| Company | First Name | Last Name | Title | Session |
| Angel.com | Mike | Zirngibl | President and CEO | Session |
| Aperio CI | William J. (Duffy) | Mich | Chairman & CEO | Session |
| Aspect Software | Thomas M. | Chamberlain | Director, Business Process Marketing | Session |
| Aspect Software | Thomas M. | Chamberlain | Director, Business Process Marketing | Session |
| Astute Solutions | Michael | Freshwater | Managing Consultant, Telephony Practice | Session |
| BlueNote Networks | Greg | Pisano | Director of Market Development | Session |
| CallMiner | Cliff | LaCoursiere | SVP of Business Development & Co-Founder | Session |
| Contactual, Inc. | Mansour | Salame | President and Chief Executive Officer | Session |
| Conversif | Mike | Ross | President | Session |
| CosmoCom | Brian A. | Davidow | Manager, Sales Support | Session |
| CosmoCom | Brian A. | Davidow | Manager, Sales Support | Session |
| CTI Group | Bill | Miller | COO | Session |
| Dialogic Corp. | Dwight | Irving, PhD | Applications Manager | Session |
| Genesys Telecommunications Laboratories | Gustavo | Garcia | Director, Business Development | Session |
| Gigaom | Surj | Patel | | Session |
| Global IP Solutions | Christina | Nigro | Product Marketing Manager | Session |
| Interactive Intelligence | Brad | Herrington | Senior Product Marketing Manager – Contact Center | Session |
| Interactive Intelligence | Rachel | Wentink | Director, Product Management | Session |
| Intervoice Inc. | Kevin | McPartlan | Vice President of Product Direction for Enterprise Products | Session |
| Keynote Systems, Inc. | Rajeev | Kutty | Product Manager | Session |
| Level 3 Communications | Michael | Remacle | Sr. Director Segment Management | Session |
| LiveOps, Inc. | Michael | Gardner | VP Engineering | Session |
| Maximizer Software Inc. | William | Anderson | Executive Vice President, Technology | Session |
| Mitel | Edward | Kus | Senior Product Manager - Customer Interaction Solutions | Session |
| NextNine Inc. | Sherry | Harmon | CEO | Session |
| NextNine Inc. | Sherry | Harmon | CEO | Session |
| NICE Systems | Brian | Spraetz | Senior Solutions Consultant | Session |
| Nortel | Paul | Lutz | Multimedia Applications - Product Marketing | Session |
| Nortel Contact Center Solutions | Mark | Morell | Vice President | Session |
| Nuance Communications | Lynda Kate | Smith | Vice president and general manager, Care Business Unit | Session |
| Paraxip Technologies | Serge | Forest | CEO | Session |
| Qwest | Robert L. | Jones | Vice President, Mass Markets Sales Support Operations | Session |
| Smoothstone | Russ | Maney | VP of Marketing | Session |
| SoundBite Communications | John | Keyes | Director of Product Management | Session |
| StarTek | Mike | Roy | VP of Client Development & Solutions | Session |
| SugarCRM | Tara | Spalding | Vice President Corporate Marketing | Session |
| Telrex | Bob | Cordes | VP Product Management | Session |
| The Utility Company | Mark | Scott | President and Founder | Session |
| TMC | Erik | Linask (Moderator) | Associate Editor | Session |
| TMC | Erik | Linask (Moderator) | Associate Editor | Session |
| TMC | Erik | Linask (Moderator) | Associate Editor | Session |
| TMC | Erik | Linask (Moderator) | Associate Editor | Session |
| TMC | Erik | Linask (Moderator) | Associate Editor | Session |
| TMC | Tom | Keating (Moderator) | VP of TMC/CTO/Executive Technology Editor | Session |
| TMC | Tom | Keating (Moderator) | VP of TMC/CTO/Executive Technology Editor | Session |
| Transera Communications, Inc. | Ari | Klionsky | Vice President, Business Development | Session |
| UCN | Tom | Milligan | VP of inContact Operations | Session |
| Unica Corporation | Jay | Henderson | Director - Segment Management | Session |
| Vicidial | Matt | Florell | President | Session |
| VoiceObjects | Mark W. | Stallings | Manager of Professional Services | Session |
| ZDNet | Russell | Shaw (Moderator) | IP Telephony Blogger | Session |
