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Los Angeles 2004: Large Enterprise VoIP Deployment Workshop
Day 1 — Monday, October 4

12:00 - 1:00 pm
The Business Case for IP Telephony

Charlie Henderson, Director of Product Management, EADS Telecom
Many companies are considering the move to IP telephony, but still have questions about practicality, quality, cost savings, ease of implementation, and the fate of existing equipment. Come learn how large and small enterprises alike can enjoy the same level improved communications, increased productivity, and added value to business continuity planning. Additional points to be discussed are integration with existing products, fault tolerance, centralized network management and control, and remote management.

1:05 - 2:05 pm
Managing a Large Enterprise Network for QoS

Sid Nag, CEO Founder & President, Prominence Networks
Dan Leary, Vice President Product Management, Peribit

Discuss the fundamental challenges that affect network performance, the role of QoS tools in meeting those challenges, and a strategy for monitoring and continually enhancing network performance as traffic needs change. Learn how to implement a sound network management plan and use the proper tools to implement, manage, and maintain business-quality IP voice/video.

2:20 - 3:20 pm
Securing Your Network for Enterprise VoIP

Anja Allen, Director, Enterasys Networks, Christine Stuart
Debashish "Ron" Nag, IP Phone Product Manager, Texas Instruments

Delivering voice services over packet networks presents real security challenges. A variety of issues are related to the establishment and transmission of VoIP calls through traditional security features such as firewalls and VPNs. Explore the vulnerabilities of VoIP to security breaches, and learn how these can be addressed. Review the evolving standards that may enhance VoIP system security, and examine the different levels of security that can be implemented for VoIP applications.

3:25 - 4:25 pm
Selecting Enterprise VoIP Endpoints

Kelli Lowery, VP of Business Development, Communitech, Inc./Clarisys
Robert Messer, President, ABP International
Igor Stowkowic, Vice President, Vontel LTD
Raajnish Chitaley, Director of Marketing, GN Netcom

When selecting a VoIP solution, one critical consideration is the end user experience, and how users interact with the new system. The success or failure of user adoption of IP telephony often comes down to the endpoint device. Aside from the physical characteristics such as ergonomics, visual appeal, and the like, decisions include choosing between hard phones and soft (PC-based) phones. Factors such as latency and voice quality, multi-protocol support, a broad array of features and functionality, like support for wireless or the ability to access directories or Web information — these considerations all come into play when selecting the right enterprise VoIP endpoint.

4:40 - 6:00 pm
Maximizing the Benefits of Large-Scale Enterprise IP Telephony

Richard Whitehead, CTO, Clarus Systems
How does a large enterprise bring VoIP into mainstream production with the minimum impact to existing operations, and maximize the economic and productivity benefits IP telephony has to offer? Come identify key operations requirements and discuss the best practices and technology available to integrate management of enterprise IP telephony solutions into existing operations workflow.

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