Should Activate Your VoIP Provider's or UCaaS Call Recording Feature
Companies that aren't legally obliged to record calls or aren't using recordings to train sales and customer support personnel, may think that call re…

By: Tracey E. Schelmetic | 2/20/2019

Historic 911 Call Center Outage Could Happen to Any Business
Outages can be very costly in terms of lives, money, customer perception, reputation, competitive positioning and more. Every company needs to address…

By: Rich Tehrani | 2/19/2019

AireSpring Announces New Northeast Channel Manager
AireSpring announced the appointment of Tommy Rancel to the position of Northeast Channel Manager, bringing with him over 15 years of experience in te…

By: Maurice Nagle | 2/19/2019

Network Performance on Display at MWC
Ribbon plans on putting the hallmarks of its portfolio on display at the upcoming MWC. From February 25-28 Ribbon will showcase what its software-defi…

By: Maurice Nagle | 2/19/2019

Audio Conferencing Week in Review: Konftel, Nureva, Atlassian & More
Audio conferencing is a necessary component of today's working world. With workforces sprawling the globe from New York to Hong Kong, audio conferenci…

By: Maurice Nagle | 2/16/2019