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Microsoft OCS training

One-day introduction to
Microsoft OCS-Office Communications Server & RP-Response Point

Tuesday, September 16, 2008
 

What You'll Gain:

• Independent accreditation for completing the course.
• Independently certified evidence that you possess competencies in Microsoft OCS.
• Impressive certification from a respected source on your resume.
• Land lucrative consulting/ reseller opportunities.
• Immediately become the expert called upon to lead your company’s
  Microsoft OCS strategy.
• Enhance your chances for a promotion.
• Get an introduction to branch office and SMB options using OCS and RP.

Registration:

Access to TMC University On September 16-18, 2008
is Included with Diamond, Platinum, Gold or Silver Pass

Register before August 1, 2008 for early bird savings!

Register Now!

 
Time: Course:
9:00 am:

Introduction and Overview

OCS also provides an Enterprise Voice solution to specify voice
policies for users and to facilitate collaboration among users. However, before the deployment of Enterprise Voice, comprehensive planning is required based on the number of users, the type of media gateways,
the Enterprise Voice infrastructure, and Exchange Server 2007 Unified Messaging. This session is an introduction and overview of OCS and
key concepts.

 
  • OCS �Office Game Plan� � What is this all about

OCS business communications scenarios:

  • 1 - Instant messaging
  • 2 - On-premise Web conferencing
  • 3 - On-premise audio/video conferencing
  • 4 - Telephony
10:00 am: OCS-PBX Interoperability

This session explores and explains SIP-Session Initiation Protocol
and how SIP is used to provide internet telephony functions in an OCS enterprise telephony solution. This session will explain:

 
  • SIP and versions of SIP used in OCS
  • SIP-to-PBX interoperability
  • SIP-to-IP-PBX interoperability
  • OCS and IP-PSTN gateway integration
  • Remote office telephony integration
  In the SIP-to-PBX interoperability environment, OCS can connect the
PBX and PSTN network by using PSTN-controlled interfaces.
In addition, customers can access the integrated telephony solution
by using various clients such as Office Communicator 2007, Office Mobile Communicator 2007, Office Web Communicator, Microsoft SIP endpoints, and third-party SIP endpoints.

11:00 am: OCS Servers
 

In this session, we will explore the various types of servers used
in an OCS environment which include:

Mediation Server - For outbound calls to a PSTN user, the Mediation
Server provides translation of conference protocols to the IP-PSTN
gateway. SIP, for example, is an application-layer control (signaling)
protocol for creating, modifying and terminating sessions with one or
more participants. These sessions include Internet multimedia conferences, Internet telephone calls and multimedia distribution. Attendees in a SIP session can communicate via multicast or via a mesh of unicast connections, or any combination of these.

Front End Server - translates the dialed number into canonical format, applies dialing authorization, and selects the appropriate IP-PSTN gateway to route calls. Prior to any security procedures the SIP message MUST be converted into MIME. In this instance canonical may refer to MIME-Multipart Internet Mail Extension format. MIME is a standard that allows the embedding of arbitrary documents and other binary data of known types (images, sound, video, and others) into e-mail handled by Internet electronic mail interchange protocols.

Active Directory - is a critical element of OCS design considerations, networking considerations, client installation considerations, and security considerations. Active Directory design considerations relate to schema, forest, and domain preparation, whereas networking considerations relate to bandwidth and load balancing. In addition, various methods of client distribution, installation, and deployment need planning. In addition, security requirements of your organization, administrators can implement external and apply Active Directory credentials, configure group policies, configure firewall policies, and/or implement Microsoft Antigen.

12:45 pm:

Call Flow Scenarios

The following call flow scenarios are supported by OCS:

 
  • Telephony users can connect to
    other telephony users by using OCS
  • Internal telephony users can also communicate
    with PSTN and PBX users
  • Outgoing calls
  • Incoming calls
1:45 pm: Configuration & Planning
 

This session is designed to provide the student with an overview of key requirements for planning and implementing OCS. Active Directory is a critical element of OCS design considerations, networking considerations, client installation considerations, and security considerations. Active Directory design considerations relate to schema, forest, and domain preparation, whereas networking considerations relate to bandwidth and load balancing. In addition, various methods of client distribution, installation, and deployment need planning. Security requirements of your organization, administrators can implement external and apply Active Directory credentials, configure group policies, configure firewall policies, and/or implement Microsoft Antigen. OCS has a comprehensive set of management reports to manage and monitor your enterprise telephony solution, you can use various administrative tools such as MMC-Microsoft Management Console and CDR-Call Detail Reports. In this session, we will explore the following topics:

 
  • Bandwidth Analysis
  • Load Balancing
  • DNAT-SNAT-Destination/Source Network Address Translation
  • Client Software and Installation Considerations
  • Security Policy and Management
  • Active Directory Credentials
  • Encryption - Group Security Policies
  • Web Server Certificates
  • Firewall Policies
  • Administrative Tools "Snap-in"
  • Microsoft Management Console (MMC) - Call Detail Records
  • Phone Usage Records
  This class will also provide (as time permits) additional details on:
 
  • Active Directory and Forests
  • Server Security
  • STUN-TURN- Simple Traversal of User datagram protocol
    through Network
  RP-Response Point Components
 

In this session, we will explore the various components in the
RP system which includes:

 
  • Base Unit � IPX PBX software, voice mail and VoIP gateway
  • SIP Phones
  • Management & Client Software � MAC functions,
    Outlook integration
  • PSTN Gateway
2:45 pm: TMC University Exam
 

At the conclusion of the program, you will sit for an exam covering the course topics. Those who receive a passing grade on the exam receive TMC University’s Certificate of Achievement, certifying that you have successfully completed the course and received a comprehensive education regarding Microsoft OCS.


 

About Course Leader

Thomas B. Cross – CEO TECHtionary.com has three decades of experience in startups and consulting advisor with leading providers and venture capital companies in market planning and development, hardware/software design and development, project management, intellectual property in telecommunications, information technology, conferencing, teletraining, telecommuting, groupware, networks, call centers, internet, artificial intelligence and other fields. He has managed the successful development of more than 10 software, hardware and internet products to market and received industry awards for this work. He has authored 13 books, wrote, produced and directed 15 commercial videos and creator and producer of the World's Largest Anima ted Knowledge Source on Technology – http://www.techtionary.com – recipient of Web Hosting Magazine Editors Choice for Best Technical Help. He is a member of the Technical Board of Advisors for the VoIPSA-VoIP Security Alliance.

Access to TMC University On September 16-18, 2008

Register before August 1, 2008 for early bird savings!

Early-Bird - (through 08/01/08)
Online Registration -
(after 08/01/08)

Register Now!

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