Communications and Technology Industry Research

For many businesses, a difficult economy puts rigorous cost control and improved operational efficiency at the top of the executive priority list.

 

With IP-enabled Unified Communications (News - Alert) being widely touted as a way for organizations to boost employee productivity while cutting travel and training expenses, we were interested to see if the current economic climate has prompted business decision makers to adjust their 2009 investment plans for IPT and UC solutions. 

 

With over 2,700 survey respondents from all global regions, nearly half of all participating businesses indicated that they were not intending to make ANY modifications or cut backs to their original Unified Communications and IP Telephony acquisition plans. Another 34% signaled that their 2009 spending plans were proceeding, but with a focus on those investments deemed to be business priorities. Only one in five businesses indicated that they were deferring UC and IPT spending until 2010 or beyond.

 

In large global surveys, it’s typical to see regional differences in decision maker perspectives and plans. Interestingly, the findings from this survey stand out in that regard -- when the responses of all size businesses were combined, the North American and global results were identical. Apparently, business leaders the world over are thinking very much the same when it comes to investment strategies for UC and IPT.