Latest News

Dropping Real Time Communications into Web and Mobile Web Applications, AT&T Leverages Ribbon's Kandy Platform for New API Marketplace
In our hyperconnected world, where we live on our favorite apps, shop on our favorite websites, visit our doctors on web-based telehealth platforms, a…

By: Arti Loftus | 3/18/2019

KPN Sweetens Services with New RTC API Store
As the real time communications (RTC) industries continues to move applications to the cloud, Ribbon Communications revealed today in a press release …

By: Shrey Fadia | 3/18/2019

A New Multicloud Security Solution for Session Management Across Distributed Enterprise Networks: 128 and Ribbon Tie Things Together
128 Technology, which calls itself the Session Smart routing company, and Ribbon Communications, a global software company specializing in secure, int…

By: Arti Loftus | 3/18/2019

Ribbon Rolls Out Direct Routing for Teams Using Programmable Configuration from Microsoft's Azure Marketplace
Kicking off a big week in Orlando at Enterprise Connect, Ribbon and Microsoft announced they've developed a fully software-based solution for connecti…

By: Special Guest | 3/18/2019

In A Multicloud World, Real Time Communications Gets More Interesting Everyday
Voice services have for twenty-five years have been running over the Internet, sparked by the VoIP revolution in the 1990's. At the turn of the centur…

By: Special Guest | 3/18/2019

Nextiva CTO Sees a New Era of Truly Integrated Business Communications
Nextiva's new CTO talks about the company's vision for extending unified communications beyond traditional definitions by tightly integrating adjacent…

By: Erik Linask | 3/15/2019

Friday Means Martinis Both Shaken and Stirred: Need a Drink After All Those Robo Calls?
Earlier this month in Dallas, 40 major service providers along with the FCC and other industry standards bodies attended conference designed to resolv…

By: Arti Loftus | 3/15/2019

Rural Innovation Programs Will Rely on Virtual Office Technology
When we first became aware of the concept of a virtual office in the 1990s, we assumed it would be a cool way to allow employees to work from home on …

By: Tracey E. Schelmetic | 3/15/2019

8x8 Puts Conferencing Technology on Display
8x8 announced its new Meetings experience will be front and center in booth 506 at Enterprise Connect, offering attendees a firsthand look at the audi…

By: Maurice Nagle | 3/14/2019

Facebook, Instagram Outages Underscore Need for Power Protection
Service outages impacted WhatsApp, Instagram, and Facebook Messenger, leaving millions of users globally without access to these apps and causing rumo…

By: Erik Linask | 3/14/2019

Fuze Announces New Patent Promising Improved Quality of Service
This week, Fuze was awarded a patent for improving network communications route selection. U.S. Patent No. 10,097,612 is an advanced method of network…

By: Maurice Nagle | 3/14/2019

8x8 Integrates with Google Cloud Contact Center AI & More
8x8 announced the integration of 8x8 Contact Center with Google Contact Center AI. With the integration comes a wealth of capability and opens the doo…

By: Maurice Nagle | 3/14/2019

LogMeIn Launches Integrated UCC Solution Under New Brand
LogmeIn announced a new brand for its Unified Communications & Collaboration suite, Go To. The product portfolio brings together GoToMeeting, GoToWebi…

By: Maurice Nagle | 3/14/2019

Communications Workflow as a Service Company Raises $25 Million in Funding
modern workflow processes can offer a great deal to unified communications solutions platforms, improving the flow of communications and information. …

By: Tracey E. Schelmetic | 3/14/2019

Give Customers What They Want
Meeting the demands of modern customers starts with understanding your product through their eyes - what they like, what they dislike and general thou…

By: Maurice Nagle | 3/14/2019

Call Accounting Solutions Can Help with the EU's GDPR Requirements
U.S. companies conducting business in Europe need to comply with the EU's GDPR regulation, and call accounting and management solutions can help them …

By: Laura Stotler | 3/14/2019

RingCentral Announces APIs and Expansion to Open Platform
RingCentral announced the expansion of the RingCentral Embeddable platform. The enhancements allow enterprise development teams to rapidly and easily …

By: Maurice Nagle | 3/13/2019

CallCabinet, nexogy Solution Supports Compliance in Mobile Hungry World
On March 14th at 12:00 pm ET the webinar, "Mobility, Liability and Compliance" brings together nexogy CEO Carlos Lahrssen and Call Cabinet Chief Reven…

By: Maurice Nagle | 3/13/2019

Microsoft Teams Users Await API to Bring Call Data to Call Analytics Platforms
Increasingly, businesses of all sizes are enjoying the advantages of moving unified communications (UC) workloads to the cloud. For starters, it elimi…

By: Tracey E. Schelmetic | 3/12/2019

Hugo Brings Better Notes to BlueJeans
Hugo announced a new partnership with BlueJeans, which enables Hugo's purpose-built meeting note software to detect whether a meeting is run via BlueJ…

By: Maurice Nagle | 3/12/2019