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Tuesday 09/16/08

Wednesday 09/17/08

Thursday 09/18/08

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Call Center 2.0

TMC University: Next-Generation Call Center Management Certification

TMC University: SAAS Certification

SIP in the Contact Center Certification

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Track CC: Call Center 2.0

Track NCC: TMC University: Next-Generation Call Center Management Certification

Track SAAS: TMC University: SAAS Certification

Track SIP: SIP in the Contact Center Certification

Call Center 2.0 News:

Leading Industry Analyst Firm Recognises Dimension Data - Dimension Data Positioned in the Challengers Quadrant for Managed and Professional Network Services, Worldwide

9/5/2008 6:01:28 AM

Diamond Resorts International(R) Selects Contact Center Compliance

9/4/2008 8:01:28 PM

Contact Center Compliance Appoints Michael Kovatch as New CEO

9/4/2008 6:37:27 PM

/ CORRECTION - CourseAdvisor

9/4/2008 6:01:46 PM

Convergys Buys Intervoice For $335 Million

9/4/2008 5:39:26 PM

Vendormate Offers Vendor Management on Salesforce CRM

9/4/2008 3:12:28 PM

Contex Announces Tekgraf Corporation as Exclusive North American Distributor

9/4/2008 2:42:27 PM

CONVERGYS CORPORATION: Convergys Closes Acquisition of Intervoice, Enhancing its Leadership in Relationship Management

9/4/2008 12:14:57 PM

PIKA Technologies to Present Conference Sessions at INTERNET TELEPHONY Conference and EXPO West 2008

9/4/2008 10:53:53 AM

Caja Madrid Speech Analytics Wins The Banker Technology Award 2008

9/4/2008 10:46:28 AM

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