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Service Provider Solutions

Have You Registered Yet?

Join us September 10-12 in Los Angeles and experience our invaluable
conference sessions yourself!

 

Any VoIP Service Provider looking to deploy VoIP service to small and medium sized businesses (SMBs) absolutely must attend Service Provider Solutions Day. This free seminar features equipment vendors specializing in SMB customer premises equipment: the very tools you as Service Providers are looking to deploy in to your customers' place of business. Handpicked by the editors of INTERNET TELEPHONY Magazine, these companies will demonstrate their products, trying to convince you why they merit your consideration. Come and see the actual products in action, and meet the companies face to face. Service Provider Solutions Day is a great venue to see what these vendors have to offer, and a wonderful opportunity to network with the makers of the solutions you will need to attract and keep your customer base. If you are a Service Provider, this is simply a can't miss event! If you are a reseller looking to carry the most sought-after VoIP products, you must attend as well. If you are an equipment manufacturer seeking the chance to present your products and services to the assembled Service Provider audience, please contact Dave Rodriguez for details: drodriguez@tmcnet.com




Introduction to IMS
(IMS-01)

Tuesday - 09/11/07,  8:00-8:45am

It would be difficult to point to something that has generated as much hype as IMS. To uncover what is fact and what is fiction, certain questions must be raised — What is IMS really, what are the goals, what can you do with it and most importantly — where are the deployments? Changing over to IMS is not a simple task, neither when transitioning legacy networks nor when trying to transition an existing product line to function as if it has always been IMS-ready. The reality is achieving IMS is not simply done just by adding an interface, component or anything else. IMS is also not achieved through the appearance of compliance. Rather, IMS is fundamental; the architecture must be open and distributed to begin with. Come to this session for a refresher of what IMS is, where we stand with regard to IMS and where we’re heading.

Presented by:

Ronan McLaughlin
Director of IMS Portfolio Management
Ericsson North America
Jay Jayasimha
Chief Technical Officer
Veraz Networks
Rick Hull
Bell Labs Fellow and Director of Network Data and Services Research at Bell Labs
Alcatel-Lucent
Michael Khalilian (Moderator)
Chairman & President
IMS Forum, NGN Forum

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The Business Case for IMS
(IMS-02)

Tuesday - 09/11/07,  1:30-2:15pm

The technologists have spoken, and they have decided that now is the time to begin the migration to IMS. But what about the folks who hold the purse strings? Are they convinced? Is there a business case for IMS? Should IMS be viewed as strategic? Or tactical? Our expert speakers will be able to spell out the business case for IMS and attendees will leave this session with a better understanding of the business issues surrounding this explosive segment of communications.

Presented by:

Vijay Bhagavath
Senior Strategist in the Office of the CTO
Siemens Communications, Inc.
Ronald F. Gruia
Principal Analyst, Emerging Telecom
Frost & Sullivan
Ray Adensamer
Senior Manager, Product Marketing
RadiSys

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Best Practices in Service Creation
(IMS-03)

Tuesday - 09/11/07,  2:30-3:15pm

IMS defines an IP–based service-centric creation and control framework that supports the rapid development of new multimedia services that are access agnostic. Web 2.0 has garnered significant interest and usage among users and developers. Leveraging some of the successful experiences of Web 2.0 can further enhance the adoption of IMS services. This presentation will discuss how operators and developers can use Web 2.0 strategies and best practices to promote the development of rich converged IMS services that encompass messaging, media and mobility. Using examples from application domains such as unified communications, video portals and enhanced messaging, the discussion will reference IMS architectural functions such as SIP AS, SCIM, GUP Server and interfaces as well as supporting industry client frameworks.

Presented by:

Mark Moore
CTO
TeleDirect International

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Fixed Mobile Connectivity: Securing Today’s Wireless and Wireline Networks for a Converging World
(IMS-04)

Tuesday - 09/11/07,  3:30-4:15pm

True IMS Fixed Mobile convergence (FMC) is becoming a reality, but the industry is still stretching to meet public expectations of anytime/anywhere services delivered with predictable quality of service. Supporting an exploding number of multimedia sessions, while also protecting the network core, assuring revenue, and guarding against theft of services – is the challenge operators grapple with today. Alternative access technologies are still in preliminary phases, and the obstacles are both financial and technological as companies explore methods to reduce complexity in their networks and capex/opex management. Mobile devices add new security requirements because opening the network core to an IP network exposes subscribers and mobile infrastructures to all of the standard IP world threats including viruses, DOS attacks and bandwidth hijacking.

The conflict over the most secure network setup boils down to division of labor: on one side – several devices at strategic locations within the network, and on the other side – a single, easily managed device at the network’s edge. This divide evolved into a rift between Session Border Controllers (SBCs) and Convergence Gateways, and both have advantages and disadvantages regarding scalability, security and reliability.

Is it possible to get the best of both worlds? This session will discuss the possibility of incorporating the functional elements of a security gateway, traffic shaper, session border controller, and mobile proxy server to optimize session routing, QoS, security and multimedia applications. It will discuss the best way to address the emerging challenges of Fixed Mobile connectivity that will be required as FMC applications develop along with more sophisticated and powerful handsets of the future.

Presented by:

Ian Dent
Vice President of Business Development
Reef Point Systems

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IMS in the Enterprise
(IMS-05)

Tuesday - 09/11/07,  4:30-5:15pm

IMS is an important emerging network architecture blueprint for service providers, but what value does IMS offer in the enterprise? What dynamics can lead an enterprise to embrace the IMS framework? This session will examine the benefits of IMS for an enterprise and explore the benefits that IMS can deliver to an enterprise, including the convergence of communications and IT business processes over a common infrastructure. It will explore how an IMS-architected platform for real-time conferencing and collaboration can dramatically simplify deployment and management, enabling customers to save IT resources and to achieve productivity and increased functionality, while also driving greater use through on-demand end-user services that easy to use. It will also cover how an IMS-architected conferencing and collaboration platform can lead to tighter integration and expanded flexibility for using these productivity-enhancing tools as part of a company’s core unified communications platform.

Presented by:

Ronald F. Gruia
Principal Analyst, Emerging Telecom
Frost & Sullivan
Joan Vandermate
Vice President of Marketing, Network Systems Division
Polycom
James Brennan
Director of Product Management, Network Systems Division
Polycom

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Optimizing Components for IMS
(IMS-06)

Wednesday - 09/12/07,  8:15-9:00am

The IP Multimedia Subsystem (IMS) is a next generation networking architecture for telecom operators, which includes (among other components) a media gateway, a media resource function processor (MRFP), and a session border controller (SBC). Now, instead of using three different boxes to fulfill each of these requirements, developers can use building blocks and components to handle all three functions, enabling TEMs (Telecom Equipment Manufacturers) to build a single box to fulfill all of these IMS functions. The goal here is to lower the total cost of ownership and increase operators’ and service providers’ revenue by providing more services and functions that they in turn can offer their customers. The session will focus on development strategies to optimize IMS components and address integration opportunities with emerging platforms.

Presented by:

Ilan Weizman
Product Marketing Manager
Surf Communication Solutions

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Is There A Killer App in IMS?
(IMS-07)

Wednesday - 09/12/07,  9:15-10:00am

The proliferation of voice, video, data and wireless products on the market today speaks to an equally wide range of consumer desires. What defines a “killer app” varies from individual t individual. Thus, it can be said that the entire premise of the killer app is rooted in the personal. In that case, it makes sense to accept that the term “killer app” should be used in an all-encompassing manner, describing a platform that spawns personalized, killer apps for each individual rather than single applications that may or may not enjoy wide appeal. Or does it? Is it possible that there is a killer app in IMS? Come hear what the experts have to say on this subject and decide for yourself.

Presented by:

Rick Hull
Bell Labs Fellow and Director of Network Data and Services Research at Bell Labs
Alcatel-Lucent
Kevin Corson
CEO/Co-Founder
HBN Inc.

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IMS & Fixed/Mobile Convergence
(IMS-08)

Wednesday - 09/12/07,  10:15-11:00am

The promise of IMS is that it offers a standard platform for the delivery of multiple services, which may require separate networks for fixed, mobile and data services. Some IMS-based applications, FMC for example, appear to be sure winners, with consumers signaling that the cost savings and productivity enhancements of FMC are significant enough to generate 100 million users within five years. This raises the question of whether providers should build out a fully compliant IMS architecture before launching any new services, or whether they should take an incremental approach by deploying FMC first, and evolving to a full IMS deployment as the market proves ready and the business case becomes more clear. So it’s the perfect chicken and egg scenario. Come to this session to learn what the fuss is all about and find out what comes first: IMS or FMC?

Presented by:

Stephen J. Susina
Senior Product Manager, Core Switching Products
UTStarcom
Ray Adensamer
Senior Manager, Product Marketing
RadiSys

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The Complementary Roles of IMS and UMA
(IMS-09)

Wednesday - 09/12/07,  12:45-1:30pm

Designed originally to enable the rapid development and introduction of multi-media services by mobile operators, the 3GPP IP Multimedia Subsystem (IMS) standard has sparked a large amount of operator, vendor, and media interest. Unlicensed Mobile Access (UMA) is an access-layer technology that works within the 3GPP IMS framework to enable mobile handsets to leverage alternative IP-based access networks to reach core network services. In addition to service access, UMA manages the handover of active sessions between access networks, using the same proven mobility mechanisms used to manage handovers between cell towers in the macro network. That means UMA provides access not only to emerging IMS services, but also to all existing circuit- and packet-based services, which currently comprise the vast majority of mobile operator revenues. This session will explore how UMA complements IMS in more depth. Topics of interest include: • How the service/control layer, access layer, and device layers of IMS interwork • How UMA enables access to and mobility of all mobile services • The I-WLAN standard for mobile handsets and its relationship to UMA • The evolution of UMA in IMS frameworks

Presented by:

Steve Shaw
Associate Vice president of Marketing
Kineto Wireless

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Migration to IMS
(IMS-10)

Wednesday - 09/12/07,  1:45-2:30pm

IMS is a promising IP based architecture for the delivery of multimedia applications and the building block for fixed/mobile convergence services. But, operators and service providers are cautiously and slowly embracing IMS, due to the number of network elements needed to adhere perfectly to the IMS model, and the associated investment in new equipment. Most carriers are looking to leverage the value of their existing equipment and minimize CAPEX and OPEX. But, what can they do today? Fortunately, IMS is also designed to overlay existing TDM networks, with enough flexibility to accommodate equipment that doesn’t perfectly match the model. Right now, service providers can implement a SIP-based, IMS-like architecture using some IMS-compliant equipment yet still offer new services at lower cost and lower risk. The key is SIP-based services. As competition heats up, service providers need to leverage as much efficiency as possible from their existing network as they continue the migration from voice-only TDM based services to multimedia VoIP services.

Presented by:

Jose Acosta
Vice President, Business Development
Covergence
Steve Northridge
Chief Technology and Product Strategist
Ulticom
TBA

Mike Chapman
-
Dialogic
Paula Bernier (Moderator)
Executive Editor
TMC

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Testing IMS Networks
(IMS-11)

Wednesday - 09/12/07,  2:45-3:30pm

As we move to a more standardized IMS environment, it is easy to fall into the trap of thinking that standardization will decrease the requirement to test. The thinking goes that once the standard is set, one would only need to conduct product testing to see if the equipment meets the standard. However, a standardized IMS environment will actually increase the testing imperative. An IMS network is a distributed multi-vendor environment that will be delivering a converged, media-rich service offering. The need to conduct regular and continued interoperability testing will be paramount to ensuring both the successful deployment and support of the network, as well as the quality of experience (QoE) for the end users of the services that are being delivered. Come to this session to find out more.

Presented by:

Michael Khalilian (Moderator)
Chairman & President
IMS Forum, NGN Forum
Pierre Lynch
Director of Wireless Strategy
IXIA
Keith Cobler
Marketing Manager, Network Management
Tektronix
Will Brouwer
IP Business Development Manager
Agilent

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WELCOME
(IPTV-01)

Monday - 09/10/07,  9:00am

Chairman's Opening Remarks

Presented by:

Lee McCabe
Director of Sales / North America
Braxtel Communications

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Keynote Address
(IPTV-02)

Monday - 09/10/07,  9:05-9:45am

Hear first hand how the leading service provider in the IPTV space has designed its business model. Discover how it’s overcoming the technical challenges and barriers to entry into the pay TV space.

Presented by:

TBA


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Panel Session: IPTV or online video, what’s the next generation of TV?
(IPTV-03)

Monday - 09/10/07,  9:45-10:30am

As telecoms slowly roll out their television services to markets scattered throughout the U.S., online video services are effectively stealing eyeballs from the once impervious TV screen. IPTV providers need to demonstrate to consumers why they should pay for an alternative pay TV service when they can on demand the video they want online.

Presented by:

Mitchell Berman (Moderator)
Industry Pioneer
Chip Gaskins
Prsident
Elevation Wireless
Mark Langford
VP Marketing & Business Development
Technicolor Electronic Distribution Services
Scott Stelzer
VP, National Accounts, Content Distribution
MTV Networks
Jeff Richards
VP, Digital Content Management Services
VeriSign
Doug Sylvester
Chief Operating Officer
TVN Entertainment

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Panel Session: IPTV Bill of Rights
(IPTV-04)

Monday - 09/10/07,  11:00-11:45am

Last year franchise rights were top of mind for the IPTV industry, and as legislation changes that process IPTV providers need to understand how the new process will affect their service rollout. Other legal issues like content access and acquisition need to be mastered by budding IPTV providers. What other regulatory or legal issues will the telcos face in the year ahead?

Presented by:

Timothy McCallion
President, West Region
Verizon
Deborah McAdams (MODERATOR)
Senior Editor
FierceIPTV
Jane Bremer
President
Bremer Law

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Panel Session: Monetizing applications beyond TV
(IPTV-05)

Monday - 09/10/07,  11:45am-12:30pm

IPTV service providers understand that their networks provide for more interactivity between TV viewer and service provider than ever before, that’s why many are looking to offer services like gaming, embedded caller ID, interactive shopping services as well as mobile extensions to their core offerings. While it sounds like a throwback to 1999, these interactive applications could prove lucrative for the leading IPTV service providers. Discover which interactive applications will make the cut.

Presented by:

Laura Buddine
CEO, Iacta LLC &
Architect, Games4TV
Evan Young
Director of Broadband Services
TiVo Inc.
Bernardin Arnason
Managing Partner & Founder
Pivot Media LLC
Kay Johansson
CTO
MobiTV
Robin Mersh (Moderator)
COO
DSL Forum

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Panel Session: Security and QoS
(IPTV-06)

Monday - 09/10/07,  1:30-2:15pm

Glitches in network rollouts and heated licensing negotiations with content providers have slowed down the growth of IPTV across the U.S. during the past year. The hot button issues of content security and network scalability will be tackled in this session. Join us for these presentations and learn best practices from security and QoS experts in the IPTV sector.

Presented by:

Deepesh Arora
Director, Application Testing
Ixia
Brian Caskey
VP Marketing
UTStarcom Inc.
Jose Alvear (Moderator)
Editor/IPTV Analyst
Multimedia Research Group
Deb Lenart
VP & Client Industry Executive, Global Communications, Media & Entertainment Industry
EDS
Andrew Sachs
Director of IPTV Strategy, IPTV Service Assurance, CommTest/T&M
JDSU

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Panel Session: Lessons learned from Tier 2 and Tier 3 IPTV Deployments
(IPTV-07)

Monday - 09/10/07,  2:15-3:00pm

Hear from tier 2 IPTV service providers who launched IPTV services early on in the game. What types of services have proven the most effective? Do they compete with cable on price or content offerings? How has bundling helped win over potential subscribers? Attend this session to tap their pioneering experience and hear the real world case studies.

Presented by:

Bill DeMuth
Senior VP & CTO
SureWest
Ken Pyle (Moderator)
Managing Editor
The Viodi View
Trevor Bonnstetter
CEO
West Kentucky Rural Telephone
Keith Galitz
President
Canby Telecom
Phil Erli
EVP
Ringgold Telephone Company

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Content Provider Roundtable: The IPTV Opportunity
(IPTV-08)

Monday - 09/10/07,  3:00-3:45pm

While the driving force behind the rollout of IPTV services across the U.S. are the telcos, who are looking to stay competitive with the ever increasing services from cable companies, content providers also see IPTV as a unique opportunity for their viewers. Attend this session to understand how IPTV will change the way content is developed, delivered and viewed from a content provider’s perspective.

Presented by:

Scott Carnevale (Moderator)
Vice President, Multimedia Content and Distribution
iSuppli
Josette Bonte
Vice President Digital Media
Cookie Jar Entertainment
Mariana Danilovic
Vice President of Business Development
MediaZone
Kevin McFeeley
VP of Affiliate Sales & New Media
Anime Network
Steven Goore
Vice President, Western Region Affiliate Sales & Marketing
A&E Television Networks

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Panel Session: ISO the perfect Electronic Programming Guide
(IPTV-09)

Monday - 09/10/07,  3:45-4:30pm

Users are increasingly willing to pay a premium for a better user experience, which makes the electronic programming guide (EPG) all the more essential to a successful IPTV rollout. Join this panel to drill down into the subject of the EPG, including best practices for its design, functionality as well as the research that supports its all-importance. In age of “long tail” content aggregation, users need a way to easily navigate through the sea of video now available to them. Learn how to enable your subscribers to do just that.

Presented by:

Dilshan De Silva
Director of Product Management
Espial
Mark Kirstein (Moderator)
President & Co-Founder
Multimedia Intelligence

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Closing Keynote
(IPTV-10)

Monday - 09/10/07,  4:30-5:15pm

In this closing keynote session, one of the top directors of content acquisition in the IPTV business outlines best practices for content providers looking to forge content licensing deals with service providers as well as the big service providers’ views towards user-generated content, interactive programming, VOD, place-shifting, time-shifting and more.

Presented by:

Lee McCabe
Director of Sales / North America
Braxtel Communications

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Guide to Understanding Today's Service Provider Market
(SP-01)

Monday - 09/10/07,  9:00-9:45am

VoIP is flourishing. Recent research confirms that over 10.6 million U.S. households are currently using VoIP. Enterprises deploying VoIP are integrating phone systems across multiple locations, making scalability, operational cost savings, and converging voice and data networks key factors in their planning — and the SMB market is primed for new market entrants. Next to basic voice, money-saving long distance/toll bypass is the highest ranked application for VoIP. But what’s next? In this presentation, attendees will hear from service providers about successes and failures in developing VoIP applications, and will get a glimpse at trends they believe the industry will witness in 2007 and beyond. Conversation will range from the technical challenges to the business implications. This is truly a can’t miss session.

Presented by:

Charlotte Wolter (Moderator)
Principal
The IP Voice
Richard Koch
CEO
RNK Communications
Micah Singer
CEO
VoIP Logic
Gary Coben
Director, Hosted Consumer VoIP
deltathree, Inc.
Joel Maloff
Vice President-Products
GlobalTouch Telecom

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Serve Your Customers Innovative Applications
(SP-02)

Monday - 09/10/07,  10:00-10:45am

Service providers invest heavily in network infrastructure to satisfy the ever-increasing demand for high-bandwidth access to services. But while consumers are spending more on these new services, the revenues do not necessarily flow to the providers of the network infrastructure, to ensure a return on their investment. A natural business strategy is for network service providers to offer their own revenue generating services. How can operators create a new and broader set of services to generate increased revenue? Architectural approaches such as IMS promise greater flexibility in enabling new services. Examples will be given of innovative new applications that are made possible in IP-based carrier networks. The use of Web Services, an open Internet standards approach, will be discussed as a vehicle for enabling new applications that generate revenues for the carriers. The integration between voice telephony services and enterprise IT services will also be discussed as a revenue opportunity for carriers.

Presented by:

Anne Merkert
Vice President, Product Marketing
Covad
Jeanne Sauer
VP of Field Marketing
Sylantro Sytems
Sridhar Ramachandran
CTO & Founder
NexTone Communications
Jon Arnold (Moderator)
Principal
J Arnold & Associates

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What About Hosted?
(SP-03)

Monday - 09/10/07,  11:00-11:45am

Frost & Sullivan forecasts the hosted IP telephony market in North America to grow from $493.1 million in 2006 to more than $5 billion in 2012. Hosted IPT has been available in the North American marketplace from circa 2000, but service providers have captured only a limited penetration until now. In this session, the speakers will discuss the economics of selling hosted IP telephony, and the impact of enterprise legacy infrastructure on the hosted IP seat sale. Participants will learn tactics and best practices for growing their market share and revenue more quickly by selling high-value hosted IP seats and leveraging the simplicity and shorter sales cycle of SIP trunking. Attendees will also learn how to successfully remove common customer objections such as cost and business disruption which enterprises often express when considering a VoIP migration.

Presented by:

Jerry Knight
Chief Technology Officer
AccessLine Communications
Leigh Fatzinger
Vice President of Marketing
Citel
Mark DiCamillo
Vice President Marketing and Product Management
Primal Solutions
Andy Abramson
CEO
Comunicano, Inc.

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Successfully Managing Next-Gen Networks
(SP-04)

Monday - 09/10/07,  12:30-1:15pm

VoIP is complex and at times seemingly impossible to troubleshoot. This complexity along with the recent growth of IP services has created a difficult business model for service providers to execute. Assuring a good voice over IP services to customers, a combined monitoring and diagnostic strategy is needed. The industry is finding that traditional tools simply don’t meet the challenges. This session will explore new options available to insure the service provider’s successful delivery of today’s IP services including voice over IP.

Presented by:

Robin Plessl
Senior Product Manager Maintenance Services, Services Business Group
Alcatel-Lucent Services Business Group
Andy Huckridge
Director, NGN Solution Marketing
Spirent Communications
Charlotte Wolter (Moderator)
Principal
The IP Voice
Vin Costello
VP – Americas
Allot Communications

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The State of VoIP Peering
(SP-05)

Monday - 09/10/07,  1:30-3:15pm

This session will serve to define the State of VoIP Peering today. The panel of experts will review the state of VoIP Peering as well as offer some history, analogies, and examples of what is happening in the industry to support the claim that voice peering is having a significant impact on the economics of communications. Some topics to be covered will include ENUM, security, as well as the key questions: ‘How far have we come in the last 4 years?’ and ‘Where are we headed?

Presented by:

Hunter Newby
Contributing Editor & Columnist
IP Business & Internet Telephony Magazine
Charles Studt
VP of Product Management & Marketing
IntelePeer
Jim Dalton
Chief Executive Officer
TransNexus, Inc.
Kingsley Hill
VP Strategic Federations
xConnect
Mark DiCamillo
Vice President Marketing and Product Management
Primal Solutions

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Reaching The Consumer Market
(SP-06)

Tuesday - 09/11/07,  8:00-8:45am

Today we see new and established service providers making strategic investments in their networks to better position themselves to withstand the forthcoming market forces that will forever change the telecommunication industry. These crucial investments will allow these providers to be able to introduce the more robust and application-rich VoIP technology, and secondly, to be able to offer higher-margin and more differentiated services that go well beyond basic call termination services. By combining the power and flexibility of VoIP technology and the ease, ubiquity and richness of the web, providers can now provide consumers with a level of empowerment that was just not possible in the circuit-based network. Attend this session to learn how to take advantage of next-generation services to attract new subscribers and retain existing ones.

Presented by:

Barry Sher
Vice President Business Development
IVR Technologies, Inc.
TBA


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Introduction to Security
(SP-07)

Tuesday - 09/11/07,  1:30-2:15pm

Today’s enterprise networks are expected to deliver an increasing amount mission-critical communication applications such as voice, video, data and mobility while at the same time avoiding a negative impact on network optimization. Enterprises demand increased productivity and cost savings, so as more applications run on the LAN and WAN, the stakes get higher. Security challenges from privacy to encryption, to denial of service attack protection become extremely complex. Businesses also demand that their IP communication services be of the same high quality and reliability as their non-IP counterparts. As a result, aspects such as call quality assurance, network and cost optimization, and delivering services through NATs/firewalls become increasingly important for the underlying network. While high-profile VoIP security breaches and attacks are currently rare (or, at least, rarely reported), there is a strong focus on VoIP security of late. This session will give an overview of current VoIP threats and focus on the business challenges to delivering a satisfying user experience over enterprise networks and explore the technical solutions available to meet those challenges.

Presented by:

Kevin Mitchell
Director, Solutions Marketing
Acme Packet
Jose Acosta
Vice President, Business Development
Covergence
Ken Camp (Moderator)
Speaker - Author - Consultant
IPADAdventures

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Securing Hosted VoIP
(SP-08)

Tuesday - 09/11/07,  2:30-3:15pm

Often an afterthought, network security — especially as it is impacted by new and emerging VoIP technologies — will be critical to business viability now and in the future. Understanding how VoIP fits into the creation of network security policies and network security plans is imperative. As the world becomes more and more “wired,” clever thieves and others bent on malice will exploit the opportunities that are afforded to them. This presentation will discuss the basics of network security policy and planning and focus on identifying specific attack vectors presented by VoIP.

Presented by:

Joel Maloff
Vice President-Products
GlobalTouch Telecom

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Carrier Hotels
(SP-09)

Tuesday - 09/11/07,  3:30-4:15pm

This session will take a look at the Carrier Hotel Landscape of North America (and the World) from a variety of perspectives: What’s new in the world of the Carrier Hotel and Meet Me points; What are some of the prevailing applications, and service types; and what are the limits of physics?

Presented by:

John Savageau
Managing Director
CRG West
Hunter Newby
Contributing Editor & Columnist
IP Business & Internet Telephony Magazine

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Understanding Quality of Experience
(SP-10)

Tuesday - 09/11/07,  4:30-5:15pm

Voice calls are consumers’ primary application and the top revenue-generating service for carriers. Service providers’ performance is essentially measured based on the quality of the call experience. Users are placing a higher priority on the call experience and are growing more likely to switch carriers if quality is poor. This presentation will examine causes of these quality of experience (QoE) failures, and how the implementation of testing software and silicon hardware in the VoIP customer premise equipment can enable easy diagnosis and resolution of these problems, resulting in lower customer support costs and reduced churn from unhappy customers. The speakers will also cover the evolution of user perceived value from a traditional quality of services model to a more Internet-like “quality of experience” model. And, how in the “experience economy,” service providers can achieve user loyalty through the delivery of a more compelling experience.

Presented by:

Mike Lambert
Director of Product Marketing
Ditech
Rick Bye
Senior Segment Marketing Manager
Legerity, Inc.

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VoIP Conference - Platinum Sponsor
VoIP Conference - Platinum Sponsor
VoIP Conference - Platinum Sponsor
VoIP Conference - Gold Sponsor
VoIP Conference - Platinum Sponsor
VoIP Conference - Platinum Sponsor
VoIP Conference - Gold Sponsor
VoIP Conference - Gold Sponsor
VoIP Conference - Gold Sponsor
VoIP Conference - Gold Sponsor
VoIP Conference - Gold Sponsor
VoIP Conference - Gold Sponsor
VoIP Conference - Gold Sponsor
VoIP Conference - Gold Sponsor
VoIP Conference - Gold Sponsor
VoIP Conference - Gold Sponsor
VoIP Conference - Gold Sponsor
VoIP Conference - Gold Sponsor
VoIP Conference - Gold Sponsor

VoIP Conference - Gold Sponsor

VoIP Conference - Gold Sponsor
VoIP Conference - Gold Sponsor
VoIP Conference - Gold Sponsor
VoIP Conference - Gold Sponsor
VoIP Conference - Gold Sponsor