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Immigrant Detention Hearings by Conferencing Draw Detractors and Supporters

One Arizona prison has turned to video conferencing as a way to speed up immigration hearings for detainees. Beginning earlier this year, inmates at private prison Eloy have been appearing on a screen in Tucson, instead of the immigration court.

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License Key Tracking Boosts CLV
Boosting Customer Lifetime Value is critical to a successful software business. We recently offered insight into how a software vendor can leverage cr…

By: Maurice Nagle | 8/16/2019

Kakapo Systems Takes Omnichannel to the Next Level with Email Queues for BroadSoft
Broadsoft end user applications developer Kakapo Systems, has announced a new email queues option that it says addresses a pressing need for contact c…

By: Stefania Viscusi | 8/16/2019

888VoIP Partners with Jabra to Drive Better Communications Experiences
Now, headsets heavyweight Jabra and 888VoIP, a value-added VoIP distributor, are working together to provide its partners access to new headset option…

By: Stefania Viscusi | 8/16/2019

Star2Star Communications Announces Citrix Ready Status
Communications solutions provider Star2Star has announced the company's products and application framework are now "Citrix Ready."

By: Stefania Viscusi | 8/16/2019

Earthquakes Name 8x8 Official Cloud Communications Partner
8x8 announced a multi-year Earthquakes sponsorship, serving as the MLS squad's official cloud communications and contact center partner for its commun…

By: Maurice Nagle | 8/15/2019

Avaya IP Office Newest Addition to Windstream Enterprise Portfolio
Windstream Enterprise (WE) announced a new addition to its managed communications portfolio, Avaya IP Office. The UCaaS service offers users of the no…

By: Maurice Nagle | 8/15/2019

Network Appliance Manufacturer Partners with SDN Technology Company to Bundle Up
Enterprise customers and the Communications Service Providers who connect them are continuing to demand more flexible, open, cloud-based technologies,…

By: Arti Loftus | 8/13/2019

Fusion Forges Ahead with Enhanced UCaaS Release
Fusion announced the arrival of the new and improved FusionWorks Pro UC, enhancing the cloud communication provider's robust UCaaS platform and extend…

By: Maurice Nagle | 8/13/2019

VoIP Call Recording Provider CallCabinet Buys SIP Print
CallCabinet has acquired SIP Print to expand its market reach in North America.

By: Erik Linask | 8/13/2019

Infosys, Topdown to Address Global CCM Market
A new partnership between Top Down Systems Corporation and Infosys is prepared to offer cloud-native customer communications management by pairing the…

By: Maurice Nagle | 8/13/2019

VirtualPBX Unveils Web Phone 2.0
VirtualPBX announced enhancements to the Dash Business Phone System with the release of its Web Phone, Version 2.0. All Dash users can now access the …

By: Maurice Nagle | 8/12/2019

Momentum Completes DCT Deal
With terms remaining undisclosed, Momentum Telecom announced the completion of the acquisition of DCT Telecom Group. Momentum builds on its robust por…

By: Maurice Nagle | 8/12/2019

UC Network Management Week in Review: Cisco, TelcoBridges, Masergy & More
Communications is a vital component to businesses of all shapes and sizes. So, while your company chooses to deploy a future-forward, feature-rich uni…

By: Maurice Nagle | 8/10/2019

TelcoBridges Takes Wrapper Off ProSBC 3.1 with General Release
TelcoBridges announced a newly expanded Sessions Border Controller portfolio with the genera; availability release of ProSBC 3.1. The Virtual Session …

By: Maurice Nagle | 8/9/2019

Vonage to Acquire Conversational AI Platform
Vonage announced intention to acquire a number of assets from Over.ai. In specific, the cloud communications provider will purchase the Tel-Aviv-based…

By: Maurice Nagle | 8/9/2019

TwilioQuest 3 Encourages Developers to Create Cloud Communications Solutions
Gamification is a concept in the software industry that turns ordinary business solutions - think workforce management or e-learning - into video-game…

By: Tracey E. Schelmetic | 8/9/2019

INTERNET TELEPHONY's 2019 TMC Labs Innovation Award Winners Show Exemplify Innovation in Communications Technology
Winners of the INTERNET TELEPHONY 2019 TMC Labs Innovation Awards are shining examples of the innovation driving communications technology to new heig…

By: TMC | 8/9/2019

Winners of the TMC Labs INTERNET TELEPHONY Innovation Awards for 2019 Announced
TMC announced the winners of the 2019 TMC Labs INTERNET TELEPHONY Innovation Awards.

By: CustomerZone360 News | 8/9/2019

Yeastar Gives Partners Tools for Cloud PBX Success
IP-PBX manufacturer Yeastar has spent the last 13 years providing small businesses with communications solutions that modernized operations, reduced c…

By: Stefania Viscusi | 8/8/2019

Masergy Improves User Experience with Portal Enhancements
Masergy announced the arrival of a new and improved Intelligent Services Control (ISC) portal to support the application user experience, analytics an…

By: Maurice Nagle | 8/8/2019

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