Latest News

Broadvoice Brings in Regional Sales Manager
Unified Communications and SIP Trunking service provider Broadvoice announced the addition of Brian Kelly to its squad as Southeast Regional Channel M…

By: Maurice Nagle | 11/28/2018

Smith.ai Offers Perspective on AI Communications Today, Tomorrow
Smith.ai's Maddy Martin says "we believe the best way is to provide the combined intelligence of both humans and machines to tag, train, and provide r…

By: Paula Bernier | 11/28/2018

Ciena Insights Service Helps Network Operators Turn Data Into Insight, Action
SaaS-based Ciena Insights Service processes and analyzes telemetry data collected from diverse infrastructure sources in collaboration with Ciena's Bl…

By: Paula Bernier | 11/28/2018

Windstream Enterprise Cloud Connect Shows Off in Southern US
Windstream Enterprise announced the expansion of the Cloud Connect network, unveiling a number of expanded network on ramps to meet customer demands o…

By: Maurice Nagle | 11/27/2018

North American Shipping Company Selects Fusion for Cloud Communications.
Today, Fusion announced a multi-million dollar deal to provide cloud communications to one of North America's leading shipping companies. The nearly c…

By: Maurice Nagle | 11/27/2018

Cisco Targets Large Enterprise With BroadCloud, HCS
HCS and the platform Cisco got via its BroadSoft acquisition are on a collision course.

By: Paula Bernier | 11/27/2018

Optical-Layer Encryption Can Address WAN Cybersecurity
WANs are a potential data protection weak link. Optical-layer encryption can help address that gap.

By: Paula Bernier | 11/27/2018

Why Resellers Should Consider White-Label Hosted PBX
Resellers that deliver hosted PBX via a white-label relationship with a facilities-based provider can avoid the confusion and costs of building and ma…

By: Paula Bernier | 11/27/2018

Liverpool Sponsorship Latest Score for Mitel
Today, cloud communications provider Mitel announced the Liverpool Football Club selected the member of the Gartner Magic Quadrant to be the club's of…

By: Maurice Nagle | 11/26/2018

As Holiday Shopping Kicks into High Gear, Shopping Mall Shuts Downs Due to Power Outage
Arbor Place Mall in Douglasville, Georgia experienced a power outage Saturday, for forcing mall management to officially close the facility as the hol…

By: Erik Linask | 11/26/2018

Managed Services - More Than Just Simple Outsourcing
Ciena says that high-value managed service providers partner with business organizations on change management, event management, incident management, …

By: Paula Bernier | 11/26/2018

Liverpool Sponsorship Latest Score for Mitel
Today, cloud communications provider Mitel announced the Liverpool Football Club selected the member of the Gartner Magic Quadrant to be the club's of…

By: Maurice Nagle | 11/26/2018

The Importance of Virtual Communications for Small Businesses & Resellers
Smith.ai's Maddy Martin says: "Receptionists backed by AI technology deliver friendly service that feels 'in-house' at a fraction of the cost, yet the…

By: Paula Bernier | 11/26/2018

Why Telecom Is Ripe for Open Source
Open source software can help established telecom companies innovate more quickly, deliver new functionality, identify and correct software issues fas…

By: Special Guest | 11/26/2018

Adding UC To Your Platform? Don't Forget Tax
We talk a lot about communications trends from business productivity and technology standpoints. What we don't hear much about, however, what these tr…

By: Special Guest | 11/26/2018

TDM's Clock is Ticking, it's Time to Migrate to a Packet Network
Network technology is evolving and at a certain point the old needs to go and the new needs to be embraced. This is the case with TDM networking techn…

By: Special Guest | 11/21/2018

Gartner Names Nextiva 'Notable Vendor'
The Gartner Midmarket Contextualization Report included Nextiva and the analyst firm named the provider as a Notable Vendor in the UCaaS Magic Quadran…

By: Maurice Nagle | 11/21/2018

nexogy Names National Channel Sales Director
For white label hosted VoIP provider nexogy, it named Brian Asher to the role of Director of National Channel Sales. Working with the firm's master ag…

By: Maurice Nagle | 11/21/2018

Metaswitch Explains How Cellcos Could Disrupt UC
There's an oversupply of companies trying to sell unified communications solutions to SMBs, but cellular operators are ideally positioned to disrupt t…

By: Paula Bernier | 11/21/2018

A Blast from the Past and a Map to the Future
Most mid-sized companies rely on legacy voice systems that would have to be carbon-dated to determine their age. Some of them may even date back to th…

By: Special Guest | 11/21/2018