"http://www.w3.org/TR/html4/loose.dtd"> IP Communications Conference-Internet Telephony Conference & Expo - Conferences
 
 
Register Now!
Conference Sessions
In Progress Today!


Home
Dates & Times
Register
Hotel & Travel


Conferences
Speaker List
TMC University:
    SIP
    Microsoft OCS
trixbox Training
Free Workshops:
    SIP Trunking
    Reseller Solutions
    Voice Peering
Why Attend?
Keynotes
Exhibitor List
Open Source Pavilion
Networking
Product Showcase
Giveaways
Show Blog
Show News
Event Sponsors
Photos & Videos
Testimonials


 

 

Conferences

 

Complete Brochure
(pdf - 1.98MB)

Dates and Times

Hotel and Travel

Register Now

Agenda At-a-Glance
(pdf - 164KB)

Guarantee

Keynote Speakers

Resource Center




Call Centers - What and where are they?
(VP-01)

Thursday - 01/24/08,  1:15-2:00pm

Nature of Call Center Market

- How many call centers in the USA/North America?
- What are the major call center applications (credit card, airlines, etc)
- How many people employed?
- What they do? Inbound? Outbound?
- Average call volumes
- DID/DOD Volumes, Cost - How active is a person? stats, ratio, % of utilization

Presented by:

Hunter Newby
Contributing Editor & Columnist
IP Business & Internet Telephony Magazine
Shrihari Pandit
President & CEO
Stealth Comunications

Check Other Sessions
Register Now


Technology Architectures of Call Centers
(VP-02)

Thursday - 01/24/08,  2:15-3:00pm

Current Implementation

- The current local loop/TDM PBX environment
- High cost per minute
- Rigid loop contacts
- Provisioning times
- MTTR issues
- Lack of DR plan / capability

New Implementation Model

- The Physical Layer
- How Carrier Hotels assist in Disaster Recovery Events
- The Transport Layer
- Connectivity - blood supply of call centers
- Reduction of circuit costs
- The Application Layer
- Why move to Open Source/VoIP and Peering?
- Features, Functionalilty, security
- Stengths, Weaknesses

Presented by:

Hunter Newby
Contributing Editor & Columnist
IP Business & Internet Telephony Magazine
Shrihari Pandit
President & CEO
Stealth Comunications

Check Other Sessions
Register Now


The Call Center Utility & Peering Grid
(VP-03)

Wednesday - 01/23/08,  3:15-4:00pm

People are Processors

- Under-utilized processing power
- Common standard interface (GUI) and data registry
- The Network that makes it happen
- Specifics on instrastructure and architecture
- Peering aspect
- Peering with Call Centers (Call Center Grids)

Presented by:

Hunter Newby
Contributing Editor & Columnist
IP Business & Internet Telephony Magazine
Shrihari Pandit
President & CEO
Stealth Comunications

Check Other Sessions
Register Now

 
 

IP Communications News:

Fueling Telecom's Future in the Commonwealth: Verizon Invested More than $1 Billion in Pennsylvania's Wireline, Wireless Infrastructure in 2014
4/24/2015 12:17:16 PM
Making a Difference in 'The First State': Verizon Invested More Than $53 Million in Delaware's Wireline Telecom Infrastructure in 2014
4/24/2015 12:16:46 PM
USA Technologies Deems the 2015 NAMA OneShow in Las Vegas a Resounding Success
4/24/2015 12:10:52 PM
ATEK Access Technologies and Basin Concrete, Inc. to Present at Williston Basin Petroleum Conference
4/24/2015 10:10:47 AM
Research and Markets: Colocation Services in Russia and the CIS Region 2015
4/24/2015 9:41:11 AM
LSR Announces New Design Center Location in Minnesota
4/24/2015 9:12:36 AM
Research and Markets: Cisco's Global Cloud Strategy
4/24/2015 9:10:53 AM
ShoreTel Introduces Mobility App for Apple Watch
4/24/2015 8:58:27 AM
Research and Markets: Global Operation Business Process as a Service (BPAAS) Market By Process, by Deployment - Trends & Forecast to 2020
4/24/2015 8:41:00 AM
Digi International Reports Second Fiscal Quarter 2015 Results
4/23/2015 4:41:11 PM
Register Now Exhibit Now Contact Us


 
VoIP Conference - Platinum Sponsor

VoIP Conference - Diamond Sponsors

VoIP Conference - Platinum Sponsor
VoIP Conference - Platinum Sponsor
VoIP Conference - Platinum Sponsor

VoIP Conference - Platinum Sponsor

VoIP Conference - Platinum Sponsor
VoIP Conference - Platinum Sponsor
VoIP Conference - Platinum Sponsor
VoIP Conference - Platinum Sponsor
VoIP Conference - Platinum Sponsor
VoIP Conference - Platinum Sponsor
VoIP Conference - Platinum Sponsor
VoIP Conference - Platinum Sponsor
VoIP Conference - Platinum Sponsor
VoIP Conference - Platinum Sponsor
VoIP Conference - Platinum Sponsor
VoIP Conference - Gold Sponsor
VoIP Conference - Gold Sponsor
VoIP Conference - Gold Sponsor
VoIP Conference - Gold Sponsor
VoIP Conference - Gold Sponsor
VoIP Conference - Gold Sponsor
VoIP Conference - Gold Sponsor
VoIP Conference - Gold Sponsor
VoIP Conference - Gold Sponsor
VoIP Conference - Gold Sponsor
VoIP Conference - Gold Sponsor
VoIP Conference - Gold Sponsor
VoIP Conference - Gold Sponsor
VoIP Conference - Gold Sponsor
VoIP Conference - Gold Sponsor
VoIP Conference - Gold Sponsor