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Introduction and Overview
(U2-01)

Wednesday - 01/23/08,  9:00am

OCS also provides an Enterprise Voice solution to specify voice policies for users and to facilitate collaboration among users. However, before the deployment of Enterprise Voice, comprehensive planning is required based on the number of users, the type of media gateways, the Enterprise Voice infrastructure, and Exchange Server 2007 Unified Messaging. This session is an introduction and overview of OCS and key concepts.

- OCS “Office Game Plan” – What is this all about

OCS business communications scenarios:

1 - Instant messaging
2 - On-premise Web conferencing
3 - On-premise audio/video conferencing
4 - Telephony

Presented by:

Nick Crown
Director of Products
UnboundID

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OCS-PBX Interoperability
(U2-02)

Wednesday - 01/23/08,  10:00am

This session explores and explains SIP-Session Initiation Protocol and how SIP is used to provide internet telephony functions in an OCS enterprise telephony solution. This session will explain:

- SIP and versions of SIP used in OCS
- SIP-to-PBX interoperability
- SIP-to-IP-PBX interoperability
- OCS and IP-PSTN gateway integration
- Remote office telephony integration

In the SIP-to-PBX interoperability environment, OCS can connect the PBX and PSTN network by using PSTN-controlled interfaces. In addition, customers can access the integrated telephony solution by using various clients such as Office Communicator 2007, Office Mobile Communicator 2007, Office Web Communicator, Microsoft SIP endpoints, and third-party SIP endpoints.

Presented by:

Nick Crown
Director of Products
UnboundID

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OCS Servers
(U2-03)

Wednesday - 01/23/08,  11:00am

In this session, we will explore the various types of servers used in an OCS environment which include:

Mediation Server - For outbound calls to a PSTN user, the Mediation Server provides translation of conference protocols to the IP-PSTN gateway. SIP, for example, is an application-layer control (signaling) protocol for creating, modifying and terminating sessions with one or more participants. These sessions include Internet multimedia conferences, Internet telephone calls and multimedia distribution. Attendees in a SIP session can communicate via multicast or via a mesh of unicast connections, or any combination of these.

Front End Server - translates the dialed number into canonical format, applies dialing authorization, and selects the appropriate IP-PSTN gateway to route calls. Prior to any security procedures the SIP message MUST be converted into MIME. In this instance canonical may refer to MIME-Multipart Internet Mail Extension format. MIME is a standard that allows the embedding of arbitrary documents and other binary data of known types (images, sound, video, and others) into e-mail handled by Internet electronic mail interchange protocols.

Active Directory - is a critical element of OCS design considerations, networking considerations, client installation considerations, and security considerations. Active Directory design considerations relate to schema, forest, and domain preparation, whereas networking considerations relate to bandwidth and load balancing. In addition, various methods of client distribution, installation, and deployment need planning. In addition, security requirements of your organization, administrators can implement external and apply Active Directory credentials, configure group policies, configure firewall policies, and/or implement Microsoft Antigen.

Presented by:

Nick Crown
Director of Products
UnboundID

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Call Flow Scenarios
(U2-04)

Wednesday - 01/23/08,  12:30pm

The following call flow scenarios are supported by OCS:

- Telephony users can connect to other telephony users by using OCS
- Internal telephony users can also communicate with PSTN and PBX users
- Outgoing calls
- Incoming calls

Presented by:

Nick Crown
Director of Products
UnboundID

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Configuration & Planning
(U2-05)

Wednesday - 01/23/08,  1:30pm

This session is designed to provide the student with an overview of key requirements for planning and implementing OCS. Active Directory is a critical element of OCS design considerations, networking considerations, client installation considerations, and security considerations. Active Directory design considerations relate to schema, forest, and domain preparation, whereas networking considerations relate to bandwidth and load balancing. In addition, various methods of client distribution, installation, and deployment need planning. Security requirements of your organization, administrators can implement external and apply Active Directory credentials, configure group policies, configure firewall policies, and/or implement Microsoft Antigen. OCS has a comprehensive set of management reports to manage and monitor your enterprise telephony solution, you can use various administrative tools such as MMC-Microsoft Management Console and CDR-Call Detail Reports. In this session, we will explore the following topics:

- Bandwidth Analysis
- Load Balancing
- DNAT-SNAT-Destination/Source Network Address Translation
- Client Software and Installation Considerations
- Security Policy and Management
- Active Directory Credentials
- Encryption - Group Security Policies
- Web Server Certificates
- Firewall Policies
- Administrative Tools Snap-in
- Microsoft Management Console (MMC) - Call Detail Records
- Phone Usage Records

This class will also provide (as time permits) additional details on:
- Active Directory and Forests
- Server Security
- STUN-TURN- Simple Traversal of User datagram protocol through Network

Presented by:

Nick Crown
Director of Products
UnboundID

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TMC University Exam
(U2-06)

Wednesday - 01/23/08,  2:30pm

At the conclusion of the program, you will sit for an exam covering the course topics. Those who receive a passing grade on the exam receive TMC University’s Certificate of Achievement, certifying that you have successfully completed the course and received a comprehensive education regarding Microsoft OCS.

Presented by:

Nick Crown
Director of Products
UnboundID

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