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Dates and Times

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Moves/Adds/Changes (MAC), Installation, and Pre-Sales
(T-01)

Monday - 02/02/09,  9:00am

Pre Sales
Installation Best Practices
Installation Lab
MAC / HUD Overview
MAC Lab
Case Studies
Advanced Call Menus


Presented by:

Tyler Meritt

Fonality
Gerry Gilmore

Fonality
Corey Brundage
VP of Product & Marketing
Fonality

Check Other Sessions
Register Now


Carriers, Networking, Echo
(T-02)

Tuesday - 02/03/09,  9:00am

PRI, PSTN, and VoIP
Networking Fundamentals for VoIP, UDP vs. TCP Networking Troubleshooting
Call Traces Lab
Phone Troubleshooting
Grepping for Channels Lab
Hardware Troubleshooting


Presented by:

Corey Brundage
VP of Product & Marketing
Fonality
Tyler Meritt

Fonality
Gerry Gilmore

Fonality

Check Other Sessions
Register Now


Integration, Case Studies, Troubleshooting
(T-03)

Wednesday - 02/04/09,  9:00am

Backup Servers Lab
Cards Page Lab
Click-to-Call Lab
Fixing Broken Phones Lab
Recorded Calls Lab
Perl Teaser!


Presented by:

Tyler Meritt

Fonality
Gerry Gilmore

Fonality
Corey Brundage
VP of Product & Marketing
Fonality

Check Other Sessions
Register Now


Class Summary/Wrap-up, Presentation of Certificates
Executive Roundtable (optional, ends at 5:00pm)
(T-04)

Wednesday - 02/04/09,  3:15-5:00pm

Class Summary/Wrap-up, Presentation of Certificates
Executive Roundtable (optional, ends at 5:00pm)


Presented by:

Tyler Meritt

Fonality
Gerry Gilmore

Fonality

Check Other Sessions
Register Now

 
 

IP Communications News:

RFaxis Collaborates with Silicon Labs to Support Internet of Things and Smart Home Market Initiatives
7/28/2015 5:51:28 AM
Frost & Sullivan Steers Buyers of Contact Centre Services toward Best-fit Options
7/28/2015 4:59:30 AM
NTT Communications Offers World's 1st Speech-recognition API for Multiple Browsers at No Charge
7/28/2015 2:51:27 AM
AudioCodes Reports Second Quarter 2015 Results
7/28/2015 2:27:47 AM
NetFortris Receives 2015 CUSTOMER Contact Center Technology Award
7/27/2015 3:18:58 PM
Global M2M Platform Market 2015-2019 - Adoption of M2M Cloud-based Platform among MNO
7/27/2015 12:09:32 PM
Calysto Communications Emerges as the #1 Agency for the M2M/IoT Industry
7/27/2015 9:50:55 AM
IMS Core, Voice Application Server and Session Border Controller Revenues to Top $5 Billion by 2019, According to Dell'Oro Group Forecast
7/27/2015 9:01:31 AM
Support.com Receives TMC Labs' Contact Center Technology Award for Improving Customer Experience with Nexus®
7/27/2015 7:50:33 AM
Skyworks Exceeds Q3 FY15 Revenue and EPS Guidance
7/23/2015 4:51:22 PM
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