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Making the Business Case: Drivers for Enterprise VoIP
(E-01)

Tuesday - 02/03/09,  8:30-9:15am

VoIP service is predicted to grow by double-digits through the end of this decade, supported by increasing ubiquity of broadband access and the proliferation of core IP-based next-generation networks. The technology has made this service feasible, however making the case for implementation comes down to a variety of questions from financial to emotional - for example: what is the ROI, to who will manage the service, to can I migrate at my pace? This presentation will examine the drivers that go into making the decision to move from a legacy-based system to a VoIP solution, as well as look at how full lifecycle management is important to organizations, and how they can benefit from a best practices approach that includes pre-deployment planning, monitoring, and continuous optimization.

Presented by:

Debra Swann
Vice-President, Voice Services
Global Crossing
Russ Elsner
APM Technology Director
OPNET Technologies, Inc.

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QoS: Don't Try VoIP Without It
(E-02)

Tuesday - 02/03/09,  1:00-1:45pm

As enterprises increasingly consider VoIP it becomes apparent that among the considerations they need to be aware of is preparing their network to carry converged voice and data traffic. This session will address why and how enterprise network planners should do a network assessment. Subjects covered will include: common misconceptions about voice quality; types of problems that lurk in the network; the practical steps involved in performing a preliminary network assessment before VoIP is installed; how to perform a post-installation assessment; how to verify that VoIP is working effectively over the data network; the value of the network assessment — and risks of not doing it; and more

Presented by:

Jonathan Zarkower
Director of Product Marketing
Acme Packet
Jeffrey Szczepanski
Founder, VP & CTO
Allworx

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UC in a more than UC World: Avoid Problems as you Leverage Your Existing Network
(E-03)

Tuesday - 02/03/09,  2:00-2:45pm

Companies continue to embrace new technologies that offer them greater staff productivity, faster responsiveness to problems and opportunities, and lower operating costs. Unified Communications (UC) is one such technology. By making it easier than ever for employees to quickly communicate with anyone any time via voice, email, chat, or video – while sharing documents and files as well – UC can provide significant competitive advantages and help boost bottom-line business performance.

However, to gain the full potential business benefits offered by UC, businesses need to avoid the technical problems associated with deployment and minimize disruption to the business. In particular, they need an effective means to integrate Unified Communications to the larger, more than UC world.

This presentation outlines the opportunities and challenges companies face as they implement Unified Communications as part of their overall computing-and-communications environments. It explains the challenges that can be faced integrating UC into an existing communications network and how to maximize the potential gains provided by UC, while leveraging the telephony network infrastructure.

Presented by:

Peter Nelson
Director of Business Development
Quintum Technologies

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Telecom Expense Management
(E-04)

Tuesday - 02/03/09,  3:00-3:45pm

In some of today’s largest enterprises and government agencies—where annual networking costs easily top tens of millions of dollars — wireless and wireline telecom assets are often underutilized, overcharged, and ineffectively tracked. Executives are under pressure now, more than ever before, to reduce operating costs. According to Gartner, an average of 7% to 12% of telecom expenses are billed in error so it is no wonder CIOs and network professionals are looking for ways to gain visibility into, and control over, this area. This session will focus on educating the audience on the basics of telecom expense management (TEM) and how companies can leverage TEM strategies and tips to find savings. The discussion will define TEM and offer tips on how to better manage an organization’s voice, data, and wireless expenses that the audience can take back and implement right away.

Presented by:

John Shea
Chief Marketing Officer
Rivermine
Tony Mazzullo
President and CEO
Veramark Technologies, Inc

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The Future of the IP -PBX
(E-05)

Tuesday - 02/03/09,  4:00-4:45pm

The continued evolution of unified communications through solutions such as Microsoft’s Office Communication Server is challenging the current role of the IP-PBX. Combined with announcements of disappointing financial results and reductions in staff by several IP-PBX vendors, many enterprises are now re-evaluating (but not necessarily immediately changing) their long-term telephony strategy. The stand-alone IP-PBX is under attack and its future is less certain than ever before given the new competition from software-titans IBM and Microsoft. In this session, the speaker will discuss the evolving role of the IP-PBX and the pros, cons, and unknowns for the market players targeting enterprise telephony.

Presented by:

Mark Cortner
Senior Analyst
The Burton Group

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