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July 24, 2008

Aberdeen Group Research Highlights, Endorses Achievo's Outsourcing Strategy


Achievo Corporation recently announced that a number of its contentions about the requirements for effectiveness in outsourcing partnerships have been supported by Aberdeen (News - Alert) Group’s latest research.



 
Headquartered in the U.S., Achievo provides local account management and project delivery capabilities to its global clients through several regional offices located in Japan, North America, Europe and Greater China.
 
"According to our research, Achievo is one of the leading providers of practices that are influencing best-of-breed developers," said Aberdeen analyst Ralph Rodriguez. "Achievo has a partnership model that offers a local interface to the back end work. Achievo's model allows business to be conducted in the language of the customer, effectively removing challenges that can beleaguer outsourcing relationships."
 
Achievo's philosophy of close working partnership is visible in its association with Accela (News - Alert).
 
"We found that by working with Achievo we were able to quickly boost our production capabilities and significantly reduce our time-to market with new products, updates and upgrades," said Rich Morrey, chief information officer at Accela.
 
The "Software Development and Innovation: Speeding 'Time-to-Market'" report by Aberdeen Group stated that “Best-in-Class" organizations were able to decrease their time-to-market by 26 times when compared to average organizations. These “Best-in-Class" organizations had realized an 18 percent decrease in time-to-market due to their R&D and engineering outsourcing.
 
"Aberdeen's research bears out our contention that the choice of partnership is critical for effective R&D (Research and Development) and engineering outsourcing," said Robert Lee, chairman and chief executive officer of Achievo.
 
While validating Achievo Corporation’s theory that outsourcing engagements should function more as value partnerships rather than as employee-contractor relationships, the report also revealed that when compared to "Laggards," "Best-in-Class" organizations were also 123 percent more likely to ensure that their outsourcing providers had "skin in the game.”
 
"We believe that delivery teams must be able to provide the appropriate industry focus and knowledge, current training and education, and a shared outlook about the work. Additionally, Achievo has always stressed the importance of appropriate metrics to measure project status and assess the engagement's effect on our customers' overall business goals. We feel validated that research from a highly respected organization of Aberdeen's caliber has corroborated Achievo's key philosophies, particularly with regard to the importance of partner selection," Lee added.
 
Shireen Dee is a contributing editor for TMCnet. To read more of Shireen’s articles, please visit her columnist page.
 

Don’t forget to check out TMCnet’s White Paper Library, which provides a selection of in-depth information on relevant topics affecting the IP Communications industry. The library offers white papers, case studies and other documents which are free to registered users. Today’s featured white paper is Jim Cossetta, President, CEO, 4What Interactive, Creators of The VoIPTrainer, brought to you by 4What Interactive (News - Alert).

 





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