8:30 am
Grand Opening Session
featuring...

Mun-Yuen Leong,
Chief Technology Officer for Avaya opens this year's conference with
his vision of the amazing benefits offered by Converged
Communications. Come hear the insightful perspective of a true
market leader in IP telephony.
Session 1:
9:45 am - 12:30 pm
An Introduction to the IP PBX:
- Reaping the Benefits of the IP PBX;
- Enterprise Applications for IP PBXs
Session 2:
1:30 pm - 4:30 pm
Effective Strategies & Tactics:
- Cost Justifying the Upgrade:
- A Point by Point ROI Roadmap;
- Selecting the Right IP PBX Solution;
- Effective Deployment of IP PBXs;
- Migration Strategies
- ‘Living with Your New IP PBX’
Introducing... TMC University’s IP PBX
Certification Program™
TMC® and INTERNET TELEPHONY® Conference and EXPO are pleased to
announce TMC University’s IP PBX Certification program™, a full day
dedicated to educating you about everything you need to know about
selecting, purchasing, maintaining, and owning an IP PBX.
IP PBXs are the enterprise telecommunications switch of the
future, and they’ve already begun to dominate the landscape as far
as new deployments are concerned. With upwards of 20 vendors
supplying a variety of products, it’s no easy task to know which
next-generation phone system to select.
• What are the benefits of one vendor’s offering over another’s?
• What are the drawbacks?
• Can I use my existing phones?
• What’s it going to cost me?
• What do I need to know to get started?
• What does the future hold for these devices?
Topics to be discussed during the IP PBX Certification Program
include the following:
• Network traffic management and design issues
• Power over Ethernet
• Understanding differences among/between individual vendor
approaches to packet-based communications
• Interoperability
• Business case/Applications/Overall benefits
• Understanding the underlying technology (standards and
protocols, etc.)
• Living with your new IP PBX: Ongoing operational issues
post-implementation
• Migration strategies
…as well as other issues you need to be aware of when making your
decisions regarding the purchase of a new enterprise
telecommunications system.