When you think about all of the technological advances to hit the communications industry over
the past decade itï¿½s rather daunting, even for the most knowledgeable in the industry. Imagine
how imposing it is for your prospects, those who are using these tools to improve their
businesses, but are often overwhelmed by the many options.
Certainly one of the most practical uses for many of these communication advances is in call
centers, which can implement new technologies to improve productivity, enhance flexibility,
and ultimately increase profitability.
Most call center conferences, however, have nothing more than a mere mention of technology,
instead focusing on managerial and human resource topics that do not attract senior
management attendees - those attendees with the most buying power.
That is why large numbers of contact center leaders will be coming to
the only conference focusing on contact center technology ï¿½ Call
Center 2.0, which is being held January 23-25, 2008 at the Miami
Beach Convention Center. Call Center 2.0 is quickly becoming the
premier event where influential call center executives and senior
technical managers find call center technologies to buy.
Because we know you need to reach an audience of people who
actually make large-scale technology purchases for their call centers
ï¿½ and I mean the top leaders like CEOs, Presidents, CTOs, VPs, etc.
with the ultimate buying authority for their call centers ï¿½ we have
built an experience for them at Call Center 2.0 that justifies their
valuable time and investment.
No other event focuses on technological aspects of call centers like Call Center 2.0, and no other event will bring the
leaders of these companies together in one place.
TMC President and Conference Chairman