Immigrant Detention Hearings by Conferencing Draw Detractors and Supporters

One Arizona prison has turned to video conferencing as a way to speed up immigration hearings for detainees. Beginning earlier this year, inmates at private prison Eloy have been appearing on a screen in Tucson, instead of the immigration court.

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New Partnership Provides VoIP Telecom Systems with Real-Time Call Analytics
Xarios and Audian announced a strategic partnership to bring real-time call analytics to the VoIP telecom systems. The pairing will bring applications…

By: Maurice Nagle | 12/4/2019

AltiGen Partners with Omni-Channel Cloud Contact Center Company Atlantis Telecom
AltiGen Communications, Inc., a provider of cloud-based IP-PBX and contact center solutions, recently announced that its broadening its contact center…

By: Tracey E. Schelmetic | 12/4/2019

Key Considerations to Build a Business Case for Service & Network Orchestration
In pursuit of a successful network transformation, one of the important aspects is to identify and define the areas that are most relevant to the Digi…

By: Special Guest | 12/3/2019

Martello Passes First Phase of ENCQOR 5G Testing
Martello Technologies announced the successful completion of the first phase of testing for its SD-WAN solution as part of an initiative with ENCQOR 5…

By: Maurice Nagle | 12/3/2019

As WebRTC Approaches Its Second Decade, What Does 2020 Hold in Store?
Web Real-Time Communication (WebRTC) has been one of those technologies that started small, expanded in its applications steadily and often in stealth…

By: Juhi Fadia | 12/3/2019

Sprint's New Omni VoIP Service Aimed at SMBs
Sprint has teamed with cloud-based VoIP company Ooma to roll out its Omni service, geared toward SMBs.

By: Laura Stotler | 11/27/2019

Mitel Deepens Relationship with AWS, Improves Business Collaboration Offerings
Mitel has teamed with Amazon Web Services as it developed the Amazon Chime SDK. Amazon Chime SDK allows developers to add real-time communications to …

By: Stefania Viscusi | 11/27/2019

3 Reasons to Choose Unified Communications
While there are numerous proven benefits to unified communications, many have still not made the switch and are working with legacy systems or dispara…

By: Stefania Viscusi | 11/27/2019

Cloud Communication Alliance Welcomes New Member CounterPath
Counterpath has become the newest member of the Cloud Communications Alliance.

By: Tracey E. Schelmetic | 11/26/2019

Vonage Appoints Former SAP Executive to Head Applications Group
Vonage has named Rodolpho Cardenuto president of its Applications Group. CEO Alan Masarek has led the division since former president Dennis Fois step…

By: Tracey E. Schelmetic | 11/25/2019

ITEXPO Exhibitor Peerless Network Signs with Master Agent Sandler Partners
Peerless Network has announced it signed a new Master Agent agreement with Sandler Partners.

By: Stefania Viscusi | 11/25/2019

Grandstream Intros New Smart IP Video Phone for Busy Professionals
Grandstream launched its new IP video phone for Android, the GXV3350, along with a new expansion module.

By: Stefania Viscusi | 11/25/2019

The Need for Quality Monitoring in the UC Environment
A recent report from Nemertes Research notes that the need for high uptime, quality sound and video, troubleshooting and root-cause detection, along w…

By: Tracey E. Schelmetic | 11/25/2019

PanTerra Streams Enhancements for UCaaS or CPaaS
PanTerra recently announced several enhancements to its UCaaS and CPaaS platforms in the form of Streams Extensions, APIs, and the appearance of the "…

By: Tracey E. Schelmetic | 11/22/2019

What Communications Service Providers Should Know About Attacks on Voice Networks
As software-defined networks, software-designed real-time communications applications and SIP adoption continues to explode, hackers are preying on vu…

By: Arti Loftus | 11/22/2019

Microsoft's Endpoint Manager Solution Streamlines Device Management
Microsoft has announced its new Endpoint Manager solution, designed to help organizations securely manage their devices and offer a unified bridge to …

By: Laura Stotler | 11/21/2019

Find the Right Softphone App for Your Business
While your business may be sold on the idea of a softphone to save money, you may be overwhelmed by the number of choices. Following are some tips for…

By: Tracey E. Schelmetic | 11/20/2019

Customer Says Nextiva Cloud PBX Service is "Worth Every Penny"
In a competitive cloud PBX market, reviews and recommendations can go a long way in securing new customers. One recent review said Nextiva's service i…

By: Tracey E. Schelmetic | 11/18/2019

UC Network Management Week in Review: Nectar, Ribbon, Microsoft & More
Communications is a vital component to businesses of all shapes and sizes. So, while your company chooses to deploy a future-forward, feature-rich uni…

By: Maurice Nagle | 11/16/2019

Nectar Nets BIG Award for CX Assurance
Nectar Services Corp announced the Nectar CX Assurance solution has earned the attention of the Business intelligence Group (BIG), joining the 2019 Bi…

By: Maurice Nagle | 11/15/2019

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