Latest News

UJET Adds Barnett to Board of Directors
Contact center software company UJET announced its newest member to the board of directors, Gary E. Barnett. Barnett brings with him a wealth of exper…

By: Maurice Nagle | 2/14/2019

Ensuring Voice and Video Quality in Rising Network Noise
It's also important to optimize the network for efficiency and ensure there are real-time diagnostics available to get a handle on quality problem as …

By: Tracey E. Schelmetic | 2/14/2019

PanTerra Extends Hardware-as-a-Service Portfolio for its UCaaS and Cloud Services
The latest addition to PanTerra's HaaS program is Yealink's line of IP phones, giving mid-market customers another cost-effective equipment option to …

By: Erik Linask | 2/13/2019

RingCentral Ropes SD-WAN Vendor as Newest Connectivity Partner
Today, Cato Networks announced that it has earned certification as a RingCentral connectivity partner. Cato earned the moniker from successful call qu…

By: Maurice Nagle | 2/13/2019

INTERNET TELEPHONY Magazine Names Unified Communications Excellence Award Winners for 2018
TMC announced today the winners of the 2018 Unified Communications Excellence Awards, presented by INTERNET TELEPHONY magazine.

By: CustomerZone360 News | 2/12/2019

RingCentral in the Ivy League of Cloud Communications with Columbia University Deal
To enable a new level of communications and collaboration for its users, Columbia is migrating RingCentral's cloud-based unified communications platfo…

By: Erik Linask | 2/12/2019

Sweden's Konftel Makes the Jump from Audio Conferencing to Video
Konftel may be best known for its developments in audio conferencing, but in recent years, the Swedish company has expanded its video conferencing equ…

By: Tracey E. Schelmetic | 2/12/2019

InstaMed Unveils VoIP Protection
InstaMed unveiled the release of InstMed VoIP Protection, which provides for a secure and customer-centric payment experience ensuring both payers and…

By: Maurice Nagle | 2/12/2019

Alloys Partners with Grandstream to Offer VoIP Solutions in Australia
VoIP solutions provider Grandstream has been wildly successful for just about two decades now offering business user's high quality VoIP services and …

By: Stefania Viscusi | 2/12/2019

Monster VoIP is a Fully-Hosted Phone System with Enterprise Features
Small businesses looking for all the enterprise features offered in a VoIP service at a more affordable price for their budgets, are in luck with Mons…

By: Stefania Viscusi | 2/12/2019

Business Continuity Threats: Mother Nature and Mother Russia
A week after a polar vortex that caused power outages in more than five states, power outages have affected almost a quarter of a million users throug…

By: Rich Tehrani | 2/12/2019

Jabra, AudioCodes Aim to Support Microsoft Intelligent Communications
AudioCodes and Jabra recently announced a new partnership to support Microsoft intelligent communications -specifically, contact center environments, …

By: Maurice Nagle | 2/11/2019

Unified Office Makes Dental Practice Productivity Pain Free
Managed services provider Unified Office has announced its Total Connect Now Dental Management Suite will include a Virtual Communications Console tar…

By: Stefania Viscusi | 2/11/2019

How Easy is Your Conferencing System to Use?
Research released today by StarLeaf shows that audio and video conferencing are effectively equals when it comes to effective communication for remote…

By: Erik Linask | 2/11/2019

Telebu Delivers Better Audio Conferencing for Karnataka Revenue Department
Improved audio conferencing capabilities help workplaces to have clear, constant contact with clients, coworkers and customers. When communications ar…

By: Stefania Viscusi | 2/11/2019

Communicating with Customers Via Text
It's getting harder to communicate with customers. Phone calls, particularly from unknown numbers, are either blocked or rejected. Direct mail has gon…

By: Tracey E. Schelmetic | 2/11/2019

Protect Your Company From The Next Polar Vortex
When parts of the country are colder than Mars, it is time to pay special attention to how your organization will function in such extreme weather. Th…

By: Rich Tehrani | 2/11/2019

Call Recording Provides Necessary Backup for Decker Truck Lines
Communications between fleet managers and drivers are especially critical to the success of operations. To ensure that details about load information …

By: Stefania Viscusi | 2/11/2019

The Time is Now for End User Computing Disruption
End-user computing is on a mission for massive transformation. Nonetheless, and even with numerous reports, during the ITEXPO session, "Why it is Time…

By: Special Guest | 2/8/2019

ITEXPO Explores CPaaS
ITEXPO provides a convergence point for the communications space, and this year's event took a deep dive into enterprise collaboration. The session, "…

By: Special Guest | 2/8/2019