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Dates and Times

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Enabling SIP SIMPLE Presence for Call Centers and beyond
(DA2-06)

Tuesday - 02/03/09,  8:30-9:15am

* Enabling Instant Messaging and Presence using SIP SIMPLE

* Rich presence concepts explained

* Increase efficiency at the work place with IM and Presence

* Expand real-time communication possibilities between enterprises

* Integration possibilities of OpenSIPS/OpenXCAP presence server with Asterisk

Presented by:

Andrian Georgescu
Founder and CEO
AG Projects

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Halt! Who goes there? Website identity management and authentication using Asterisk
(DA2-07)

Tuesday - 02/03/09,  1:00-1:45pm

Fraud is a problem. It can be either a small annoyance or a huge issue. You can place simple, inexpensive calls to your customers for real-time identity verification. We will discuss using Asterisk to solve common problems and demonstrate solutions to replace CAPTCHA in registrations and multi-factor login authentication.

Presented by:

Clinton James
CIO
CallOne.com

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Virtualizing Asterisk
(DA2-08)

Tuesday - 02/03/09,  2:00-2:45pm

Asterisk is considered a highly intensive I/O application, usually not associated with VM based environments. The presentation will explore the various possibilities of utilizing Asterisk within a VM based environment, how it can be utilized and also various tests that had been conducted with popular Asterisk Open Source packages and an implementation of a high-speed dialer framework - capable of operating in a VM environment.

Presented by:

Nir Simionovich
CEO
Humbug Labs / Greenfield Technologies Ltd

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Multi-Site Open Source Call Center Deployment: A European Case Study
(DA2-09)

Tuesday - 02/03/09,  3:00-3:45pm

This presentation will go over the development, assembly and management of a multi-site call center system for an Italian company that handles call center operations for clients in many different industries, from utilities to sales and customer service. The presentation will go over in detail the hardware, network topology and software used in this project as well as the obstacles that had to be overcome before the system went live.

Presented by:

Matt Florell
President
ViciDial Group

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Reduce Costs and Gain a Competitive Advantage with Open Source Based Call Centers
(DA2-10)

Tuesday - 02/03/09,  4:00-4:45pm

Attendees to this session will enjoy a lively discussion about leveraging Open Source in the contact center environment. If you are looking to deploy an open source solution in your contact center, you probably have questions. How will this help me save money? What’s the ROI? What are the differences between systems? Can I deploy open source and still grow my business? Is open source a viable solution for the contact center?

Come to this panel discussion, led by seasoned open source and telecom industry veterans and get the answers you seek to the questions that you have.

Presented by:

Annette Miller
Worldwide Cloud Development Executive - Global Business Partners
IBM
Craig McCue
Worldwide Director of Sales
OrecX
Matthew Nickasch
IP Communications Consultant and Analyst
James Castillo
Chief Information Security Officer
Data Privacy International Inc

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IP Communications News:

Nuevo informe de la GSMA destaca la oportunidad que brinda la Mensajería como Plataforma
2/27/2017 12:32:01 PM
Faststream Technologies to Spread its Wings on IoT and EV Charging Solutions
2/27/2017 11:35:28 AM
Black Duck Announces 2016 Open Source Rookies of the Year
2/27/2017 9:32:36 AM
Netronome Agilio SmartNIC Platform Delivers High Operational Efficiency on Industry's Widest Range of NFV Infrastructure Solutions
2/27/2017 9:32:19 AM
Netronome Collaborates with Mirantis to Deliver Advanced Hardware Accelerated SDN Solutions, Enabling Fast, Flexible Telco and Enterprise Cloud NFV-based Infrastructures
2/27/2017 9:32:14 AM
Netronome Agilio SmartNICs with Nuage Networks from Nokia Virtualized Services Platform (VSP) Demonstrate 5X Performance Boost for NFV Infrastructures
2/27/2017 9:32:13 AM
Netcracker Showcases Virtualization and Digital Innovation at #MWC17
2/27/2017 9:31:55 AM
CellMining Analytics Drive Better Mobile Experience on Highways
2/27/2017 9:01:21 AM
Lanner Electronics Inc. Extends Carrier-Grade NFV Ecosystem Partnership by Joining Forces with NEC and Netcracker
2/27/2017 8:30:33 AM
PoLTE and ACS Partner to Deliver LTE-Based Precise Location Data to Commercial and Industrial IoT Markets
2/27/2017 6:31:50 AM
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