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ISG to Publish Report on Insurance Platform SolutionsInformation Services Group (ISG) (Nasdaq: III), a leading global technology research and advisory firm, has launched a research study examining providers of insurance platform solutions that enable insurance companies to develop and deliver relevant, personalized products in an intensely competitive industry. The study results will be published in a comprehensive ISG Provider Lens™ report, called Insurance Platform Solutions, scheduled to be released in June. The report will cover companies offering modern platforms to both life and retirement and property and casualty insurance providers. Enterprise buyers will be able to use information from the report to evaluate their current vendor relationships, potential new engagements and available offerings, while ISG advisors use the information to recommend providers to the firm's buy-side clients. Insurance companies are adopting advanced technology platforms to serve increasingly demanding customers while maintaining profit and growth. Legacy systems still hold many insurers back from achieving their innovation and cost-containment goals. The most modern insurance platforms are cloud-based, API-enabled web applications that allow insurers to quickly bring new products and services to market and provide seamless customer experiences across multiple channels. "Most insurance companies are now at some stage of digital transformation," said Jan Erik Aase, partner and global leader, ISG Provider Lens Research. "The right platform provider can give them a competitive edge through AI, automation and innovation tools." ISG has distributed surveys to more than 70 insurance platform solution providers. Working in collaboration with ISG's global advisors, the research team will produce two quadrants representing the insurance platform solutions the typical insurance enterprise is buying, based on ISG's experience working with its clients. The two quadrants are:
A list of identified providers and vendors and further details on the study are available in this digital brochure. Companies not listed as insurance platform solution providers can contact ISG and ask to be included in the study. All 2023 ISG Provider Lens™ evaluations feature expanded customer experience (CX) data that measures actual enterprise experience with specific provider services and solutions, based on ISG's continuous CX research. Enterprise customers wishing to share their experience about a specific provider or vendor are encouraged to register here to receive a personalized survey URL. Participants will receive a copy of this report in return for their feedback.
About ISG Provider Lens™ Research
A companion research series, the ISG Provider Lens Archetype reports, offer a first-of-its-kind evaluation of providers from the perspective of specific buyer types.
About ISG
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