"http://www.w3.org/TR/html4/loose.dtd"> IP Communications Conference-Internet Telephony Conference & Expo - Conferences
 
 
Register Now!
Conference Sessions
In Progress Today!


Home
Dates & Times
Register
Hotel & Travel


Conferences
Speaker List
TMC University:
    SIP
    Microsoft OCS
trixbox Training
Free Workshops:
    SIP Trunking
    Reseller Solutions
    Voice Peering
Why Attend?
Keynotes
Exhibitor List
Open Source Pavilion
Networking
Product Showcase
Giveaways
Show Blog
Show News
Event Sponsors
Photos & Videos
Testimonials


 

 

Conferences

 

Complete Brochure
(pdf - 1.98MB)

Dates and Times

Hotel and Travel

Register Now

Agenda At-a-Glance
(pdf - 164KB)

Guarantee

Keynote Speakers

Resource Center




Call Centers - What and where are they?
(VP-01)

Thursday - 01/24/08,  1:15-2:00pm

Nature of Call Center Market

- How many call centers in the USA/North America?
- What are the major call center applications (credit card, airlines, etc)
- How many people employed?
- What they do? Inbound? Outbound?
- Average call volumes
- DID/DOD Volumes, Cost - How active is a person? stats, ratio, % of utilization

Presented by:

Hunter Newby
Contributing Editor & Columnist
IP Business & Internet Telephony Magazine
Shrihari Pandit
President & CEO
Stealth Comunications

Check Other Sessions
Register Now


Technology Architectures of Call Centers
(VP-02)

Thursday - 01/24/08,  2:15-3:00pm

Current Implementation

- The current local loop/TDM PBX environment
- High cost per minute
- Rigid loop contacts
- Provisioning times
- MTTR issues
- Lack of DR plan / capability

New Implementation Model

- The Physical Layer
- How Carrier Hotels assist in Disaster Recovery Events
- The Transport Layer
- Connectivity - blood supply of call centers
- Reduction of circuit costs
- The Application Layer
- Why move to Open Source/VoIP and Peering?
- Features, Functionalilty, security
- Stengths, Weaknesses

Presented by:

Hunter Newby
Contributing Editor & Columnist
IP Business & Internet Telephony Magazine
Shrihari Pandit
President & CEO
Stealth Comunications

Check Other Sessions
Register Now


The Call Center Utility & Peering Grid
(VP-03)

Wednesday - 01/23/08,  3:15-4:00pm

People are Processors

- Under-utilized processing power
- Common standard interface (GUI) and data registry
- The Network that makes it happen
- Specifics on instrastructure and architecture
- Peering aspect
- Peering with Call Centers (Call Center Grids)

Presented by:

Hunter Newby
Contributing Editor & Columnist
IP Business & Internet Telephony Magazine
Shrihari Pandit
President & CEO
Stealth Comunications

Check Other Sessions
Register Now

 
 

IP Communications News:

GENBAND Demonstrates Powerful Unified Communications, Platform-as-a-Service and MSO Carrier Wi-Fi Capabilities at SCTE Cable-Tec Expo
9/18/2014 8:37:46 AM
CounterPath Announces Availability of Stretto Platform and its Commercial Service Launch by Major US Operator
9/18/2014 8:08:01 AM
Research and Markets: Broadband Internet Market in India 2014
9/18/2014 6:07:38 AM
Broadband Internet Market in India 2014
9/18/2014 4:30:48 AM
Introducing the All-New Fire HD-The Most Powerful Tablet Under $100
9/17/2014 9:37:39 PM
TMC Announces 2014 Channel Program Excellence Award Results
9/17/2014 9:36:52 AM
CounterPath Announces Availability of Stretto Platform(TM) and its Commercial Service Launch by Major US Operator
9/17/2014 8:29:02 AM
BigMarker Advances the First Full-Featured No-Download Web Conferencing Platform, Scaling to 100 Attendees With 9-Way Video Conferencing
9/17/2014 7:59:30 AM
TIM Brasil delivers great network performance at global football event; Nokia Networks provides mass event features to handle mega event, successfully manages 1TB in data traffic and approximately 21,000 hours of voice calls
9/17/2014 7:02:21 AM
CounterPath Reports First Quarter Fiscal 2015 Financial Results
9/17/2014 6:39:00 AM
Register Now Exhibit Now Contact Us


 
VoIP Conference - Platinum Sponsor

VoIP Conference - Diamond Sponsors

VoIP Conference - Platinum Sponsor
VoIP Conference - Platinum Sponsor
VoIP Conference - Platinum Sponsor

VoIP Conference - Platinum Sponsor

VoIP Conference - Platinum Sponsor
VoIP Conference - Platinum Sponsor
VoIP Conference - Platinum Sponsor
VoIP Conference - Platinum Sponsor
VoIP Conference - Platinum Sponsor
VoIP Conference - Platinum Sponsor
VoIP Conference - Platinum Sponsor
VoIP Conference - Platinum Sponsor
VoIP Conference - Platinum Sponsor
VoIP Conference - Platinum Sponsor
VoIP Conference - Platinum Sponsor
VoIP Conference - Gold Sponsor
VoIP Conference - Gold Sponsor
VoIP Conference - Gold Sponsor
VoIP Conference - Gold Sponsor
VoIP Conference - Gold Sponsor
VoIP Conference - Gold Sponsor
VoIP Conference - Gold Sponsor
VoIP Conference - Gold Sponsor
VoIP Conference - Gold Sponsor
VoIP Conference - Gold Sponsor
VoIP Conference - Gold Sponsor
VoIP Conference - Gold Sponsor
VoIP Conference - Gold Sponsor
VoIP Conference - Gold Sponsor
VoIP Conference - Gold Sponsor
VoIP Conference - Gold Sponsor