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Day 2 — Tuesday, October 5
10:15 - 11:00 am
Why IP? An Introduction to IP Telephony
David Fridley, Senior Product Manager IP
Telephony Solutions Telecommunications Systems Division, Toshiba America Information Systems, Inc.
Attendees will walk away from this introductory session with a
clear, concise understanding of IP Telephony — what it is, how it
works, how it's gaining market acceptance, and its benefits to the
enterprise. Discussion will further focus on the impact IP will have
on voice applications, the justification for IP telephony, and the
convergence benefits afforded by this up and coming technological
shift.
11:15 am - 12:00 pm
Rich Media Conferencing
Phillipe Szwarc, CEO, Arel Communications & Software
As rich media conferencing heats up and enterprises look for new
ways to extract value from their IP networks, interactive voice,
video, and data Web communication is quickly becoming today's
"must-have" communication and productivity tool. This session will
educate attendees who will leave knowing how true universal
conferencing offers fundamental improvements in decision making,
productivity, work quality, relationship building and management;
the creation of new business opportunities for success; key factors
driving the adoption of rich-media solutions for converged IP
networks; and technology innovations that make it possible to have a
truly rich end-user experience.
1:00 - 2:45 pm... Special Double Session
State/Federal Policy Issues Confronting VoIP
Jack S. Zinman, SBC Telecommunications, Inc.
Al Kramer, Partner, Dickstein Shapiro Morin &
Oshinsky
Ron Vidal, Vice President for Emerging Technologies, Level 3
Communications
Bill Wilhelm, Swidler Berlin Shereff Friedman, LLP
By the time this session begins, the FCC will have received comments
on its VoIP rulemaking proposal and there will have been an
opportunity to digest and discuss the emerging views as the FCC
approaches a decision. We should have a clearer sense of how the
proceeding is shaping up and what the regulatory playing field will
look like. This moderated panel discussion of the regulatory issues
relating to Internet telephony and IP services will leave attendees
with a thorough understanding of the situation. This presentation
will further explore various policy issues, address the current
status of the debate, assess the impact of these developments on
different VoIP technologies (cable, DSL, wireless, satellite,
powerline broadband) as well as the prospects for future investment.
3:00 - 4:00 pm
Making the Case for Enterprise IP Telephony
Sebastien Boire-Lavigne, VP Technology,
Interstar
Early adopters of enterprise IP Telephony have reaped a number of benefits, including unified communications;
lower communications and network management costs; a concomitant increase in personal and group productivity; lower routing
costs; and a positive overall impact on the bottom line. While it's nice to list all the benefits of IP Telephony, this
session will outline the business case you need to present to be sure that the CTO and the CFO see eye-to-eye when
selecting an enterprise IP telephony solution.
Day 3 — Wednesday, October 6
8:15 - 9:15 am
Introduction to Hosted VoIP: Enterprise
Nettie Olson , Director - Marketing SMB, Alcatel
NA
Are you afraid to commit to next-generation IP PBX technology? If
so, you might consider "renting" your telecom services from your
service provider. Centrex services have long been a favorite of
customers who either don't have the desire or don't have the
resources to run their own telecom in-house. Perhaps you're
interested in moving to IP using baby steps? Hosted solutions allow
you to transition your enterprise over to next-generation telecom
services piecemeal, one department at a time if the spirit so moves
you. Come to this session to learn all you need to know to make wise
purchasing decisions, how best to take advantage of Hosted VoIP
services, and how this will affect your bottom line.
1:00 - 1:45 pm
Hosted VoIP: How to Select Endpoints, Devices, etc.
Neal Shact, President & CEO, Communitech Inc.
Barry Falvo, Principal Staff Engineer, Motorola, Inc.
Bernard Gutnick, VP Marketing, Sylantro Systems Corporation
Joe Leonardi, Vice President, Eye P Media
Mark F. Whittier, VP Marketing, Vocaldata
Even if you've decided to 'rent' your telecom services from a
service provider, you still need to make some hard choices regarding
the physical customer-premises equipment you will use to access the
wealth of services hosted by your provider. There are many factors
to consider when selecting an endpoint in a hosted VoIP situation.
Aside from the physical attributes and the choice between hard
phones and soft (PC-based) phones, factors such as latency and voice
quality, multi-protocol support, and support for wireless are
considerations that come into play when selecting your endpoints.
Come to this session to see what's out there and you'll walk away
with the knowledge you need to make the right choices.
2:00 - 2:45 pm
Bidding for Billions...
Susan Mills, VP Marketing & Sales, Technology
Marketing Partners
Governments are planning to spend billions on telecommunications as
they build out homeland security communications systems and networks
for IT, wireless, and voice. The problem for smaller telecom
companies is that the project bidding process is specific and
complex and difficult to manage. These companies are missing huge
opportunities for new business. Attendees will leave this session
understanding the bid management processes that will enable them to
compete for work in all levels of government. The speaker will
introduce and discuss how the government bid process works; how to
find the best opportunities; sample bid and grant proposals; and
more.
3:00 - 3:45 pm
Small/Medium Business VoIP
Charlie Henderson, Senior Director of Product
Management, EADS Telecom
David Tang, Co-Founder, VP of Marketing, Anta Systems
Voice over IP is going mainstream as more businesses take advantage
of technologies that offer even smaller companies affordable VoIP
systems. Large companies have had the opportunity for several years
and many have been working toward full conversion to VoIP. Lately,
VoIP providers have begun offering VoIP systems that small to
mid-sized companies can afford, fueling VoIP's growth. This session
takes a look at this trend, focusing on how small to mid-sized
businesses are playing catch-up with large companies to reap the
benefits of VoIP.
4:00 - 4:45 pm
The Fundamental Value Propositions of IP Telephony
Ron Weaver, CEO, Viper Networks, Inc.
IP telephony is revolutionizing communications. Enhanced services,
efficiency increases, and of course, cheaper long-distance are all
playing a part in driving this amazing technology forward. This
session focuses on the what, how, and why of IP telephony. Discover
the real-world benefits of implementing IP telephony solutions, and
how you can now take advantage of a host of productivity boosting
applications. Learn how Internet telephony can positively impact
your bottom line — and how many Internet telephony implementations
can pay for themselves in a matter of months by reducing voice and
fax toll charges.
Day 4 — Thursday, October 7
8:15 - 9:00 am
iPBX Alternatives: Next-Generation Converged Communication Systems
Keith Weiner, CEO, DiamondWare
Why in the world would you want to replace the phone with a
computer, and the phone system with the Internet? Not to save
another $0.03 per minute. It's about new value propositions.
Applications like presence, collaboration, ad hoc conferencing, and
the like are all examples of why businesses want to move beyond
traditional telephony. Throw in the promise of significantly reduced
CapEx, and ease of use (Windows interface, anyone?) and the result
is a new breed of communications gear, the likes of which the world
has never imagined. Come to this session to glimpse the future of
converged communications.
12:30 - 1:15 pm
The True Cost of Enterprise VoIP
John Dretler, Senior Vice President,
AnchorPoint
Alan Gold, Senior Vice President, Marketing & Corporate
Strategy, Avotus Corporation
While IP telephony has everyone thinking about novelty and
innovation, expense management remains a real issue that needs to be
addressed. This includes collecting and allocating costs associated
with IP telephony assets and usage. This session will explore
technology and methodology affecting IP telephony expense
management. The speaker will present alternative approaches to
collecting information on internal and carrier-based logical assets,
physical networks and end-user assets, as well as usage information,
in order to manage and allocate costs. Attendees will leave with a
roadmap of how to drive down their telecom infrastructure costs,
position themselves to realize the full cost savings and
productivity benefits of VoIP, and measure their true cost of
implementing VoIP.
Day 4 — Thursday, October 7
1:30 - 2:15 pm
The Impact of VoIP on the SOHO Market
Michael Christensen, Product Manager-IP
Telephony/Voice Processing
VoIP is changing the paradigm of office communications. Once
disparate communications are now converging into collaborative
information transmissions providing productivity, cost, and
ease-of-use benefits once considered beyond reach. As VoIP becomes
the standard for communications within the office, application
integration and collaboration will bring enhanced communication
methods into the small office/home office. These features will force
changes in the home market as consumers will desire more convenience
and home management features.
2:30 - 3:15 pm
The Future of Unified Communications
Barry Spencer, President, CEO & Chairman, Santa Cruz
Networks
Glen Platkin, Marketing Director, Atinav
Consumers and businesses alike are demanding 24/7 communications
with richer media types. A new world of continuous presence and
multipoint communication with audio, video, instant-messaging, and
application-sharing is beginning to provide for that demand with
increased convenience and productivity for the business world. It is
also proving to be more cost-efficient then ever thought imaginable.
This session will cover the breadth and benefit of real-time,
multipoint communications, the power of presence, the importance of
real-time data sharing, and the importance and emergence of SIP and
its impact on unified communications.
3:30 - 4:15 pm
Making SMB Business a Reality
Diane Guthman, Senior Manager, SMB Marketing, Nortel Networks
Richard Solosky, leader
of Nortel's Local Premise Solutions Product Marketing team,
Nortel Networks
Research shows that by 2008, the SMB market will account for 42%
of U.S. IP telephony shipments, up from 32% in 2003. This represents
a compounded annual growth rate of 30.4% compared to 20.2% percent
for Enterprise IP Telephony shipments. What’s driving this
phenomenal growth and what are the keys to IP telephony in an SMB
environment? Success in this market space requires understanding the
business issues and concerns facing SMBs. The speaker will discuss
these concerns, along with what’s driving the acceptance of voice
and data convergence in the SMB market, product trends that deliver
enterprise-class functionality in SMB IP telephony solutions, and
considerations for implementing IP telephony within small and medium
businesses.
4:20 - 5:05 pm
Peer-to-Peer VoIP for the SME
Mahshad Koohgoli, Nimcat Networks
The cost of centralized equipment dramatically impacts the
buying decisions for SME customers. Traditional PBX, key system and VoIP PBXs
are costly to purchase, maintain, and expand. With the advent of peer to peer
telephony technology and VoIP telephony, SME customers now have the ability to
implement advanced telephone networks, one set at a time. Come learn how this
simplified, all-in-the-phone approach might benefit customers regardless of
their preference for PSTN or VoIP public trunking. |