Penny Shaffer is an experienced International Business executive who is currently in her twenty fourth year with AT&T, where she began her career in marketing and sales in West Virginia. As the AT&T Global Services Vice President for the Americas Region, she has accountability for serving all existing and potential clients in Canada, Caribbean and Latin America in close cooperation with the AT&T Venture in Mexico -- Alestra.

Prior to her current assignment, Penny held the position of AT&T Solutions Vice President for the Caribbean and Latin America Region. In this capacity, she was responsible for establishing the AT&T Solutions team in the region and had full accountability for business development, executive client interface, marketing, sales and service delivery.

Penny moved to the Miami area in July of 1997 to become the Regional Managing Director for AT&T’s Business and Consumer Operations in the Caribbean and Latin America Region, after ending an international assignment as the Corporate Quality Director for Alestra. Alestra is the Mexican joint venture company formed by AT&T, Bancomer Visa and Grupo Alfa to deliver national and international long distance services to the Mexican market.

Penny is the AT&T Client Executive Officer for ING, 3M, SITEL, and Mastercard. Throughout her career at AT&T, Penny has held various positions which included responsibilities in sales, service, quality management and global operations team support. Internationally, she has lived and worked in Dublin, Ireland, Madrid, Spain, and Mexico City.

Penny has a Ph.D. in International Business Administration at Kennedy-Western University. She also has an International Executive M.B.A. from Fordham University’s program conducted in Dublin, Ireland and a B.A. in Political Science from Frostburg University in Maryland.