Track: Communications Developer - Track 1 (CD1)
The State of SIP Application Development
|Tuesday - 09/16/08, 9:00-9:45am|
As SIP continues to be implemented in enterprise and consumer environments, applications are being developed that further leverage the IP capabilities of the clients. Two of these capabilities are location and presence — where I am, and what my availability status is. This presentation will address the various protocols and standards involved in presence and location, and how these apply in a SIP environment. It explains how SIP both enables complex applications that integrate unified communications with presence and location, but also some of the challenges that it presents.
VP – Engineering
RedSky Technologies, Inc.
How to achieve better than PSTN voice quality in services for the enterprise and SMB markets
|Tuesday - 09/16/08, 10:00-10:45am|
As more people plan to deploy some type of VoIP solution within their companies, relevant questions emerge regarding how to achieve a quality VoIP system. Developers often ponder what limitations hinder them in achieving the desired quality their end-users yearn for. Session attendees will learn that the choice of speech codec and latency are two issues that are in no way unique to VoIP but are known to pose serious challenges in the design of mobile phones and networks. However, due to the extra benefit of mobility, most users are accepting lower quality, which is not likely to be the case in VoIP systems. Consequently, session goers will also walk away learning that the challenges most unique to VoIP are those related to the capabilities of handling network degradation, such as jitter and packet loss.
Temasys Pte Ltd
Senior Product Manager
Fax: SIP+T.38 to the Rescue
|Tuesday - 09/16/08, 12:45-1:30pm|
Fax continues to be a key communications medium for many enterprises and service providers alike. Financial institutions, real-estate, government, law offices, and many others still depend heavily on fax to transfer thousands of documents daily into and from business-critical document management and ERP systems. Many service providers and enterprises have only recently recognized the challenges associated with delivering reliable fax documents over IP networks. What are the reliability issues with fax over G.711 and how can SIP and T.38 improve the reliability? Is there a way to eliminate the expensive dedicated fax boards? How can legacy TDM fax systems connect to SIP trunking carriers? How is fax document security addressed? What is the future of fax? This session will address these questions and many others, showing how SIP and T.38 can be leveraged to create reliable and scalable fax solutions for both enterprises and service providers.
Telephony Appliances Versus Telephony Boards
|Tuesday - 09/16/08, 1:45-2:30pm|
It is hard to deny that as you walk the trade show floors and follow the press releases in the CTI in industry these days that appliances are an exciting newcomer to the scene. Being the new kid on the block is certainly one aspect that makes these appliances interesting, but how do they actually compare with the traditional CTI board and PC solution? Developers attending this session will learn how to make the best choice between these two deployment options.
PIKA Technologies Inc.
An Introduction to VoIP Security
|Tuesday - 09/16/08, 2:45-3:30pm|
This session will provide attendees with an introduction to various critical VoIP security topics, starting with the basics of digital data encryption and its use in real-time media environments. The discussion will range to include a discussion of the risks, threats and vulnerabilities, and will cover such essential technologies such as SecureRTP (SRTP), secure signaling (SIPS), IPsec, HMAC/SHA-1 and MIKEY.
Head of Global Professional Services
From Custom to COTS: Selecting the Optimal Platform for Development
|Wednesday - 09/17/08, 9:00-9:45am|
The communications industry has historically chosen to custom-build most of the components that make up today’s communications equipment, such as PBXs. As a consequence, these do-it-yourself solutions were expensive and development cycles were long and often difficult. Nonetheless, build vs. buy was accepted as the cost of doing business simply because there was no other way to achieve required performance characteristics. Today there are commodity hardware and software solutions available “off the shelf” that provide the sufficient horse power to run many of today’s IP-based communication devices. Fortunately, there is a balance whereby communications vendors can readily deliver predictable solutions with an easily scalable business model, all while leveraging the commodities available to them. This presentation will describe why vendors need to take a step back and consider ways to use the abundant resources before them to shorten development times and minimize costs and they drive to deliver the predictable turnkey solutions that their customers have come to expect.
Dealer Services Supervisor
Addressing the Challenges of SLA Monitoring and Remote Diagnostics
|Wednesday - 09/17/08, 10:00-10:45am|
This presentation will cover all aspects of SLA monitoring and remote diagnostics as they pertain to IP communications networks. We will discuss the challenges of implementing SLA agreements on voice networks and identify which metrics tell the most complete story and why. This presentation will focus on both aspects of the user experience; quality of service and quality of experience. In addition to the SLA component, we will cover methodologies for determining where call quality issues are occurring and how both passive monitoring and active testing can be used to zero in on problems without causing undue stress on the infrastructure. The speakers will examine the wide array of tools and techniques used to determine the key performance indicators, as well as the merits and shortcomings of each.
Portfolio Manager - New Business Opportunities
Embracing Embedded Environments for Development Success
|Wednesday - 09/17/08, 12:45-1:30pm|
It’s not limited memory and reduced MIPS that present the first hurdle in embedded development. If you were to ask a typical developer to begin a project requiring embedded development the vast majority would say that getting started can be a difficult and potentially lengthy process. The topic of this discussion will be to present how integrated embedded development environments (integrated tool chains) can greatly ease the process of getting started and how they further assist you throughout the development process. Issues such as setting up the cross compiling environment, addressing dependencies, how individual packages are included and can be added, through to creating the final image to be run on the target platform will all be covered.
Senior Field Application Engineer | Customer Care
Rethinking Telco: Web Services & Application Development for Value Creation
|Wednesday - 09/17/08, 1:45-2:30pm|
With the rise of VoIP offerings, telecom companies no longer hold the monopoly on voice services and as a result, their business model and their core revenues are in jeopardy. To continue to prosper, operators must take advantage of their infrastructure and reinvent voice if they want to prosper. For that, they need to embrace the Web software paradigm and “innovation from the outside” mentality. By embracing these changes, operators will be able to offer high in demand services by an increasingly mobile and web-oriented user community. The speaker will offer perspective on Web Services and application delivery to paint a picture of value creation in the new telecom economy driven by developers and a Web paradigm.
Vice President Product Marketing
|Thursday - 09/18/08, 8:15-9:00am|
This session will explore the rapid growth of voice- and phone-enabled applications for the Web and mobile phones. With an ever-increasing number of “phone mashups” in the marketplace, more and more companies are lining up to take their places in a value chain that is becoming increasingly well-defined. This means new opportunities for entrepreneurs, developers, and product managers to rapidly deploy phone and voice technologies into their applications, without the need to become telephony experts, deploy specialized hardware, or even figure out how to pay telephony charges. In this session, speakers will define a phone mashup; look at examples of how the voice channel is being used in an increasing number of Web and mobile apps; and explore the technological changes that are allowing developers to use the phone without developing telephony expertise.
AJAX' Impact on Telecom
|Thursday - 09/18/08, 9:15-10:00am|
AJAX has completely changed how developers approach the Web. A lesser-known and surprising phenomenon is AJAX’s impact on telecom and open telephony standards. This session will give the audience a brief history of speech technologies and how XML fits into the speech technology ecosystem. Jose will demonstrate how developers can apply their existing AJAX skills to build dynamic telephone applications, and why this development paradigm is ideal for telecom applications.
New Venture Partners
Developing Voice Applications in the Cloud
|Thursday - 09/18/08, 10:15-11:00am|
Today the industry is buzzing about cloud computing and pushing applications out into the network cloud. Google has brought out their AppEngine platform while Amazon offers their EC2 and S3 services and Microsoft and others prepare their own offerings. In this session, attendees will learn about what is involved with developing voice applications on cloud computing platforms. What options are out there? What do you need to look for in a platform? How can you get started? The session will include demonstrations and prepare the attendees to return home and get started.
Director of Conversations
Unified Communications Solutions and Open Source
|Thursday - 09/18/08, 1:00-1:45pm|
How can developers make the most of their companies’ investments into real-time voice communications technologies? In this session, speakers will explore how enterprise developers can leverage their existing investments and to create a new approach to unified communications solutions. This session will examine how to leverage advanced telephony systems such as SIP and VoIP, and incorporate open source telephony platforms such as Asterisk and emerging Web technologies such as AJAX, to create unified messaging systems with advanced unified messaging, enhanced teleconferencing, click-to-call capabilities, and even voice dialing.
Director of Technology
Steve Sokol (Moderator)
Mixing Open Source Telephony and Proprietary Code for Best of Breed Solutions
|Thursday - 09/18/08, 2:00-2:45pm|
Open Source Platform Implementation for Hosted VoIP Applications
|Thursday - 09/18/08, 3:00-3:45pm|
The current generation of monolithic hosted-VoIP systems are rapidly reaching a stage of diminishing returns, where the sheer weight of maintaining the ‘kitchen-sink’ style system limits the ability to innovate, and the processing overhead associated with implementing features intrinsically limits abilities. The emergence of a new breed of Hosted Telephony applications, which are predicated on embedding features and capabilities in the behavior streams of users — as compared to making user conform to the platform’s behavior — signifies a new era in telephony, which encompasses all the vibrancy and fervor of the current state of the Web. Session attendees will glean firsthand experience by way of a case study focusing on a Hosted VoIP implementation based on the open source Erlang/OTP platform.