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Miami 2004: Conferences

Download The Brochure    View Complete Schedule Updated Speaker List Conference Sessions View Sessions By Day Wednesday, February 11, 2004 Thursday, February 12, 2004 Friday, February 13, 2004 View Sessions By Track Click on a track below for dates, times, and session description Service Provider Track Essential Issues & Trends IP PBX Certification Sessions Enterprise/Government Solutions IP Telephony Development Strategic Considerations Download The Complete Conference Grid (103 KB PDF file) Download The Conference Brochure (778 KB PDF file) "I found the sessions on Contact Center IP issues to be well structured and contained pertinent and timely information. In the sessions, I obtained a great deal of knowledge, interacted with speakers and session participants who were eager to share knowledge and experiences, and I developed a number of contacts that are proving beneficial in helping me bring the technology to my organization." Rich Firely IRS Office of Contact Center Strategy and Architecture

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