The IntelliCom Market Dashboard: Enterprise Provider Assessment of Cisco Systems provides a comprehensive profile and evaluation of Cisco’s overall business strategy, IP telephony products portfolio, Unified Communications (UC) and Collaboration solutions and roadmap, relevant third-party alliances and integration initiatives, and channel structure and support programs in the Enterprise Communications space. Key developments assessed in the report include:
  • Cisco’s overall business strategy of positioning its core networking infrastructure solutions as forming an integrated platform for supporting all of an enterprise’s higher-level applications and services, how this potentially addresses key long-term business model risks for the company, and how Unified Communications (UC) and Collaboration plays a central role in these efforts to elevate the network to a strategic business asset.
  • How Cisco’s evolving Collaboration strategy blends its enterprise-focused UC portfolio with new SaaS-based offerings built on the WebEx infrastructure. Cisco’s plans to utilize this hybrid approach to sell specific UC and Collaboration offerings to both its traditional customers in the IT organization and individual business users within a particular customer are discussed in detail.
  • How corporate marketing initiatives painting Cisco’s solutions as
  • Details on how Cisco’s Unified Workspace Licensing (CUWL) has boosted customer adoption of higher-level UC applications, made customer upgrades to current Linux-based versions of Unified Communications Manager more attractive, and contributed significantly to the company’s accelerated market share growth over the past 18 months.

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