Track: Enterprise (E)
Prepare Your Network for Quality Voice
|Wednesday - 01/23/08, 9:00-9:45am|
As enterprises increasingly consider VoIP it becomes apparent that among the considerations they need to be aware of is preparing their network to carry converged voice and data traffic. The speakers will educate the audience on why and how to do a network assessment. Subjects covered will include:
* Common misconceptions about voice quality
* Types of problems that lurk in the network
* The practical steps involved in performing a preliminary network assessment before VoIP is installed
* How to perform a post-installation assessment
* How to verify that VoIP is working effectively over the data network
* The value of the network assessment — and risks of not doing it; and more.
Jay McCall (Moderator)
VoIP and Wireless Editor
Business Solutions magazine
Vice-President, Voice Services
Chief Technology Officer
SOA: Special Double Session
|Wednesday - 01/23/08, 10:00-11:45am|
Equipment manufacturers and enterprises are beginning to acknowledge that IP communications has much more far-reaching capabilities than just transporting voice and data communications. Integration with other fundamental business processes, such as accounting, human resources, manufacturing, shipping and inventory control are just a few examples of how customers can eventually tie together disparate business processes.
This special double session will examine the role of IP technology in SOA and Web service environments. The panelists will cover the significance of standards like SIP, and will also focus on the infrastructure requirements to bring together these processes, including network availability, security, disaster recovery, and scalability. The presenters will also discuss how Web developers can easily and rapidly create and deploy new communications-enabled applications without specialized telephony knowledge. It also examines how new levels of business agility can be achieved through a combination of unified communications and communications-enabled business processes while navigating a path towards SOA.
Director of Market Development
Vice President and General Manager, SBC Business Unit
Web Conferenceing Central
David H. Yedwab (Moderator)
Market Strategy & Analytics Partners
A Look at Hosted VoIP
|Wednesday - 01/23/08, 12:30-1:15pm|
Small and medium businesses have unique needs that aren’t currently being met through traditional communication solutions. Hosted VoIP is uniquely suited for small to medium sized enterprises. It provides them with a distinct advantage by allowing them to have big business capabilities while eliminating the high costs and stressful maintenance that normally go along with them.
For these enterprises, VoIP technology opens doors that have never been open before. Even when budget is a consideration, companies can enjoy a complete communications system with productivity and mobility features like never before. And with the increasing convergence of media and software applications, VoIP is rapidly becoming the essential foundation for a future-focused business. This session will give enterprise decision makers a better understanding of the basics, benefits, and efficiencies that can be gained through a Hosted VoIP solution.
Exec. VP of Implementation, Support & Marketing
VP of Global Sales
Jon Arnold (Moderator)
J Arnold & Associates
Security Challenges in the Enterprise
|Wednesday - 01/23/08, 1:30-2:15pm|
To protect business-sensitive communications from attack and misuse, enterprises need to understand the security risks associated with the deployment of any VoIP infrastructure. This presentation will review several vulnerabilities for various VoIP devices and how they can be exploited to cause denial of service, data theft and other malicious activities.
It is critical that enterprises understand the security risks associated with extending any VoIP infrastructure. With users less confined to headquarters, enterprise networks are becoming increasingly complex and more open, making it imperative to protect VoIP end-users, unified communications infrastructures, and enterprise data from catastrophic attacks, misuse, and abuse. These unique and real-time-sensitive vulnerabilities must be addressed by enterprises to offer maximum uptime, and, in certain industries, satisfy regulatory and compliance mandates intended to protect customer privacy and enterprise confidentiality.
This presentation will review these vulnerabilities in depth, and examine the complex challenges facing network administrators as they work to securely enable unified communications for the continued exchange of time-critical, business-sensitive information.
Manager – BlackBerry WebWorks
Research in Motion
Vice President Product Management
VP Product Management
Mark Ricca (Moderator)
Trends in Enterprise VoIP
|Wednesday - 01/23/08, 2:30-3:15pm|
Pure IP phone systems are no longer emerging; they are part of the foundation of today's enterprise communications infrastructure. The vast majority of enterprises are either migrating or considering the implementation of such systems and it is generally agreed that eventually all businesses will be using telephony systems based on a pure IP architecture. The real question then becomes, where do we go from here? What other possibilities does pure IP communications offer the enterprise?
The answer is complex, but what's clear is that IP telephony systems have the potential to be integrated across almost all enterprise applications, effectively making VoIP a horizontal feature across the enterprise. Not only will VoIP eventually integrate with business processes and applications of all kinds, but IP telephony systems could even find themselves delivering multimedia traffic beyond voice, as well as become embedded in advanced content creation, management and delivery systems across enterprise networks and beyond.
By using today's most advanced architectures as examples to postulate the potential such systems have for process integration and multi-media traffic delivery, this presentation will look into the crystal ball to provide a vision of the future for pure IP telephony systems and the critical roles they will play in Enterprise 2.0.
Director, Convergence Marketing
The Harding Group
Consulting Member of Technical Staff at Avaya
Adjunct Professor of Electrical and Systems Engineering at Washington University, St. Louis
David H. Yedwab (Moderator)
Market Strategy & Analytics Partners
Optimizing Skype for the Business Environment
|Wednesday - 01/23/08, 3:30-4:15pm|
Many businesses want to adopt a VoIP strategy to lower their telecommunications costs, but subscription-based VoIP services can be costly, and many companies are not ready to upgrade to IP PBXs. Skype, the world's largest free VoIP community, offers an appealing alternative but presents a variety of barriers to business use ranging from the lack of a central provisioning strategy to inability to route Skype calls through the office PBX. Now there is a simple strategy for connecting the PBX to the Skype network that makes it possible to connect multiple offices for free calling between company sites, deploy Skype trunking for low-cost long-distance calls anywhere in the world, enable free calls from remote users, and implement free website Click-to-Call for instant connectivity from company Web sites.
National Channel Manager