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Track: Conferencing & Collaboration Over IP Summit
(tp)
Introduction to Collaboration & Conferencing
(CC-01)
Tuesday - 01/24/06, 12:00-12:45pm
Organizations are waiting for the “killer app” that will help their employees to embrace VoIP — much the same way that the spreadsheet drove the business adoption of the PC. IP-based collaboration tools just may be that killer application, leveraging the familiar environments of Web, voice, data, and video conferencing while bringing companies the huge cost-savings associated with VoIP. This session will cover examples of how companies are pulling together their ongoing converged network initiatives with the savings opportunities available in IP-based conferencing and collaboration to drive the adoption of VoIP.
Presented by:
Wayne Andrews
CEO & Founder
OnState Communications
Wayne Andrews
CEO & Founder
OnState Communications
Jon Silverman
CTO
Spanlink Communications
Jon Silverman
CTO
Spanlink Communications
Peter Dennigan
Vice President of the Eastern Region & Channel Sales
Arel Communications & Software
Peter Dennigan
Vice President of the Eastern Region & Channel Sales
Arel Communications & Software
Michael Keefe
CTO
Cognitronics Corporation
Michael Keefe
CTO
Cognitronics Corporation
Michael Sullivan-Trainor (Moderator)
Practice Leader - Telecom Business Strategies
Edge Strategies
Michael Sullivan-Trainor (Moderator)
Practice Leader - Telecom Business Strategies
Edge Strategies
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Adding Video to Enhance the Collaboration Experience
(CC-02)
Tuesday - 01/24/06, 1:00-1:45pm
Desktop video conferencing will take video conferencing from today’s static systems, where expensive equipment is located and reserved for the select few, to a dynamic environment where people can initiate and join calls from IM clients on PCs and 3G mobile terminals. Unfortunately, challenges abound. This session will detail applications like video conferencing and show how companies are using this technology to achieve substantial productivity gains while reducing costs. The panelists will also address the evolution of video, and explain the implications for business.
Presented by:
Scott Moule
GM of Inter-Tel Linktivity
Inter-Tel
Scott Moule
GM of Inter-Tel Linktivity
Inter-Tel
Neal Shact (Moderator)
President
CommuniTech Services
Neal Shact (Moderator)
President
CommuniTech Services
Peter Dennigan
Vice President of the Eastern Region & Channel Sales
Arel Communications & Software
Peter Dennigan
Vice President of the Eastern Region & Channel Sales
Arel Communications & Software
Michael Kenoyer
CTO
LifeSize Communcations
Michael Kenoyer
CTO
LifeSize Communcations
Jim Kohlenberger
VON Coalition
Jim Kohlenberger
VON Coalition
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Adding VoIP to Web Conferencing & Collaboration
(CC-03)
Tuesday - 01/24/06, 2:00-2:45pm
Web conferencing and collaboration has improved productivity, reduced travel costs and even brought conferencing costs down. VoIP helps by adding the voice component, allowing users to participate in conferences via phone, PDA, PC, etc. extending the functionality of VoIP and conferencing, enabling rich media experiences across devices and networks. Key to providing a complete solution is a VoIP soft client or VoIP enabled application that will enable high-quality real-time voice communication between users of the application. Making a sound investment in a flexible framework that includes quality-enhancing algorithms will guarantee faster time-to-market and a sound total life-cycle cost, given the amount of redesign, support, and maintenance any quality issues would otherwise generate. This discussion will cover these and other issues that need to be addressed in order to successfully offer voice capabilities.
Presented by:
J. Gerry Purdy, Ph.D. (Moderator)
VP & Chief Analyst, Mobile & Wireless
Frost & Sullivan
J. Gerry Purdy, Ph.D. (Moderator)
VP & Chief Analyst, Mobile & Wireless
Frost & Sullivan
Jan Linden
Vice President of Engineering
Global IP Solutions (GIPS)
Jan Linden
Vice President of Engineering
Global IP Solutions (GIPS)
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IP-Based Collaboration Tools for Teleworking
(CC-04)
Tuesday - 01/24/06, 3:00-3:45pm
Federal, state and local governments alike are offering various incentives to groups to implement telework programs. Converged, IP-based collaboration tools enable teleworkers to keep in close contact with their colleagues and managers with features such as live video, telephone-quality audio, instant messaging, joint editing, secure file storage and application viewing, while the presence capabilities in many enable managers to see when their teleworkers are online for quick communications. The panel discussion will provide tips and tricks on both finding a technology provider and handling the common obstacles to effective implementation and management.
Presented by:
Cathy Planchard
Vice President
VIACK Corporation
Cathy Planchard
Vice President
VIACK Corporation
Amy Fadida
Senior Vice President of Business Development
VIACK Corporation
Amy Fadida
Senior Vice President of Business Development
VIACK Corporation
Rita Mace Walston
General Manager
Telework Consortium
Rita Mace Walston
General Manager
Telework Consortium
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Presence & Unified Communications
(CC-05)
Tuesday - 01/24/06, 4:00-4:45pm
IP-based conferencing is certainly not your father’s conferencing solution. It converges real-time voice, Web, and collaboration tools over a single packet-based network, creating a new, productivity-enhancing user experience. IP is turning conferencing into a one-click, on-demand, desktop-centric paradigm. Users will be able to tap into a rich new range of conferencing services, such as presence- and location-based information about conferences, click-to-call scheduling, instant messaging, and document sharing. This session will discuss the experiential differences between traditional PSTN conferencing and the new world of unified IP conferencing. Discussion will focus on recommendations for better preparing users to take full advantage of the technology’s workplace productivity gains.
Presented by:
Ann Irwin
Director – Marketing and Business Development
Samsung Business Communication Systems
Ann Irwin
Director – Marketing and Business Development
Samsung Business Communication Systems
Scott Ridgway
Manager Technical Sales
VONEXUS
Scott Ridgway
Manager Technical Sales
VONEXUS
Benedict Tse
VP of Product Management
TelTel
Benedict Tse
VP of Product Management
TelTel
Aashu Virmani
Head of Marketing & Product Direction
Aylus Networks
Aashu Virmani
Head of Marketing & Product Direction
Aylus Networks
Mark Whittier
Vice President, Corporate Marketing
Tekelec
Mark Whittier
Vice President, Corporate Marketing
Tekelec
Robert Wiggs
Solutions Architect
3COM
Robert Wiggs
Solutions Architect
3COM
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VoIP: Where We’re Going, Where We’ve Been
(E-01)
Wednesday - 01/25/06, 10:15-11:00am
Join this session if you a new to the world of Voice over IP or if you feel you need a refresher course. The speakers will consider the essential technical differences between traditional telephony and IP telephony, the challenges that these differences present and the way that they are overcome in successful real-life deployments. The rules have significantly changed and the way we think about telephony solutions must also change. This is truly a can’t-miss session for attendees looking for a thorough overview.
Presented by:
Adrian van Haaften
Chief Marketing Officer
CallWave
Russell Shaw (Moderator)
IP Telephony Blogger
ZDNet
Patrick J. Matthews
Senior Strategic Planning Manager, Managed Services
Alcatel-Lucent
Keith Weiner
CEO
DiamondWare
Tim Connelly
Managing Principal - Professional Consulting - Lucent Worldwide Services (LWS)
Lucent Technologies
Mark Stacy
CEO/CTO
Touchstone Technologies, Inc.
Natasha Tamaskar
Vice President of Product Management and Marketing
NextPoint Networks
Richard D. Birckbichler
Vice President Sales
SolaCom Technologies Inc.
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Open Your Mind to a Beating Heart of IP
(E-02)
Wednesday - 01/25/06, 11:15-Noon
Most of us have heard the negative arguments as to why IP solutions can’t be trusted to run your business communications on — well this session is aimed at anyone with such doubts. Many early communication product propositions had the IP aspects bolted on, rather than being an intrinsic part of the design. As the technology developers have become increasingly familiar with the latest silicon and software we’re starting to see the real ‘ground up’ designs coming through, which have IP at the core and TDM connectivity as an option. This session will highlight some typical ‘old and new’ architectures that many of the audience need to be aware of, along with the key benefits of selecting a beating heart of IP for their communication solution.
Presented by:
Surj Patel
Gigaom
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Peer to Peer IP Telephony
(E-03)
Wednesday - 01/25/06, 1:00-1:45pm
Peer-to-Peer VoIP is a potentially disruptive force that is taking the IP telephony market by storm. Or perhaps, “incrementally by storm.” Little by little, bit by bit, this approach to VoIP is increasingly taking hold. Proponents tell us that P2P VoIP addresses issues such as scalability, security, redundancy that are required in enterprise and service provider implementations, while supporting basic as well as innovative features. Come to this session to see what all the fuss is about.
Presented by:
Erik Lagerway
Co-founder & CEO
SMB Phone
Erik Lagerway
Co-founder & CEO
SMB Phone
Mahshad Koohgoli
Vice President, Peer to Peer Business
Avaya
Mahshad Koohgoli
Vice President, Peer to Peer Business
Avaya
Edmund J M Read
Global Operations Manager
Popular Telephony
Edmund J M Read
Global Operations Manager
Popular Telephony
Eric Ramsden
Senior Product Manager
talkswitch
Eric Ramsden
Senior Product Manager
talkswitch
Aashu Virmani
Head of Marketing & Product Direction
Aylus Networks
Aashu Virmani
Head of Marketing & Product Direction
Aylus Networks
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The Future of Enterprise Applications
(E-05)
Wednesday - 01/25/06, 3:00-3:45pm
As more and more customers become accustomed to using VoIP, they’ll begin to expect value-added enhancements and additional benefits, aside from cost savings alone. What types of VoIP-enabled services and applications will be developed to satisfy this demand? What will be the “next big thing” in the VoIP market? How will savvy vendors, service providers, and application developers take advantage of this capability? How will they use VoIP technology to roll out previously impossible or unheard-of applications and maximize the benefits for end users? Come to this session to catch a glimpse of the future of enterprise VoIP.
Presented by:
Keith Kramer
Executive Vice President
STS Telecom
Wayne Andrews
CEO & Founder
OnState Communications
Brita Strandberg
Partner
Harris & Wiltshire
Lynda Starr
Account Manager
Vantage Communications
Jon Silverman
CTO
Spanlink Communications
Stuart Elby
VP, Network Architecture and Enterprise Technology
Verizon Wireless
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Enterprise Traffic Management Challenges
(E-06)
Thursday - 01/26/06, 8:30-9:15am
IT professionals have been examining their networks in critical detail to uncover hidden or latent problems since the dawn of networking, with the ultimate goal of improving delivery of mission-critical business applications. This discipline of troubleshooting has grown in importance in the age of VoIP with multimedia applications, global networks, and new protocols. This session will discuss how gaining greater visibility into the network is leading organizations to better management of their converged networks and optimized delivery of all business and voice services. Other topics will include setting QoS policies, data collection/troubleshooting and how applications impact each other when traversing the same network segments.
Presented by:
Dave Martin
VP of Marketing
Edgewater Networks, Inc.
Leslie Miller
Solutions Marketing Manager
NetScout Systems, Inc.
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Managing Your Network for High-quality Voice
(E-07)
Thursday - 01/26/06, 12:30-1:15pm
Throwing voice packets onto a LAN and hoping for the best is easy. Deploying high-quality VoIP is a bit more challenging. This session will address the need for service quality management and how unleashing the network infrastructure, enforcing a centralized policy for end-to-end QoS, and controlling network resources on a proactive basis can deliver high levels of quality for IP communications. The session will also address related issues of bandwidth shaping and equalizing technology that are designed to enable IT professionals to manage their enterprise voice and data network.
Presented by:
Alex Henthorn-Iwane
Senior Director of Marketing
Packet Design, Inc.
Sid Nag
Chief Executive Officer
Prominence Networks
Steven Guthrie
Vice President of Marketing
Xelor Software
Chris Miller
Technical Staff
Lucent Worldwide Services
Tom Keating (Moderator)
VP of TMC/CTO/Executive Technology Editor
TMC
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Improving Customer Satisfaction Through Advances in Remote Management Technology
(E-08)
Thursday - 01/26/06, 1:30-2:15pm
This presentation will discuss some of the challenges posed in providing timely, responsive customer support for VoIP CPE deployed behind corporate firewalls at customer sites. The problems, and the implications they present, in terms of support costs and customer satisfaction will be outlined. An exciting new remote management technology for providing transparent access to customer’s CPE will be introduced, and its impact in terms of increased responsiveness, reduction of support costs, and greatly improved customer satisfaction will be examined.
Presented by:
Greg Michel
Product Manager
Quintum Technologies, Inc.
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Clearing the Way for VoIP in the Branch Office — What’s The Hidden Cost?
(E-09)
Thursday - 01/26/06, 2:30-3:15pm
Today, VoIP is being deployed in the branch office at a steady rate — up to 10 percent a year, according to Yankee Group. However, merging voice and data networks can cause significant problems, including bandwidth issues, a lack of networking standards and the need for traffic management solutions to prioritize voice traffic. Each of these challenges bring hidden costs that can offset the financial benefits of VoIP if not addressed properly. This presentation will discuss ways that corporations with multisite branch office networks can utilize the latest technologies to ensure a successful VoIP deployment. Attendees will learn how to avoid the common challenges, such as performance, IP resource sharing, and traffic prioritization for successful VoIP implementation as well as dealing with issues such as latency and jitter with packet fragmentation
Presented by:
Liad Ofek
Vice President, Technical Services
Expand Networks
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VoIP’s Role in Military & First-Responder Communications
(E-10)
Thursday - 01/26/06, 3:30-4:15pm
In the military, and any other government agency, communication is key to successfully deploying tactical and strategic initiatives in a timely manner. Getting critical information in the right hands in real time is vital to dealing with emergency situations. Unified communication technologies that combine voice, video, and data over the Internet might be the answer, especially if they have security built in. Attendees will learn about various software available to ensure secure, real-time collaboration among government, military, and first responders nationwide; hear recommendations on what to look for when choosing a provider; and learn what the future of IP-based collaboration will look like.
Presented by:
Keith Weiner
CEO
DiamondWare
Rich Tehrani
CEO
TMC
Jay McCall (Moderator)
VoIP and Wireless Editor
Business Solutions magazine
Robert Wiggs
Solutions Architect
3COM
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VoIP Regulatory Update
(E911-01)
Wednesday - 01/25/06, 10:15-11:00am
This session will serve as an update on VoIP regulatory and compliance issues. Attendees can get up to speed on the latest situation regarding the support of CALEA, E911, and taxation issues. Recent FCC rulings will be explored and the ramifications for the industry will be addressed. Some topics covered would include where carriers stand in their ability to support 911, wiretapping, and the touchy issue of taxing the regulated providers to pay to support these initiatives.
Presented by:
Ronald W. Del Sesto, Jr.
Partner
Bingham McCutchen LLP
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E-911 Technical Session
(E911-02)
Wednesday - 01/25/06, 11:15am-Noon
This session will take an “under the hood” look at the technology behind E911 and how VoIP service providers will be able to offer a reliable, working service, allowing consumers to reach emergency personnel in a time of need. This session will also discuss the technological advantages of using a VoIP-based solution in times of crisis such as the recent hurricane strikes that damaged traditional telecommunications networks. If you need to know how today’s solutions work, and how they might work in your network, you need to attend this session.
Presented by:
Matt Wilson
Sr. Product Manager
Intrado
Timothy Lorello
Senior Vice President & Chief Marketing Officer
TeleCommunication Systems
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The Challenge of E911 Regulation
(E911-03)
Wednesday - 01/25/06, 1:00-2:45pm
Nationwide, an estimated 200 million calls are made to 911 each year. In May the FCC decided that VOIP providers interconnecting with the PSTN must deliver E911 calls – with location and callback information -- to local emergency operators. The decision raises a host of issues: What information, specifically, must be delivered with the call? Is network support in place, and at what cost? Who will enforce the E911 requirement? And how will the requirement apply to enterprise VOIP, where callback and location identification pose special challenges? How will the federal rules regarding VOIP mesh with state rquirements for support of E911? Finally, will the VOIP legislation pending before Congress supplement or preempt the FCC’s decision? Join legal and policy experts to hear the latest E911 news from Washington and around the country.
Presented by:
Jim Taylor
United Space Alliance
Robert Aldrich
Counsel
Dickstein Shapiro Morin & Oshinsky LLP
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Addressing Sarbanes-Oxley Mandates in an IP World
(E911-04)
Wednesday - 01/25/06, 3:00-3:45pm
As an increasing number of consumers and businesses look to leverage the benefits of IP technology, service providers and enterprises need to pay close attention to meeting the stringent reporting and disclosure mandates set forth in the Sarbanes-Oxley act. This presentation will explain the regulations of Sarbanes-Oxley, how it impacts service providers and vendors in terms of billing requirements, delivering secure communications, maintaining proper reporting activities, compliance procedures, and other key elements. The session would also focus on various strategies service providers and enterprises can deploy to ensure that they meet the compliance mandates of Sarbanes-Oxley, as well as point out some of the more common mistakes vendors make when seeking solutions to meet Sarbanes-Oxley.
Presented by:
William J. (Duffy) Mich
Chairman & CEO
Aperio CI
Richard Dobrow
Chief Security Officer
Perimeter Internetworking
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IMS as a Catalyst for FMC
(FM-01)
Friday - 01/27/06, 8:30-9:15am
IMS provides a standards-based IP services infrastructure for 3G Wireless Networks. This session will focus on how the IMS architecture can support a large variety of diverse IP-based services including push-to-talk, color ringback tones, speech activated dialing, unified messaging, media transcoding, and multimedia conferencing. The panel will also discuss IMS network elements, and how new services such as mobile call convergence and wide-area synchronization will be delivered utilizing these components. We’ll also discuss how the network evolves and how new elements can be bridged to existing elements to consistently provide key services during the convergence process. Wireline and cable service operators are now also looking towards the IMS as a standards-based architecture for delivering their next generation IP-based services as well, resulting in an unprecedented opportunity to achieve service convergence across traditionally disparate network technologies.
Presented by:
Kevin McCracken
Director, Product Management
NewStep Networks
Kevin McCracken
Director, Product Management
NewStep Networks
John Horn
USA's national director of M2M
T-Mobile
John Horn
USA's national director of M2M
T-Mobile
Karl Freter
Vice President of Product Line Management
BridgePort Networks
Karl Freter
Vice President of Product Line Management
BridgePort Networks
Chad Hart (Moderator)
Product Marketing Manager
Empirix
Chad Hart (Moderator)
Product Marketing Manager
Empirix
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Challenges of FMC Service Assurance
(FM-02)
Friday - 01/27/06, 12:15-1:00pm
As the number of mobile and VoIP subscribers grow, service providers are finding ways to extend the reach of mobile services to home and office WLAN zones. With this capability, subscribers will be able to move from their WLAN access points at home to the macro cellular network when traveling and then back to the WLAN connection in their office. As service providers make this transparent coverage available to their customers, they need to look for integrated billing and OSS solutions across the cellular, WLAN cable and DSL or PON domains. In addition, billing, service provisioning, management systems, emergency services, customer care and QoS across the heterogeneous networks also will need to be considered. This presentation will highlight the challenges that solution service providers face with regard to how converging systems affect service delivery, billing, and revenue assurance.
Presented by:
John Horn
USA's national director of M2M
T-Mobile
John Horn
USA's national director of M2M
T-Mobile
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In Control—Managing and Controlling Calls over Fixed and Wireless Networks
(FM-03)
Friday - 01/27/06, 1:15-2:00pm
Competition among carriers has led to increased customer churn, increasing costs and lowering overall profitability. But this churn also presents unprecedented opportunity for carriers that can effectively build a service delivery network that spans networks and access types. Mobile, fixed, home and business locations all represent connectivity points for most people. To deliver a service that enables the carrier to connect to the person, and not the device, would have tremendous value, and encourage customer loyalty in an increasingly competitive marketplace. The opportunity is not without significant challenges. How do carriers deploy services not only across their own desperate networks, but across their customers various access devices, and how do they deliver a seamless service when the call must traverse another operator’s network? Given the network interconnection issues, how do carriers deliver service level agreements with the types of QoS required being demanded by customers? This panel will discuss the importance of call control over both networks and the value call control will bring to carriers.
Presented by:
Mark Verdun
VP Partner Programs
NewStep Networks
Mark Verdun
VP Partner Programs
NewStep Networks
Karl Freter
Vice President of Product Line Management
BridgePort Networks
Karl Freter
Vice President of Product Line Management
BridgePort Networks
Daniela Bondor
Head of Marketing and Business Development NA
Outsmart Ltd.
Daniela Bondor
Head of Marketing and Business Development NA
Outsmart Ltd.
James Brehm (Moderator)
Frost & Sullivan
James Brehm (Moderator)
Frost & Sullivan
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Dual Mode Market Outlook & Review
(FM-04)
Friday - 01/27/06, 2:15-3:00pm
Wireline and wireless carriers alike are currently exploring the market for fixed mobile convergence, which allows subscribers to use special two-radio phones to connect to either cellular or WLAN services, depending on best availability. With this technology, users can enjoy a single set of services regardless of their network, with special mobility technology enabling the seamless transition between networks. Networks must support multiple access types from one common core in order to provide profitable, fast, low-cost, bundled services to consumers. All of these factors are pushing wireless and wireline convergence. These issues must be resolved for wireless and wireline service providers to remain competitive. This panel discussion will examine the issues involved in migrating from separate networks to converged networks.
Presented by:
Kevin McCracken
