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Audio Conferencing Week in Review: Yealink, Yamaha, Qumu & More

Audio conferencing is a necessary component of today's working world. With workforces sprawling the globe from New York to Hong Kong, audio conferencing offers a cost-effective option to enabling the communication and collaboration required to run a profitable, high-performing organization. So with …

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Latest News

Cable ONE Launches SIP Trunking Services
Cable ONE now offers SIP trunk services. SIP trunking enables businesses to move their voice services from traditional, TDM-based connections to sessi…

By: Paula Bernier | 11/5/2018

Getting Schooled on the Need for Data Integration
A new study suggests that institutions of higher learning need to do cross-department data integration to remain competitive. In fact, 87 percent of a…

By: Paula Bernier | 11/5/2018

Audio Conferencing Week in Review: 8x8, Zoom, Amazon & More
Audio conferencing is a necessary component of today's working world. With workforces sprawling the globe from New York to Hong Kong, audio conferenci…

By: Maurice Nagle | 11/3/2018

UC Network Management Week in Review: BICS, TelcoBridges, LogMeIn & More
Communications is a vital component to businesses of all shapes and sizes. So, while your company chooses to deploy a future-forward, feature-rich uni…

By: Maurice Nagle | 11/3/2018

Web-scale Networking Week in Review: 5G, Ciena, TelcoBridges & More
Digital Transformation is steering development in a decidedly software defined direction, as rigid architectures of the past are giving way to agile, …

By: Maurice Nagle | 11/3/2018

Friend of the Channel Award Winners Represent Evolving Channel Models
We are excited to announce the winners of the 2018 Friend of the Channel Award winners, the fifth iteration of this program.

By: Erik Linask | 11/2/2018

INTERNET TELEPHONY Announces Winners of 2018 Friend of the Channel Awards
TMC announced the winners of the 2018 INTERNET TELEPHONY Friend of the Channel Awards.

By: CustomerZone360 News | 11/2/2018

Blown Transformer Causes Power Outage for 13,000 New Orleans Utility Customers
For about an hour Tuesday afternoon, nearly 13,000 Entergy utility customers in New Orleans had to wonder how long they would be without power.

By: Erik Linask | 11/2/2018

Healthcare Company Chooses Fusion for Managed Communications
Fusion announced a leading healthcare company selected Fusion's advanced managed communications solution to support its psychiatric, dependency and be…

By: Maurice Nagle | 11/2/2018

Pelorus Associates Puts Focus on WFM
The 2018 Workforce Management (WFM) Systems Market report was released by Pelorus Associates this week, awarding Verint with the top ranking in overal…

By: Maurice Nagle | 11/2/2018

Learning the ABCs of Customer Care
Contact center operations should also consider using automated scheduling, biometric verification, and chat to make for more hospitable customer servi…

By: Paula Bernier | 11/1/2018

Power Outage Leaves Kansas Town in the Dark
Just after 6:00pm Monday, the nearly 3,000 residents of Osage City, Kansas heard a loud noise like an explosion, just before power went out across the…

By: Erik Linask | 11/1/2018

US DOD Continues Migration to VoIP With Carrier Class SBCs and Gateways
Some of the largest voice networks in the world are not commercial, but they are carrier grade, for all the right reasons: scale, security and economi…

By: Special Guest | 11/1/2018

Are Cloud Communications Secure Enough for Mission Critical Government Voice Networks?
We're now more than a decade into advancing cloud computing within the U.S. Federal Government, with mandates to modernize IT infrastructure and appli…

By: Arti Loftus | 11/1/2018

Clavister Chooses UC Distributor
This week, Central European distributor Atlantis Telecom Spol, selected Clavister as its newest portfolio addition. The Clavister product suite is now…

By: Maurice Nagle | 10/31/2018

Nation's Fastest ISP Taps Alianza for VoIP
NextLight has tapped Alianza Inc. to provide it with a turnkey software-as-a-service VoIP solution.

By: Paula Bernier | 10/31/2018

Ciena Helps TelcoBridges Validate FreeSBC VNF
TelcoBridges has validated its FreeSBC solution as a virtual network function. It did so using the 3906mvi and 3926m Service Virtualization Platforms …

By: Paula Bernier | 10/31/2018

Ciena Helps TelcoBridges Validate FreeSBC VNF
TelcoBridges has validated its FreeSBC solution as a virtual network function. It did so using the 3906mvi and 3926m Service Virtualization Platforms …

By: Paula Bernier | 10/31/2018

Votacall Improves Hosted VoIP Solution
Votacall announced the newest addition to Votacall chitchat, Speech Enabled Call Center functionality aimed at enhancing the call center experience a…

By: Maurice Nagle | 10/31/2018

BICS, Wildix Form WebRTC, UC&C Friendship
BICS announced that WebRTC unified communications and collaboration (UC&C) provider Wildix selected the global communications provider for voice servi…

By: Maurice Nagle | 10/31/2018

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