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February 04, 2010

UC to Outpace Overall Enterprise Voice Market through 2014: Report


According to a recent report by Dell’ (News - Alert)Oro Group, an information source about the networking and telecommunications industries, annual UC market revenues will expand faster than the overall enterprise voice market through 2014. The report also indicates that the total PBX (News - Alert) market is forecast to exceed $6 billion in 2014, but will not return to its peak of more than $7 billion, reached in 2007.



 
“We believe that over the next five years, UC will disrupt not only how vendors develop products, but also what kinds of ‘go-to-market’ strategies they implement,” said Alan Weckel, director at Dell’Oro Group. “We believe it will take several software generations for a vendor to incorporate the functionality needed to become fully competitive with a UC offering in this market. This will give existing vendors opportunity to strengthen their installed base while giving new vendors the opportunity to enter this market,” Weckel added.
 
The Dell’Oro Group 5-Year Forecast Report offers a complete overview of the enterprise telephony industry with tables covering manufacturers’ revenue, average selling prices for PBXs (IP, hybrid, traditional PBX, traditional key) and telephones (IP and legacy business phones). The report also includes tables covering manufacturers’ revenue for unified communications and enterprise voice applications.
ITC^DeltaCom, Inc. has joined the Avaya Channel Partner (News - Alert) program recently.
 
Dell’Oro Group stated' Avaya (News - Alert) is a worldwide market leader in unified communications and in Total PBX, which includes IP telephony, TDM and hybrid systems, “As a member of the program, Deltacom (News - Alert) will sell and service Avaya unified communications systems and contact center solutions for small, medium and large businesses. Avaya is a global provider of business communication software, systems and services. The company has a local presence in the Southeast and over 25 years of experience designing and delivering comprehensive communications solutions.
 
Deltacom provides feature-rich systems and networking capabilities. As an authorized Avaya Channel Partner, the company will have access to the technical support and training needed to help companies use Avaya unified communications and contact center solutions to transform their operations.
 
Headquartered in Huntsville, Ala., the company provides, through its operating subsidiaries, integrated telecommunications and technology services to businesses and other communications providers in the southeastern United States. ITC DeltaCom has a fiber optic network spanning approximately 15,965 route miles, including more than 12,020 route miles of owned fiber, and offers a suite of voice and data communications services.
 
Recently, Deltacom made news by joining the Avaya Channel Partner program. As a member of the program, Deltacom will sell and service Avaya unified communications systems and contact center solutions for small, medium and large businesses.

Janet Li is a contributing editor for TMCnet. To read more of her articles, please visit her columnist page.

Edited by Michael Dinan





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