| Company | First Name | Last Name | Title | Session |
| Acme Packet | Jonathan | Zarkower | Director of Product Marketing | Session |
| Altitude Software | John | Kelly | Regional Sales Vice President | Session |
| Altman Vilandrie & Company (AV&Co.) | David | Waite | Director | Session |
| Altman Vilandrie & Company (AV&Co.) | David | Waite | Director | Session |
| Aspect Software | Henry | Danser | Western Area, Vice President | Session |
| AT&T | Gautham | Natarajan | Director, New Technology Development | Session |
| AT&T | Rupesh | Chokshi | Director, Product Marketing Management | Session |
| Avaya | Vickie | McGovern | Vice President, Global Customer Service Solutions & Marketing | Session |
| CallMiner, Inc. | Michelle | Craft | | Session |
| CosmoCom | Brian A. | Davidow | Manager, Sales Support | Session |
| CosmoCom | Dave | Zibelman | AVP of Channels | Session |
| Customer Interaction Solutions magazine | Brendan | Read (Moderator) | Senior Contributing Editor | Session |
| Datamonitor | Ian | Jacobs (Moderator) | Senior Customer Interaction Technologies Analyst | Session |
| Dimension Data Americas | Grant | Sainsbury | National Practice Director – Customer Interactive Solutions | Session |
| Dimension Data Americas | Grant | Sainsbury | National Practice Director – Customer Interactive Solutions | Session |
| eglue technologies | Moshe | Raccah | VP Alliances | Session |
| Empirix, Inc. | Phil | Odence | Vice President Contact Center Business Unit | Session |
| Enkata | Liz | Amaral | Director of Contact Center Product Marketing | Session |
| Evolv On-Demand | Max | Simkoff | Co-Founder & CEO | Session |
| Fonality | Corey | Brundage | VP of Product & Marketing | Session |
| Fonolo | Shai | Berger | CEO | Session |
| Fonolo | Shai | Berger | CEO | Session |
| Grandstream Networks | Khris | Kendrick | Senior Business Development Directory | Session |
| GyrusLogic, Inc. | Peter | Trompetter | VP Global Development | Session |
| IEX | Nathan | Stearns | Vice President of Business Solutions Group | Session |
| IMS Forum, NGN Forum | Michael | Khalilian (Moderator) | Chairman & President | Session |
| IntelePeer | Charles | Studt | VP of Product Management & Marketing | Session |
| IntelePeer | Charles | Studt | VP of Product Management & Marketing | Session |
| Interactive Intelligence | Joe | Staples | Senior Vice President, Worldwide Marketing | Session |
| Interactive Intelligence | Tim | Passios | Director, Product Marketing | Session |
| Interactive Intelligence | Tim | Passios | Director, Product Marketing | Session |
| IQ Services | Jim | Jenkins | President and CEO (Co-Founder) | Session |
| Jamcracker | Steve | Crawford | VP Marketing | Session |
| KnoahSoft, Inc. | Ralph | Barletta | President | Session |
| LanguageLine | Erica | Plastino | Director of Marketing | Session |
| Microsoft | Joseph | Hofstader | Architect | Session |
| Miercom | Robert | Smithers | CEO | Session |
| Miercom | Robert | Smithers | CEO | Session |
| NextNine | Nimrod | Reichenberg | VP Marketing | Session |
| NICE Systems | Brian | Spraetz | Senior Solutions Consultant | Session |
| NICE Systems | Brian | Spraetz | Senior Solutions Consultant | Session |
| Nortel Contact Center Solutions | Mark | Morell | Vice President | Session |
| Nortel Contact Center Solutions | Mark | Morell | Vice President | Session |
| Oaisys | Brian | Spencer | President | Session |
| OKS-Ameridial Worldwide
Donor Care Center, Inc. | Jim | Beuoy | Director, Quality Assurance, Compliance Officer | Session |
| OpenSpan | Francis | Carden | CEO & Founder | Session |
| SIP Print | Jonathan | Fuld | CTO | Session |
| SpinVox | Todd | Woodstra | Global VP Unified Communications and Emerging Markets | Session |
| Sterling Commerce | John | Konczal | Global Industry Executive, Communications and Media | Session |
| Teradata Corporation | Dr. David K. | Schrader | Director of Strategy and Marketing | Session |
| Transera Communications, Inc. | Ari | Klionsky | Vice President, Business Development | Session |
| UCN, Inc. | Rodolfo | Vidal | EVP and Chief Customer Officer | Session |
| Upstream Works | Rob | McDougall | President | Session |
| VoiceCurve | Shaun | Clark | Director of Strategic Planning | Session |
| VoSKY Technologies, Inc. | David | Tang | VP of Global Marketing | Session |
| Zeacom | Ernie | Wallerstein | President | Session |
