ITEXPO East 2010 - Communications Conference

ITEXPO
January 20-22, 2010 Miami Beach Convention Center, Miami, FL
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Rich Services – To Be Delivered
(SP-01)

Wednesday - 01/20/10,  9:00-9:45am

The world of communications is migrating to IP-based technology to enable the delivery of new multimedia services. For those involved in delivering content and entertainment-based services, this technological change demands a fundamental new paradigm of federation-based, all-IP scalable interconnect. These new services will enormously disrupt current communication and telephony business models. This session will address how service providers, from mobile to CSOs, can address this shift, reduce transit charges, and enable the introduction of new, rich multi-modal, real-time communications services.

Presented by:

Joseph F. Daniels
Partner
Loeb & Loeb
Nathan Franzmeier
President
Stratus Technologies
Hugh Goldstein (Moderator)
President
Au24
Mark Benisz
VP Americas
Xconnect

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The Mobile Advertising Opportunity
(SP-02)

Wednesday - 01/20/10,  10:00-10:45am

The evolution of mobile networks and the subsequent explosion of mobile subscriptions have created an ultra-competitive environment that sees service providers looking for new means of generating revenue. Mobile advertising is emerging as one of the primary revenue generating opportunities; it has seen exceptional growth over the past year or two, and is only expected to continue to flourish as the mobile market becomes more sophisticated and dominant as a communications platform. This session will delve into the mobile marketing opportunity, from the state of the market to the challenges it presents, from the technologies that power mobile advertising to successful strategies and growth projections.

Presented by:



Andrew D’Souza
Software Architect, CTO Office
Openet

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Co-Opetition: Don't Fight 'em, Join 'em!
(SP-03)

Wednesday - 01/20/10,  11:00-11:45am

Many PBX, VoIP and telecom providers are too narrowly focused on eliminating competition and winning market dominance. In doing so, they are missing massive opportunities – and profit potential. Today’s is not a winner-take-all world, but one where competitive collaboration can be the winning formula. As global boundaries continue to blur, this realization is more important than ever. Learn why in this session, designed to show how a cooperative/competitive mindset and business strategy can help make friends out of enemies and discover hidden opportunities and revenue opportunities.

Presented by:

Aelea Christofferson

ATL Communications
Gregory Giagnocavo
CEO
Carrier Cloud

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Mobile VoIP, Imagine the Possibilities
(SP-04)

Wednesday - 01/20/10,  12:00-12:45pm

The popularity of 3G smartphone devices, along with the emergence of applications and faster connectivity, makes the mobile network an ideal platform for developing applications that incorporate real-time VoIP. However, there still challenges regarding audio quality, network resources, and corporate mindset that are inhibiting widespread delivery and adoption of mobile VoIP. This session will discuss the new set of requirements that emerges when VoIP functionality is implemented on mobile devices and networks, and how optimal voice quality can be achieved. The speakers will also address the state of the mobile VoIP market and what is required for the mobile VoIP market to evolve.

Presented by:

Anatoli Levine (Moderator)
Director, Product Management – DTBU
Spirent Communications
Chris Whiteley
Director of Business Development
xG Technology
Michael Stanford (Moderator)
Consultant
Michael Stanford LLC
Chris Oglaza
CTO
VoIPSwitch

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How to Manage Customers During a Catastrophic Event
(SP-05)

Wednesday - 01/20/10,  1:45-2:30pm

Dark fiber gets cut – that’s a fact. No one likes it when it happens and, when it does, it can impact the whole industry or send individual providers and their customers scrambling. Custom-built solutions don’t automatically solve the problem, but they can help companies identify where issues on the line exist. But, there are technologies that can help pinpoint fiber breaks to ensure customers that, should such a mishap occur, it can be repaired – not soon – but immediately. This session will look at exactly what happens when a catastrophic failure occurs, and how to effectively handle crisis situations.

Presented by:

Patrick Barnard (Moderator)
Group Managing Editor
TMC
Richard Duman
Vice President
ColoHouse Datacenter
Eugene Laykhtman
CEO
Vocal IP Networx
David Rusin
Founder, President & CEO
American Fiber Systems, Inc.

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Solving the Distance – Wireless Backhaul Strategies
(SP-06)

Wednesday - 01/20/10,  2:45-3:30pm

How can wireless providers solve the issue of distance, proximity to fiber networks, in order gain access to more capacity, become closer to their customers, and to provide bandwidth intensive services and applications. This presentation will illustrate solutions to the last mile and middle mile, and improvements to backhaul connectivity by bringing fiber and wireless solutions closer and providing enhanced connectivity solutions, including the relationship between dark fiber and microwave services.

Presented by:

Rich Tehrani (Moderator)
CEO, Group Editor-in-Chief
TMC
Stuart Benington
Director of Portfolio Strategy
Tellabs
S. Jay Lawrence
Chief Executive Officer
GigaBeam
Kevin Morgan
Director of Product Marketing, Carrier Networks Division
ADTRAN

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Winning the Battle for SMB VoIP
(SP-07)

Thursday - 01/21/10,  8:30-9:15am

A new type of advanced small and medium business (SMB) model has emerged, one that sees the SMB becoming fully connected to its service provider and looking to take full advantage of the latest VoIP features and broadband capabilities. Service provider SMB offerings typically have been little more than residential phone service with a few additional features. This session will uncover how VoIP providers can succeed in the vast SMB space by deploying advanced VoIP features and capabilities in an IP-based service environment, providing SMBs with the ability to unify communications, improve productivity, work from anywhere, and enhance customer service. This session will cover the crucial elements and solutions needed for the delivery of advanced business VoIP services to SMBs with an accelerated time to market.

Presented by:

Joe Schiavone
Director of Sales
FreedomVOICE
Dan Foster
President & COO
MegaPath
Peter Radizeski (Moderator)
President
RAD-INFO, Inc.
Jon Doyle
VP Business Development
CommuniGate Systems
Mike Campbell
Director of Product Management, Solutions
Sigma Systems

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The Impact of Web 2.0 on the Telco Space
(SP-08)

Thursday - 01/21/10,  1:00-1:45pm

The Apple iPhone App Store, Android Market and other application stores have demonstrated the power of harnessing open innovation and Web 2.0 concepts to increase customer value and generate additional revenue streams. Although much of the service innovation today is coming from the Web community and not telcos, telcos still provide an ideal channel to market for many of these applications. They own the customer, have an established billing relationship with them, control the delivery network, have a trusted brand and continue to hold onto their position within the industry. The Web community has not caught up to the telcos yet in these areas, yet, we are starting to see a fundamental shift by telcos, which are now adopting open innovation and Web 2.0 ideas.

This session will focus on how Web-based services have changed customers' expectations and how telcos are now responding to those changes with open innovation. The speakers will discuss what telcos must do to embrace and adopt open innovation and how they can work with application developers to deliver increased customer value.

Presented by:

Andy Abramson (Moderator)
CEO
Comunicano, Inc.
Thomas McCarthy-Howe (Moderator)
CEO
Light and Electric
Alec Saunders
Vice President, Cloud Business
QnX Software
James Rafferty
Product Line Director
Dialogic Corporation

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Value in the Clouds: The Evolution of the Telephone Industry
(SP-09)

Thursday - 01/21/10,  2:00-2:45pm

With tremendous pressure on businesses and telephone companies of all sizes to generate new revenue without new capital or operational spending, hosted application opportunities are moving to the forefront of the communications arena. To fully leverage current opportunities in this fast-paced market, market participants need to first understand past and current computing models as well as the evolution of service providers beyond owning networks and selling basic voice offering. This session will discuss the evolution of the telco to more than merely a dial tone provider, the different telco models in existence today, and the new revenue potential of today’s telecom market.

Presented by:

Andy Abramson (Moderator)
CEO
Comunicano, Inc.
Dan Atkinson
CEO
Control Fusion
Thomas McCarthy-Howe (Moderator)
CEO
Light and Electric
Alec Saunders
Vice President, Cloud Business
QnX Software
Irv Shapiro
CEO/CTO
Ifbyphone

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The 12-Step Program to Avoiding Network Failure
(SP-10)

Thursday - 01/21/10,  3:00-3:45pm

Cloud computing is growing exponentially as evidenced by software as a service applications like CRM, marketing automation, and virtual storage, among others. Businesses rely on access to critical information to operate and grow and, at a time when “do more with less” is the dominant corporate mantra, harnessing the cloud to address the needs of the business for cost efficiencies has definite appeal. When delivering services in the cloud, connectivity becomes the critical factor between success and failure. Without a reliable network infrastructure and enough bandwidth to scale based on constantly fluctuating transmission needs, your ability to provide access to cloud-based data and applications can be severely hampered. Reliable connectivity is the critical support system for sustainability. This session will ensure your cloud users have reliable real-time access to the services they need.

Presented by:



Patrick Barnard (Moderator)
Group Managing Editor
TMC
Eugene Laykhtman
CEO
Vocal IP Networx
David Rusin
Founder, President & CEO
American Fiber Systems, Inc.

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Maximize Global Connectivity with Skype for Business
(SP-11)

Thursday - 01/21/10,  4:00-4:45pm

With a growing install base of 500 million, Skype has revolutionized the way that individuals communicate globally with a successful approach to making video and voice communication through the internet easy and affordable. The same transformative experience that Skype enabled for the individual consumer is now available for SIP enabled businesses through Skype’s program “Skype for SIP”. With one world number businesses can maximize corporate stakeholder relationships, increase productivity and lower communications costs. Join Grandstream Networks, Digium and Skype as they discuss how Skype will change the way that businesses communicate and how enterprises can begin the migration to Skype savings.

Presented by:

Matt Jordan
Business Development Manager, Skype for Business
Skype
Erik Linask (Moderator)
Group Editorial Director
TMC
Ed English
Chief Product Officer
APX Labs
W. Khris Kendrick
Sr. Director, Business Development
Grandstream Networks

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Multimedia Phones - The 4th Screen?
(SP-12)

Friday - 01/22/10,  8:30-9:15am

Media phone evolution is just beginning. Over time, media phones will be integrated with next-generation network services that employ user profiles, presence-enabled applications, unified messaging and potentially integrated fixed/mobile services. Beyond that, the media phone can support integrated network and Web services. Cable operators, mobile operators, and over-the-top Internet application providers are all expected to link media phones with new broadband-based services. This panel will discuss the evolution of the multimedia phone, including its market relevance, use cases and benefits, business models for deployment, and projections for mass adoption.

Presented by:

Matt Jordan
Business Development Manager, Skype for Business
Skype
Erik Linask (Moderator)
Group Editorial Director
TMC
Mike Storella
COO
snom Technologies
W. Khris Kendrick
Sr. Director, Business Development
Grandstream Networks

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SIP Trunking - Issues, Opportunities, and Solutions
(SP-13)

Friday - 01/22/10,  9:30-10:15am

SIP trunking has received a tremendous amount of publicity with the emphasis primarily on its ability to reduce costs and is rapidly being adopted by companies throughout the world in an effort to reduce traditional telecommunications operating costs. In some cases, the savings can be as high as 50 to 70 percent. This should be seen as of tremendous value to organizations struggling to control costs and enhance profitability. Moving to SIP trunking, however, means moving away from traditional telecommunications infrastructure. This session will evaluate SIP trunking solutions from a cost benefit perspective, while considering quality of service and the impact on communications infrastructures and the IT staff that manage them.

Presented by:

Charlie Lomand
Director of Channel Sales
Airespring
David Byrd (Moderator)
Founder, Chief Creative Officer
Raven Guru Marketing
Joel Maloff (Moderator)
Principal Consultant
Maloff NetResults
Steven Johnson
President
Ingate Systems

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Addressing the Safety Glitch in the 911 System
(SP-14)

Friday - 01/22/10,  10:30-11:15am

The Federal government has mandated that E911 services be available for every VoIP deployment. But, with E911 legislation pending or in place in nearly half of the states, and the new federal legislation introduced this year, waiting for a complete transition from TDM to VoIP to occur before implementing a solution is not a viable option. In fact, many organizations seeking VoIP solutions have subsequently discovering their legacy TDM systems also are in need of E911. In addition, in multi-tenant buildings, merely identifying the building address is not sufficient for the emergency system to work effectively. This session will address how E911 services can best adapt to the current telecom environment to address E911 requirements while providing a flexible solution for today’s hybrid communications environments.

Presented by:

Tom Keating (Moderator)
VP of TMC/CTO/Executive Technology Editor
TMC
Kevin Breault
VP Business Development
Dash Carrier Services
SPEAKER TBA -

Genband
Eldon Mast
Senior Manager
Intrado

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