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    Call Center 2.0 News:

    XO Communications to Feature Network Enabled Cloud and Unified Communications at Gartner Symposium/ITxpo 2014
    10/1/2014 1:27:36 PM
    Plantronics Announces New High Performance Headsets and Digital Processors to Create Smarter Customer Service Centers
    10/1/2014 9:30:39 AM
    8x8 to Report Second Quarter Fiscal 2015 Earnings on October 22, 2014
    10/1/2014 9:07:25 AM
    InMoment: Voice a Critical Component in Voice of the Customer
    10/1/2014 8:37:53 AM
    Goel Named Chief Operating Officer at Spok
    10/1/2014 8:37:24 AM
    Vendasta Releases MAST 10X: New Marketing Automation and Sales Transformation Platform for Digital Agencies
    10/1/2014 7:57:00 AM
    New Research Shows Engagement and Conversion are Top Content Marketing Initiatives
    10/1/2014 6:37:06 AM
    Genesys survey shows top UK multi-channel retailers losing out from abandoned online shopping carts; Recent Genesys research shows that out of those surveyed, only 20% of UK online retailers followed up after goods were abandoned before check out
    10/1/2014 6:21:04 AM
    Oracle Applications Deliver on the Promise of Real-Time Enterprise by Leveraging Oracle Database In-Memory
    10/1/2014 4:27:06 AM
    ELEAD1ONE Teams with BDC Services Group
    9/30/2014 1:37:12 PM
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