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ITEXPO East 2008 - Presentations

Missed a Conference Session at
ITEXPO East or Call Center 2.0?

Download the conference session presentations:
Click on any session title to download that presentation
(NOTE: If not listed - please check back soon)
Questions? Please call (203) 852-6800

Keynote Presentations:
ITEXPO East Keynote Presentations


Session Presentations:
ITEXPO East Session Presentations -
Wednesday, January 23, 2008
ITEXPO East Session Presentations - Thursday, January 24, 2008

ITEXPO East Session Presentations - Friday, January 25, 2008
Call Center 2.0 Session Presentations


ITEXPO Keynote Presentations
Back To Top / Keynotes / Wednesday / Thursday / Friday
Call Center 2.0 - Sessions

DAY ID# SESSION SPEAKER TITLE COMPANY
WED 1/23 K-01 KEYNOTE David Byrd VP Marketing and Product Management Broadvox
WED 1/23 K-02 KEYNOTE Huw Rees  VP Sales and Marketing 8x8 Inc
WED 1/23 K-03 KEYNOTE Les Goldman Senior Product Manager for Managed IP Telephony Services Verizon Business
THU 1/24 K-04 KEYNOTE Tony Rybczynski  Director, Strategic Enterprise Technologies Nortel Networks
THU 1/24 K-05 KEYNOTE Sharone Ben-Levi VP of Marketing for Enterprise Enhanced Services AudioCodes
THU 1/24 K-06 KEYNOTE Simon Gwatkin Vice-President of Strategic Marketing Mitel


ITEXPO Session Presentations
Wednesday, January 23, 2008
Back To Top / Keynotes / Wednesday / Thursday / Friday
Call Center 2.0 - Sessions

DAY ID# SESSION SPEAKER TITLE COMPANY
WED 1/23 E-01 Prepare Your Network for Quality Voice Jay McCall (MODERATOR) VoIP and Wireless Editor Business Solutions magazine
WED 1/23 E-01 Prepare Your Network for Quality Voice Christian Gilby  Director, Strategic Alliances Meru Networks
WED 1/23 E-01 Prepare Your Network for Quality Voice Jeffrey Szczepanski CTO  ALLWORX
WED 1/23 E-01 Prepare Your Network for Quality Voice Chris Nabinger Chief Technology Officer MASERGY
WED 1/23 E-02 SOA: Special Double Session David H. Yedwab (MODERATOR) Partner Market Strategy and Analytics Partners
WED 1/23 E-02 SOA: Special Double Session Greg Pisano Director, Market Development  BlueNote Networks
WED 1/23 E-02 SOA: Special Double Session Roger Toennis Sr. Director of Product Marketing Redshift Networks
WED 1/23 E-02 SOA: Special Double Session      
WED 1/23 E-02 SOA: Special Double Session Kevin Nethercott Founder, President and COO LignUp 
WED 1/23 E-03 A Look at Hosted VoIP Jon Arnold (MODERATOR) Principal J Arnold & Associates
WED 1/23 E-03 A Look at Hosted VoIP Russ Warner VP of Global Sales Alianza 
WED 1/23 E-03 A Look at Hosted VoIP Nathan Franzmeier  Vice President, Emerging Network Solutions Group Stratus Technologies
WED 1/23 E-03 A Look at Hosted VoIP Frank Grillo Executive Vice President, Enterprise Services Cypress Communications
WED 1/23 E-04 Security Challenges in the Enterprise Mark Ricca (MODERATOR) Partner IntelliCom Analytics
WED 1/23 E-04 Security Challenges in the Enterprise Franchesca Walker director of Enterprise Solutions Foundry Networks
WED 1/23 E-04 Security Challenges in the Enterprise Krishna Kurapati Founder and CTO  Sipera Systems
WED 1/23 E-04 Security Challenges in the Enterprise Shrikant Latkar Sr. Manager Solutions Marketing Juniper Networks
WED 1/23 E-05 Trends in Enterprise VoIP David H. Yedwab (MODERATOR) Partner Market Strategy and Analytics Partners
WED 1/23 E-05 Trends in Enterprise VoIP Mike Leo Director, Convergence Marketing 3Com
WED 1/23 E-05 Trends in Enterprise VoIP Keith Ward Chief Technology Officer Product Support Solutions
WED 1/23 E-05 Trends in Enterprise VoIP Steven Johnson President Ingate Systems
WED 1/23 E-06 Optimizing Skype for the Business Environment  Michael Johnson  National Channel Manager VoSKY 
WED 1/23 EI-01 Making the Business Case for VoIP Nora Freedman (MODERATOR) Senior Analyst, Enterprise Networks IDC
WED 1/23 EI-01 Making the Business Case for VoIP George Daddis  CEO Allworx
WED 1/23 EI-01 Making the Business Case for VoIP Steven Johnson President Ingate Systems     
WED 1/23 EI-01 Making the Business Case for VoIP Chuck Rutledge VP of Marketing Quintum
WED 1/23 EI-02 The Open Source IP PBX : Niche Product or Disruptive Technology? Doug Vilim VP Sales and Marketing Sangoma
WED 1/23 EI-02 The Open Source IP PBX : Niche Product or Disruptive Technology? Kerry Garrison Sr. Product Manager for Trixbox Fonality
WED 1/23 EI-03 The Current State of Open Source Scott Hilton Vice President, Product Management – Enterprise 3Com
WED 1/23 EI-03 The Current State of Open Source Bill Miller Vice President of Product Management & Marketing  Digium
WED 1/23 EI-04 Trends in Consumer VoIP Rebecca Swensen (MODERATOR) Research Analyst, VoIP Services IDC
WED 1/23 EI-04 Trends in Consumer VoIP Kevin Edwards Product Innovator, SOHO VoIP Embarq
WED 1/23 EI-04 Trends in Consumer VoIP Nick Branstator GM of VoodooLabs  VoodooVox
WED 1/23 EI-04 Trends in Consumer VoIP Dave Immethun  Sr. Director of Sales 8x8, Inc.
WED 1/23 EI-05 Regulation Update William B. Wilhelm Counsel Bingham McCutchen LLP
WED 1/23 EI-05 Regulation Update Mark J. O’Connor Member Lampert & O’Connor, P.C.
WED 1/23 EI-06 Future Trends in IP Communications Matt Clark (MODERATOR) Principal, Valuation Services Deloitte Financial Advisory Services LLP
WED 1/23 EI-06 Future Trends in IP Communications Casey King CTO LifeSize
WED 1/23 EI-06 Future Trends in IP Communications Frank Paterno  Vice President of Marketing Intelliverse
WED 1/23 EI-06 Future Trends in IP Communications Ian Colville Product Manager Aculab
WED 1/23 EI-07 Communications Lifecycle Management — Raising the Bar on Telecom Expense Management   Al Subbloie CEO Tangoe
WED 1/23 RD-00 Bring the Islands of the Caribbean and the Countries of CALA closer together- a presentation highlighting new trends and technologies in IP telephony Jose Pardo Channel Manager Allworx
WED 1/23 RD-01 How to Make Money Selling VoIP Rich Tehrani (MODERATOR) President TMC
WED 1/23 RD-01 How to Make Money Selling VoIP Robert Messer President & CEO ABP Technology, Inc.
WED 1/23 RD-01 How to Make Money Selling VoIP Joe Adams  Vice President and Chief Technology Evangelist Interactive Intelligence
WED 1/23 RD-01 How to Make Money Selling VoIP Don Gant VP Business Development & Channel Marketing Iwatsu Voice Networks
WED 1/23 RD-01 How to Make Money Selling VoIP John McDonald VP of Sales & Marketing Phone Fusion
WED 1/23 RD-01 How to Make Money Selling VoIP Nick Branica CEO Ipitomy
WED 1/23 RD-02 Partner Success Case Studies Jeff Foster Channel Sales Manager Interactive Intelligence
WED 1/23 RD-03 Convergence, VoIP, UM, Unified Communications……. What’s Next? Joe Adams  Vice President and Chief Technology Evangelist Interactive Intelligence
WED 1/23 RD-04 AXIOM Selling Sciences Program (AXIOM SSP) Bob Nicols    AXIOM Sales Force Development    
WED 1/23 RD-05 Best Business Practices for Resellers Max Schroeder (MODERATOR) Senior VP FaxCore, Inc.
WED 1/23 RD-05 Best Business Practices for Resellers Jeanne Leckie Managing Director The Leckie Group, Inc.
WED 1/23 RD-05 Best Business Practices for Resellers Bob Nicols    AXIOM Sales Force Development    
WED 1/23 SP-01 Network Management Richard Grigonis (Moderator) Executive Editor TMC
WED 1/23 SP-01 Network Management Michael Devlin Director Product Management VPIsystems
WED 1/23 SP-01 Network Management Frank Green Product Manager ADTRAN Inc.
WED 1/23 SP-01 Network Management Shekhar Gupta  Product Development  EMBARQ
WED 1/23 SP-02 QoS Richard Grigonis (Moderator) Executive Editor TMC
WED 1/23 SP-02 QoS Jeff Hicks Software Architect NetQoS, Inc.
WED 1/23 SP-02 QoS Peter Charland  Senior Manager of Product Marketing, EMC Smarts EMC Corporation
WED 1/23 SP-02 QoS David Messina Vice President of Marketing Xangati
WED 1/23 SP-03 Intelligent Interconnects in the VoIP Peering Environment  Jon Arnold (MODERATOR) Principal J Arnold & Associates
WED 1/23 SP-03 Intelligent Interconnects in the VoIP Peering Environment  John Longo Vice President of Marketing NexTone 
WED 1/23 SP-03 Intelligent Interconnects in the VoIP Peering Environment  Alan R. Bugos Vice President - Advanced Technology and Engineering iBasis, Inc. 
WED 1/23 SP-03 Intelligent Interconnects in the VoIP Peering Environment  Hugh Goldstein VP of Marketing Xconnect
WED 1/23 SP-04 Triple/Quad Play Double Session Russell Shaw  (MODERATOR) IP Telephony Blogger ZDNet
WED 1/23 SP-04 Triple/Quad Play Double Session Matt Lukens Vice President and General Manager, Americas  Comverse Converged IP Communications
WED 1/23 SP-04 Triple/Quad Play Double Session Steve Borelli VP of Marketing & Busniess Development Integra 5
WED 1/23 SP-04 Triple/Quad Play Double Session Ravi Medikonda Director of Service Provider Marketing, Wireline Segment Juniper Networks
WED 1/23 SP-04 Triple/Quad Play Double Session Ali Kafel Vice President, Telecommunications Stratus Technologies
WED 1/23 SP-05 Exploring Communications Enabled Business Practices Gary Kim (MODERATOR) Editor-in-Chief IP Business
WED 1/23 SP-05 Exploring Communications Enabled Business Practices Mitchell Orlowsky Executive Vice President, Unified Communications Send Word Now (SWN) Communications, Inc.
WED 1/23 SP-05 Exploring Communications Enabled Business Practices Robert Welbourn Senior Product Manager  Covergence
WED 1/23 SP-05 Exploring Communications Enabled Business Practices Kay Kretschmer  Director, BCM SAP Business Communications Management 
WED 1/23 SP-06 TBA      
WED 1/23 ST-01 Introduction to SIP Trunking Richard Shockey (Moderator) Director of Strategic Technologies NeuStar and ENUM IETF WorkingGroup
WED 1/23 ST-01 Introduction to SIP Trunking Anne Columbe   Avaya
WED 1/23 ST-01 Introduction to SIP Trunking Mark Enstrom Director BroadSoft
WED 1/23 ST-01 Introduction to SIP Trunking Olle Westerberg CEO Ingate
WED 1/23 ST-01 Introduction to SIP Trunking Martin Ruddle   ShoreTel
WED 1/23 ST-02 SIP Trunking - The Service Provider Perspective Mark Enstrom (Moderator) Director BroadSoft
WED 1/23 ST-02 SIP Trunking - The Service Provider Perspective Joel Maloff   BandTel
WED 1/23 ST-02 SIP Trunking - The Service Provider Perspective Sean Rivers   Bandwidth.com
WED 1/23 ST-02 SIP Trunking - The Service Provider Perspective Eric Eckman Director of Business Development Broadvox
WED 1/23 ST-02 SIP Trunking - The Service Provider Perspective Greg Rothman Director, SIPconnect Development Cbeyond
WED 1/23 ST-03 SIP Trunking - The Enterprise Infrastructure Richard Shockey (Moderator) Director of Strategic Technologies NeuStar and ENUM IETF WorkingGroup
WED 1/23 ST-03 SIP Trunking - The Enterprise Infrastructure Janne Magnusson Director Operations Ingate
WED 1/23 ST-03 SIP Trunking - The Enterprise Infrastructure Roger Magoon System Engineering Objectworld
WED 1/23 ST-03 SIP Trunking - The Enterprise Infrastructure Martin Ruddle   ShoreTel
WED 1/23 ST-03 SIP Trunking - The Enterprise Infrastructure Anne Columbe   Avaya
WED 1/23 U-01 Introduction: SIP as the Foundation Michael Trank   Apex Voice
WED 1/23 U-02 Signaling: SIP, SS7 & Integrating your Network with the Legacy Infrastructure James Rafferty   Dialogic
WED 1/23 U-03 Media: Voice and Video in your SIP Environment Jay Shekhawat    Dialogic
WED 1/23 U-04 Transitioning to IMS via your SIP Based Network Mike Chapman   Dialogic
WED 1/23 U-05 Case Study Mukesh Sundaram    Transara
WED 1/23 U-06 SIP Trunking Greg Rothman Director, SIPconnect Development Cbeyond
WED 1/23 U-07 TMC University Exam N/A N/A N/A
WED 1/23 U2-01 Introduction and Overview Thomas B. Cross CEO TECHtionary.com 
WED 1/23 U2-02 OCS-PBX Interoperability Thomas B. Cross CEO TECHtionary.com 
WED 1/23 U2-03 OCS Servers Thomas B. Cross CEO TECHtionary.com 
WED 1/23 U2-04 Call Flow Scenarios Thomas B. Cross CEO TECHtionary.com 
WED 1/23 U2-05 Configuration & Planning Thomas B. Cross CEO TECHtionary.com 
WED 1/23 U2-06 TMC University Exam N/A N/A N/A


ITEXPO Session Presentations
Thursday, January 24, 2008
Back To Top / Keynotes / Wednesday / Thursday / Friday
Call Center 2.0 - Sessions

DAY ID# SESSION SPEAKER TITLE COMPANY
THU 1/24 SIP-01 The State of SIP Will Stofega (MODERATOR) Research Manager IDC
THU 1/24 SIP-01 The State of SIP Dwight Irving Applications Manager Dialogic Corporation
THU 1/24 SIP-01 The State of SIP David A. Bryan CEO SIPeerior Technologies, Inc.
THU 1/24 SIP-01 The State of SIP Gurol Akman  CTO Telenity Inc.
THU 1/24 SIP-02 SIP Trunking for the SMB Manuel Vexler (MODERATOR) VP Interoperability and Plugfest IMS Forum
THU 1/24 SIP-02 SIP Trunking for the SMB Mark Bresler Vice President of Channel Sales  Broadvox LLC
THU 1/24 SIP-02 SIP Trunking for the SMB Greg Rothman Director, SIPconnect Development Cbeyond
THU 1/24 SIP-02 SIP Trunking for the SMB Alan Percy Director of Business Development Audiocodes
THU 1/24 SIP-03 Building Applications
with SIP: Conferencing/
Collaboration Solutions
 
Alan Percy Director of Business Development Audiocodes
THU 1/24 SIP-03 Building Applications
with SIP: Conferencing/
Collaboration Solutions 
Ken Osowski  VP of Product Development and Marketing Pactolus Communications Software
THU 1/24 SIP-04 SIP-ify the E-mail Base Jon Doyle VP of Business Development CommuniGate Systems
THU 1/24 SIP-05 Understanding SIP Security Marc Robins (MODERATOR) Chief Evangelism Officer RCG
THU 1/24 SIP-05 Understanding SIP Security Shashi Kanth VP, Product Management & Technical Sales Audiocodes
THU 1/24 SIP-05 Understanding SIP Security Eric Winsborrow Chief Marketing Officer Sipera Systems
THU 1/24 SIP-05 Understanding SIP Security Jon Young Vice President of Software Engineering Inter-Tel
THU 1/24 SP-07 Securing Today's Networks Tom Keating (MODERATOR) VP of TMC/CTO/Executive Technology Editor TMC
THU 1/24 SP-07 Securing Today's Networks Aaron Sipper Director, Product Marketing NextPoint Networks
THU 1/24 SP-07 Securing Today's Networks James Tiller  President Integrated Customer Solutions 
THU 1/24 SP-07 Securing Today's Networks Shekhar Gupta  Product Development  EMBARQ
THU 1/24 SP-08 UMA, IMS and the Case for Femtocells Tom Keating (MODERATOR) VP of TMC/CTO/Executive Technology Editor TMC
THU 1/24 SP-08 UMA, IMS and the Case for Femtocells      
THU 1/24 SP-08 UMA, IMS and the Case for Femtocells Ali Kafel Vice President, Telecommunications Stratus Technologies
THU 1/24 SP-08 UMA, IMS and the Case for Femtocells Aaron Sipper Director, Product Marketing NextPoint Networks
THU 1/24 SP-09 Value-Added Services are the Key Matt Clark (MODERATOR) Principal, Valuation Services Deloitte Financial Advisory Services LLP
THU 1/24 SP-09 Value-Added Services are the Key Patrick Fitzgerald Vice President of Marketing AppTrigger
THU 1/24 SP-09 Value-Added Services are the Key Matt Lukens Vice President and General Manager, Americas  Comverse Converged IP Communications
THU 1/24 SP-09 Value-Added Services are the Key Nitin Patel VP Strategic Marketing Telenity Inc.
THU 1/24 SP-10 Service Provider Industry Round Table Gary Kim (MODERATOR) Editor-in-Chief IP Business
THU 1/24 SP-10 Service Provider Industry Round Table Gary Coben Director, Hosted Consumer VoIP  deltathree Inc.
THU 1/24 SP-10 Service Provider Industry Round Table Justin McLain  CEO Endeavor Telecom 
THU 1/24 SP-10 Service Provider Industry Round Table Richard Koch CEO RNK Communications 
THU 1/24 SP-10 Service Provider Industry Round Table Micah Singer Chief Executive Officer VoIP Logic
THU 1/24 SP-10 Service Provider Industry Round Table Mark Barber VP and General Manager, Telecommunications Providers TARGUSinfo
THU 1/24 ST-04 Myth 1: VoIP is Not Secure Richard Shockey (Moderator) Director of Strategic Technologies NeuStar and ENUM IETF WorkingGroup
THU 1/24 ST-04 Myth 1: VoIP is Not Secure Janne Magnusson   Ingate
THU 1/24 ST-04 Myth 1: VoIP is Not Secure Dan York   VOIPSA
THU 1/24 ST-05 Myth 2: Enterprise VoIP is Difficult to Deploy Richard Shockey (Moderator) Director of Strategic Technologies NeuStar and ENUM IETF WorkingGroup
THU 1/24 ST-05 Myth 2: Enterprise VoIP is Difficult to Deploy Sean Rivers   Bandwidth.com
THU 1/24 ST-05 Myth 2: Enterprise VoIP is Difficult to Deploy Martin Steinmann Vice President of Product Management Bluesocket
THU 1/24 ST-05 Myth 2: Enterprise VoIP is Difficult to Deploy Janne Magnusson Director Operations Ingate
THU 1/24 ST-05 Myth 2: Enterprise VoIP is Difficult to Deploy Roger Magoon System Engineering Objectworld
THU 1/24 STS-06 Myth 3: SIP Trunking is a Dead End Richard Shockey (Moderator) Director of Strategic Technologies NeuStar and ENUM IETF WorkingGroup
THU 1/24 STS-06 Myth 3: SIP Trunking is a Dead End Anne Columbe   Avaya
THU 1/24 STS-06 Myth 3: SIP Trunking is a Dead End Mark Enstrom Director BroadSoft
THU 1/24 STS-06 Myth 3: SIP Trunking is a Dead End Steve Johnson President Ingate
THU 1/24 STS-06 Myth 3: SIP Trunking is a Dead End Roger Magoon System Engineering Objectworld
THU 1/24 UC-01 Intro to Unified Communications Erik Linask (Moderator) Associate Editor TMC
THU 1/24 UC-01 Intro to Unified Communications Richard Whitehead CTO Clarus Systems, Inc.
THU 1/24 UC-01 Intro to Unified Communications Robert Welbourn Senior Product Manager  Covergence
THU 1/24 UC-01 Intro to Unified Communications Don Gant VP Business Development & Channel Marketing Iwatsu Voice Networks
THU 1/24 UC-02 Enterprise Communications Market Review Frank Stinson  Principal  IntelliCom Analytics 
THU 1/24 UC-03 Unified Communications Strategies Nora Freedman (MODERATOR) Senior Analyst, Enterprise Networks IDC
THU 1/24 UC-03 Unified Communications Strategies David L. Condra CEO Dalcon
THU 1/24 UC-03 Unified Communications Strategies Eyal Inbar General Manager Active Voice
THU 1/24 UC-03 Unified Communications Strategies James Messer Director of Technical Marketing   Network General  
THU 1/24 UC-04 UC & Collaboration Mark Ricca (MODERATOR) Partner IntelliCom Analytics
THU 1/24 UC-04 UC & Collaboration George Daddis  CEO Allworx
THU 1/24 UC-04 UC & Collaboration Casey King CTO LifeSize
THU 1/24 UC-04 UC & Collaboration Becky Davis   Siemens Communications, Inc.
THU 1/24 UC-05 Future Trends in UC Akshay Sharma (MODERATOR) Research Director - Carrier Network Infrastructure, Converged Infrastructure Gartner
THU 1/24 UC-05 Future Trends in UC Pete Russo Director, US Convergence Programs BT Americas
THU 1/24 UC-05 Future Trends in UC Ravi Kodavarti Product Management Director Texas Instruments
THU 1/24 UC-05 Future Trends in UC Jim Greenway Vice President of Marketing and Products U4EA Techologies
THU 1/24 VP-01 Call Centers - What and where are they?
Hunter Newby
Chief Strategy Officer telx
THU 1/24 VP-01 Call Centers - What and where are they? Shrihari Pandit President & CEO Stealth Communications
THU 1/24 VP-02 Technology Architectures of Call Centers 
Hunter Newby
Chief Strategy Officer telx
THU 1/24 VP-02 Technology Architectures of Call Centers  Shrihari Pandit President & CEO Stealth Communications
THU 1/24 VP-03 The Call Center Utility & Peering Grid
Hunter Newby
Chief Strategy Officer telx
THU 1/24 VP-03 The Call Center Utility & Peering Grid Shrihari Pandit President & CEO Stealth Communications


ITEXPO Session Presentations
Friday, January 25, 2008
Back To Top / Keynotes / Monday / Tuesday / Wednesday
Call Center 2.0 - Sessions

DAY ID# SESSION SPEAKER TITLE COMPANY
FRI 1/25 IPTV-01 IPTV Best Practices Juan Vela Director of
Product and
Strategic Markets 
Occam Networks 
FRI 1/25 IPTV-02 IPTV
Profitability
With Targeted
Advertising
Charles Bahr  Technical Staff
- Bell Laboratories
Alcatel-Lucent
FRI 1/25 IPTV-02 IPTV
Profitability
With Targeted
Advertising
Ravi Medikonda Director of
Service Provider
Marketing,
Wireline Segment
Juniper Networks
FRI 1/25 IPTV-03 The State
of IPTV
Jon Arnold (MODERATOR) Principal J Arnold & Associates
FRI 1/25 IPTV-03 The State
of IPTV
Taran Singh  IXIA Video and
Triple Play Product
Line Manager
IXIA
FRI 1/25 IPTV-03 The State
of IPTV
Neal Page President & CEO Inlet Technologies
FRI 1/25 IPTV-03 The State
of IPTV
Karen R. Campagna Senior Manager,
Field Marketing
Programs
Cisco Systems
FRI 1/25 IPTV-03 The State
of IPTV
Huw Price-Stephens Director of
Marketing &
Strategic
Business
Development
Amino Communications Ltd
FRI 1/25 IPTV-03 The State
of IPTV
Kaynam
Hedayat
VP, Product Management,
& CTO
Brix Networks
FRI 1/25 IPTV-03 The State
of IPTV
Ralph Daniels  Director of
Triple Play
Business
Development
Spirent Communications
FRI 1/25 SMB-01 Navigating the
Technology
Wave: An SMB
Tutorial
Walter Kenrich Vice President,
Product
Management
Vertical Communications
FRI 1/25 SMB-01 Navigating the
Technology
Wave: An SMB
Tutorial
Michael Howard President TelNet of Virginia
FRI 1/25 SMB-01 Navigating the
Technology
Wave: An SMB
Tutorial
Ray Shifflett Director of Information Technology KTA Group, Inc.
FRI 1/25 SMB-02 Addressing
the IT Needs
of SMB
Through
Managed
Services
George Daddis  CEO Alllworx
FRI 1/25 SMB-03 Selecting VoIP
for the SMB
Tom Keating (MODERATOR) VP of TMC
/CTO/Executive
Technology
Editor
TMC
FRI 1/25 SMB-03 Selecting VoIP
for the SMB
W. Khris Kendrick Sr. Director Business Development Grandstream Networks
FRI 1/25 SMB-03 Selecting VoIP
for the SMB
Jason P. Talley Founder & CEO Nuvio Corp.
FRI 1/25 SMB-03 Selecting VoIP
for the SMB
Thuy Ha  Director of
Product
Management
Qwest Communications 
FRI 1/25 SMB-04 Technology is Converging and
So Should Your Suppliers
Mark Scott President The Utility Company™
FRI 1/25 STS-07 Ingate’s SIP Trunking Workshop: SIPconnect Compliance Workshop     Objectworld
FRI 1/25 WM-01 Enterprise FMC Roundtable Michael
Stanford (MODERATOR)
Consultant Michael Stanford LLC
FRI 1/25 WM-01 Enterprise FMC Roundtable Peter Thornycroft Product
Marketing
Manager
Aruba Networks
FRI 1/25 WM-01 Enterprise FMC Roundtable Martin Steinmann Vice President
of Product
Management
Bluesocket
FRI 1/25 WM-01 Enterprise FMC Roundtable Vish Raju Vice President
of Product Line
Management
FirstHand Technologies
FRI 1/25 WM-01 Enterprise FMC Roundtable Theron Dodson RIM Director
of Ascendent
Systems
Ascendent Systems
FRI 1/25 WM-01 Enterprise FMC Roundtable Vivek Khuller President
and CEO
DiVitas Networks
FRI 1/25 WM-01 Enterprise FMC Roundtable Allan Johnson Vice President of Business Development, Wireless Group HelloSoft Inc.
FRI 1/25 WM-02 Trends in
Mobility
Richard Grigonis (Moderator) Executive Editor TMC
FRI 1/25 WM-02 Trends in
Mobility
Eric Winsborrow Chief Marketing Officer Sipera Systems
FRI 1/25 WM-02 Trends in
Mobility
Alan Percy Director of Business Development Audiocodes
FRI 1/25 WM-02 Trends in
Mobility
Jason Lavine    Golden State Communications
FRI 1/25 WM-03 Making the
Business
Case for WiFi
Telephony
Richard Grigonis (Moderator) Executive Editor TMC
FRI 1/25 WM-03 Making the
Business
Case for WiFi
Telephony
Martin Steinmann Vice President of Product Management Bluesocket
FRI 1/25 WM-03 Making the
Business
Case for WiFi
Telephony
Geri Mitchell-Brown  Director, Technical Business Development Polycom, Inc.
FRI 1/25 WM-03 Making the
Business
Case for WiFi
Telephony
Karen Hong Director, Consumer Product Marketing 8x8 Inc.


Call Center 2.0 Session Presentations
Back To Top / Keynotes / Wednesday / Thursday / Friday
Call Center 2.0 - Sessions

DAY ID# SESSION SPEAKER TITLE COMPANY
THU 1/24 CC-01 Leveraging IP in the Contact Center Marshall Lager (MODERATOR) Editor CRM Magazine
THU 1/24 CC-01 Leveraging IP in the Contact Center Srinivas Mantripragada Chief Security Architect  RedShift Networks
THU 1/24 CC-01 Leveraging IP in the Contact Center Brian Spraetz Senior Solutions Consultant NICE Systems
THU 1/24 CC-01 Leveraging IP in the Contact Center Rachel Wentink Director of Product Management Interactive Intelligence
THU 1/24 CC-02 Leveraging SOA & Web Services to Build the Modern Contact Center Greg Galitzine (MODERATOR) Editorial Director of TMC's IP Communications Brand TMC
THU 1/24 CC-02 Leveraging SOA & Web Services to Build the Modern Contact Center Mark Ericson Director of Technology & Product Strategy  BlueNote Networks
THU 1/24 CC-02 Leveraging SOA & Web Services to Build the Modern Contact Center Francis Carden CEO OpenSpan
THU 1/24 CC-02 Leveraging SOA & Web Services to Build the Modern Contact Center Mark W. Stallings Manager of Professional Services VoiceObjects
THU 1/24 CC-03 SMB Contact Centers Go Mainstream Walter Kenrich Vice President, Product Management Vertical Communications
THU 1/24 CC-03 SMB Contact Centers Go Mainstream Rich Alexander President The Alexander Group
THU 1/24 CC-04 IP Contact Center State of the Market: A RoundTable Discussion Michael Khalilian (MODERATOR) President & CEO IMS Forum
THU 1/24 CC-04 IP Contact Center State of the Market: A RoundTable Discussion Tim Passios Director of Product Solutions Interactive Intelligence
THU 1/24 CC-04 IP Contact Center State of the Market: A RoundTable Discussion Paul King  President & COO Aperio CI
THU 1/24 CC-04 IP Contact Center State of the Market: A RoundTable Discussion Kevin L. Childs President  UCN
THU 1/24 CC-04 IP Contact Center State of the Market: A RoundTable Discussion Ali Giacomin  Product Director  Qwest Communications 
THU 1/24 CC-04 IP Contact Center State of the Market: A RoundTable Discussion Frank Shaffer Head of Global Inbound Services BT Global Services
FRI 1/25 CC-05 Take Advantage of Open Source for Success in the Contact Center MODERATOR    
FRI 1/25 CC-05 Take Advantage of Open Source for Success in the Contact Center      
FRI 1/25 CC-05 Take Advantage of Open Source for Success in the Contact Center      
FRI 1/25 CC-05 Take Advantage of Open Source for Success in the Contact Center      
FRI 1/25 CC-06 Improving Performance By Using  Advanced Speech Technologies Russell Shaw  (MODERATOR) IP Telephony Blogger ZDNet
FRI 1/25 CC-06 Improving Performance By Using  Advanced Speech Technologies      
FRI 1/25 CC-06 Improving Performance By Using  Advanced Speech Technologies Tim Moynihan Vice President, Global Marketing and Sales Support Envox Worldwide
FRI 1/25 CC-06 Improving Performance By Using  Advanced Speech Technologies M. Mobeen Khan COO Metaphor Solutions, Inc.
FRI 1/25 CC-07 Unified Communications in the Contact Center Erik Linask (Moderator) Associate Editor TMC
FRI 1/25 CC-07 Unified Communications in the Contact Center Tim Moynihan Vice President, Global Marketing and Sales Support Envox Worldwide
FRI 1/25 CC-07 Unified Communications in the Contact Center Brad Herrington Senior Product Marketing Manager – Contact Center Interactive Intelligence
FRI 1/25 CC-07 Unified Communications in the Contact Center Tom Chang Senior Director of Sales Engineering  CosmoCom
FRI 1/25 CC-08 DIY: A Look at Customer Self Service Erik Linask (Moderator) Associate Editor TMC
FRI 1/25 CC-08 DIY: A Look at Customer Self Service Marcus Graham CEO GM Voices, Inc.
FRI 1/25 CC-08 DIY: A Look at Customer Self Service Ken Rehor Chair, Conformance Committee VoiceXML Forum
FRI 1/25 CC-08 DIY: A Look at Customer Self Service Steve Bederman CEO  Touchstar
Back To Top / Keynotes / Wednesday / Thursday / Friday
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VoIP Conference - Platinum Sponsor
VoIP Conference - Diamond Sponsors
VoIP Conference - Platinum Sponsor
VoIP Conference - Platinum Sponsor

VoIP Conference - Platinum Sponsor

VoIP Conference - Platinum Sponsor
VoIP Conference - Platinum Sponsor
VoIP Conference - Platinum Sponsor
VoIP Conference - Platinum Sponsor
VoIP Conference - Platinum Sponsor
VoIP Conference - Platinum Sponsor
VoIP Conference - Platinum Sponsor
VoIP Conference - Platinum Sponsor
VoIP Conference - Platinum Sponsor
VoIP Conference - Platinum Sponsor
VoIP Conference - Gold Sponsor
VoIP Conference - Gold Sponsor
VoIP Conference - Gold Sponsor
VoIP Conference - Gold Sponsor
VoIP Conference - Gold Sponsor
VoIP Conference - Gold Sponsor

VoIP Conference - Gold Sponsor
VoIP Conference - Gold Sponsor
VoIP Conference - Gold Sponsor
VoIP Conference - Gold Sponsor
VoIP Conference - Gold Sponsor
VoIP Conference - Gold Sponsor

VoIP Conference - Gold Sponsor

VoIP Conference - Gold SponsorVoIP Conference - Gold Sponsor
VoIP Conference - Gold Sponsor
VoIP Conference - Gold Sponsor

VoIP Conference - Gold Sponsor

VoIP Conference - Gold Sponsor
VoIP Conference - Gold Sponsor