ITEXPO
September 1-3, 2009 Los Angeles Convention Center LA, CA
Conference in Progress
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TMC University
- Microsoft OCS

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Introduction and Overview

9:00 am - Tuesday, September 1, 2009

OCS business communications scenarios:

  • Instant messaging
  • On-premise Web conferencing
  • On-premise audio/video conferencing including Microsoft's Roundtable
  • Telephony

OCS-PBX Interoperability

10:00 am

This session explores and explains SIP-Session Initiation Protocol and how SIP is used to provide internet telephony functions in an OCS enterprise telephony solution. This session will explain:

  • SIP and versions of SIP used in OCS
  • SIP-to-PBX interoperability
  • SIP-to-IP-PBX interoperability
  • OCS and IP-PSTN gateway integration
  • Remote office telephony integration

OCS Servers

11:00 am

Explore various types of servers used in an OCS environment:

  • Mediation Server
  • Front End Server
  • Active Directory

Call Flow Scenarios

12:45 am

The following call flow scenarios supported by OCS will be covered in-depth:

  • Telephony users can connect to other telephony users by using OCS
  • Internal telephony users can also communicate with PSTN and PBX users
  • Outgoing calls
  • Incoming calls

Configuration & Planning

1:45 am

Top-10 SIP/OCS Site Planning - "Best Practices" This session is designed to provide the student with an overview of key requirements for planning and implementing OCS.

TMC University Exam

2:45 am

At the conclusion of the program, you will sit for an exam covering the course topics. Those who receive a passing grade on the exam receive TMC University's Certificate of Achievement, certifying that you have successfully completed the course and received a comprehensive education regarding Microsoft OCS.


About Course Leader, Thomas B. Cross:

The CEO of TECHtionary.com has three decades of experience in startups and consulting advisor with leading providers and venture capital companies in market planning and development, hardware/software design and development, project management, intellectual property in telecommunications, information technology, conferencing, teletraining, telecommuting, groupware, networks, call centers, internet, artificial intelligence and other fields. He has managed the successful development of more than 10 software, hardware and internet products to market and received industry awards for this work. He has authored 13 books, wrote, produced and directed 15 commercial videos and creator and producer of the World's Largest Anima ted Knowledge Source on Technology - http://www.techtionary.com - recipient of Web Hosting Magazine Editors Choice for Best Technical Help.He is a member of the Technical Board of Advisors for the VoIPSA-VoIP Security Alliance.

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Testimonials
"The sessions at ITEXPO were truly fantastic. I attended sessions in many tracks. Each was presented in an unbiased manner, focusing on the details and benefits of implementing these useful new technologies. All in all, this was a very good show, well worth my time and financial investment. "
Peter Martin, Sr. Engineer, Network Services-IP Engineering, IPC

"In the recent IT Expo East 2009, I could feel a strong sense of community. What really impressed me was how open people were in describing their challenges. I very much appreciated all of the practical tips for improving customer service in a call center environment."
Haim Argaman, Owner and Senior Consultant, Crimsonet Technologies

"All sessions I attended at ITEXPO were well-presented, informative and very worthwhile. Presenters were well-versed and able to effectively educate the audience on highly technical subjects using understandable terms and examples."
James Brehm, Director of Business Development, Frost & Sullivan

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