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Call Center 2.0 - Speaker List
CompanyFirst NameLast NameTitleSession
 JoeFleischerCall Center Industry Writer and Co-Author of the book The Complete Guide to Customer SupportSession
Acme PacketJonathanZarkowerDirector of Product MarketingSession
Altitude SoftwareJohnKellyRegional Sales Vice PresidentSession
Altman Vilandrie & Company (AV&Co.)DavidWaiteDirectorSession
Altman Vilandrie & Company (AV&Co.)DavidWaiteDirectorSession
Aspect SoftwareHenryDanserWestern Area, Vice PresidentSession
AvayaVickieMcGovernVice President, Global Customer Service Solutions & MarketingSession
CallMiner, Inc.MichelleCraft Session
Clear2thereCraigSteenPresident and CEOSession
CosmoComBrian A.DavidowManager, Sales SupportSession
CosmoComDaveZibelmanAVP of ChannelsSession
CruxialCIOPaulMcDougall (Moderator)Senior writerSession
Customer Interaction Solutions magazineBrendanRead (Moderator)Senior Contributing EditorSession
CX TechnologiesDavidTriceEVP, Customers & ProductsSession
DigiumMarkAmick Session
DigiumMarkAmick Session
Ditech NetworksJamieSiminoffCSOSession
Empirix, Inc.PhilOdenceVice President Contact Center Business UnitSession
Enghouse InteractiveJohnDe Los ReyesVice President of SalesSession
Fiber MountainM.H.RazaFounder and CEOSession
FitLinxxDougMcClureVice President, Product ManagementSession
FonalityCoreyBrundageVP of Product & MarketingSession
Grandstream NetworksKhrisKendrickSenior Business Development DirectorySession
Holiday ExtrasDanJenkinsSenior Web Developer and VoIP EngineerSession
IBMRickQualman Session
IMS Forum, NGN ForumMichaelKhalilian (Moderator)Chairman & PresidentSession
IntelePeerCharlesStudtVP of Product Management & MarketingSession
IntelePeerCharlesStudtVP of Product Management & MarketingSession
Interactive IntelligenceJoeStaplesChief Marketing OfficerSession
InterCallSaschaMehlhaseDirector of Product DevelopmentSession
JamcrackerSteveCrawfordVP MarketingSession
KnoahSoft, Inc.RalphBarlettaPresidentSession
LBA GroupChrisHorne (Moderator)CTOSession
MicrosoftJosephHofstaderArchitectSession
MiercomRobertSmithersCEOSession
MiercomRobertSmithersCEOSession
MozillaJean-Baptiste “JB”PiacentinoDirector of Browser CommunicationsSession
NICE SystemsBrianSpraetzSenior Solutions ConsultantSession
NICE SystemsBrianSpraetzSenior Solutions ConsultantSession
OaisysBrianSpencerPresidentSession
OKS-Ameridial Worldwide Donor Care Center, Inc.JimBeuoyDirector, Quality Assurance, Compliance OfficerSession
OpenSpanFrancisCardenCEO & FounderSession
Pillsbury LawBruce D.JacobsPartnerSession
ProjecToolsJerryMorganCEOSession
ProjecToolsJerryMorganCEOSession
SIP PrintJonathanFuldChief Technology OfficerSession
SpinVoxToddWoodstraGlobal VP Unified Communications and Emerging MarketsSession
Sterling CommerceJohnKonczalGlobal Industry Executive, Communications and MediaSession
The Ten Golden Rules of Online Marketing WorkbookJayBerkowitzAuthorSession
The Ten Golden Rules of Online Marketing WorkbookJayBerkowitzAuthorSession
TiggziDavidSchoenbach Session
UCN, Inc.RodolfoVidalEVP and Chief Customer OfficerSession
Unified Office Inc.RayPasqualeCEOSession
Unified Office Inc.RayPasqualeCEOSession
Verizon Enterprise SolutionsJeffNeikirkManager of Global Unified Communications and CollaborationSession
VoiceCurveShaunClarkDirector of Strategic PlanningSession
VoltDeltaSteveChirokasVice President of Business Unit and Partner MarketingSession
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