Company	First Name	Last Name	Title	Session
Acme Packet	Jim	Slaby	Director, Enterprise & Contact Center Solutions Marketing	Session
Altitude Software	John	Kelly	Regional Sales Vice President	Session
Aspect Software	Henry	Danser	Western Area, Vice President	Session
AT&T	Gautham	Natarajan	Director, New Technology Development	Session
AT&T	Rupesh	Chokshi	Director, Product Marketing Management	Session
Avaya	Vickie	McGovern	Vice President, Global Customer Service Solutions & Marketing	Session
CallMiner, Inc.	Jeff	Gallino	Chairman, Co-founder and CTO	Session
CosmoCom	Alan	Mitchell	VP – Mobile Solutions	Session
CosmoCom	Steve	Kowarsky	EVP	Session
CTI Group	Sid	Rao	Chief Technology Officer	Session
Datamonitor	Ian	Jacobs (Moderator)	Senior Customer Interaction Technologies Analyst	Session
Dimension Data Americas	Grant	Sainsbury	National Practice Director – Customer Interactive Solutions	Session
Dimension Data Americas	Grant	Sainsbury	National Practice Director – Customer Interactive Solutions	Session
eglue technologies	Moshe	Raccah	VP Alliances	Session
Empirix, Inc.	Phil	Odence	Vice President Contact Center Business Unit	Session
Enkata	Liz	Amaral	Director of Contact Center Product Marketing	Session
Evolv On-Demand	Max	Simkoff	Co-Founder & CEO	Session
Fonality	Corey	Brundage	Sr. Director of Product Management	Session
Fonolo	Shai	Berger	CEO	Session
Fonolo	Shai	Berger	CEO	Session
GyrusLogic, Inc.	Peter	Trompetter	VP Global Development	Session
IEX	Nathan	Stearns	Vice President of Business Solutions Group	Session
IMS Forum	Michael	Khalilian (Moderator)	President & CEO	Session
IntelePeer	Charles	Studt	VP of Product Management & Marketing	Session
IntelePeer	Charles	Studt	VP of Product Management & Marketing	Session
Interactive Intelligence	Joe	Staples	Senior Vice President, Worldwide Marketing	Session
Interactive Intelligence	Tim	Passios	Director, Product Marketing	Session
Interactive Intelligence	Tim	Passios	Director, Product Marketing	Session
IQ Services	Jim	Jenkins	President and CEO (Co-Founder)	Session
Jamcracker	Steve	Crawford	VP Marketing	Session
KnoahSoft, Inc.	Ralph	Barletta	President	Session
Microsoft	Joseph	Hofstader	Architect	Session
Miercom	Robert	Smithers	CEO	Session
Miercom	Robert	Smithers	CEO	Session
NextNine	Nimrod	Reichenberg	VP Marketing	Session
NICE Systems	Brian	Spraetz	Senior Solutions Consultant	Session
NICE Systems	Brian	Spraetz	Senior Solutions Consultant	Session
Noble Systems Corporation	Karl	Walder	VP Solutions	Session
Noble Systems Corporation	Karl	Walder	VP Solutions	Session
Nortel	Kenneth	Holl	Sr. Product Manager	Session
Nortel Contact Center Solutions	Mark	Morell	Vice President	Session
Nortel Contact Center Solutions	Mark	Morell	Vice President	Session
Oaisys	Brian	Spencer	President	Session
OKS-Ameridial Worldwide Donor Care Center, Inc.	Jim	Beuoy	Director, Quality Assurance, Compliance Officer	Session
OpenSpan	Francis	Carden	CEO	Session
SIP Print	Jonathan	Fuld	CTO	Session
SpinVox	Todd	Woodstra	Global VP Unified Communications and Emerging Markets	Session
Sterling Commerce	John	Konczal	Global Industry Executive, Communications and Media	Session
Teradata Corporation	Dr. David K.	Schrader	Director of Strategy and Marketing	Session
Transera	Sammie	Walker		Session
UCN, Inc.	Rodolfo	Vidal	EVP and Chief Customer Officer	Session
Upstream Works	Rob	McDougall	President	Session
VoiceCurve	Shaun	Clark	Director of Strategic Planning	Session
VoSKY Technologies, Inc.	David	Tang	VP of Global Marketing	Session
Zeacom	Ernie	Wallerstein	President	Session