$5.8 Billion Digital Business Support System Market by Component, Deployment Model, End-User Type and Region - Global Forecast to 2023
DUBLIN, Dec. 11, 2018 /PRNewswire/ --
The "Digital Business Support System Market by Component (Solutions (Revenue and Billing, Customer, Order, and Product Management) and Services), Deployment Model (Public, Private, and Hybrid Cloud), End-User Type, and Region - Global Forecast to 2023" report has been added to ResearchAndMarkets.com's offering.
The global digital BSS market is expected to grow from USD 2.8 billion in 2018 to USD 5.8 million by 2023, at a Compound Annual Growth Rate (CAGR) of 15.2% during the forecast period.
Major growth factors for the market include the advent of tailored BSS solutions and new commercial models, increasing online transactions and use of multiple mobile devices, and reduced operational costs. However, time and cost restraints issues could restrain the market growth.
"Public cloud segment is expected to account for the largest market size during the forecast period"
The public cloud allows access to multiple users for sharing information through the internet. The reason for the high adoption of the public cloud deployment model among the cloud storage providers is its ease of access, faster deployment feature, and low maintenance costs.
The public cloud deployment model provides different benefits to the telecom operators, and these benefits include scalability, flexibility, reliability, and remote location access. The public cloud segment is expected to be gaining traction, and this is due to the reason that enterprises face less regulatory hurdles and are willing to outsource their storage facilities to third-party providers, either partially or fully.
The major concern about the public cloud is data security, due to which, many enterprises are adopting the private and hybrid cloud storage solutions. However, the public cloud segment is expected to hold the largest market share in the digital BSS market.
"North America is expected to account for the largest market size, and Asia Pacific (APAC) would grow at the highest growth rate during the forecast period"
The US is the most developed country in terms of technology adoption and investments. The Government of US is always working toward digitization, for which it takes several initiatives. With the advent of private Long-Term Evolution (LTE) and Fifth Generation (5G) services, the adoption of digital BSS solutions is considered integral.
Furthermore, the competition in the wireless industry is at its peak, and every service provider is trying to offer innovative services to their customers. Companies such as CSG international, Netcracker, Amdocs, and IBM are the leading digital BSS providers operating in the region. These companies offer revenue management and billing solutions, customer experience solutions, and digital monetization solutions for every stage of the customer life cycle in the US.
Canada also contributes a significant amount of the market share to the total North American digital BSS market. The telecom operators in Canada need to achieve the highest levels of adaptability, speed, and efficiency to address the challenges of digital transformation.
Unlike the Siloed BSS, the digital BSS are efficient and flexible. To quote the recent developments in Canada; Ericsson, a leading telco provider, acquired TimelessMind, a consulting firm that specialized in OSS/BSS. Furthermore, CSG international, a global provider of interactive transaction-driven solutions and services, expanded its partnership with Canadas Wind Mobile to expand its product portfolio.
The competition in APAC region is fragmented, and the cloud providers are looking at expanding the base of their solutions to most of these countries as a result of improvement in infrastructures and other business strategic moves. The major APAC countries that are expected to witness high growth rates include India, China, Singapore, Australia, and Japan.
China is the major contributor of the digital BSS market share in APAC. The growth f the Chinese digital BSS market can be attributed to its huge number of telecom subscribers and the increasing trend of technological adoption. The country is looking forward to digitizing its BSS solutions and combining the existing BSS solutions with analytics, security, and cloud technologies.
For instance, in March 2017, Ericsson bought the telecom business of Sunrise Technology, a Chinese provider of IT services in the OSS/BSS domain. Huawei, a leading Chinese vendor, launched its services in the OSS/BSS industry.
Moreover, the digital BSS vendors are expanding their business in Japan to increase their reach to the region and provide digital BSS offerings to the Japanese telecom industry. For instance, in August 2017, Comarch expanded its business in Japan by opening an office in the country to offer solutions to telecommunications, financial, and service sectors.
Key Topics Covered
1. Introduction 1.1 Objectives of the Study 1.2 Market Definition 1.3 Market Scope 1.4 Years Considered for the Study 1.5 Currency Considered 1.6 Stakeholders
2. Research Methodology 2.1 Research Data 2.1.1 Secondary Data 2.1.2 Primary Data 2.1.2.1 Breakup of Primaries 2.1.2.2 Key Industry Insights 2.2 Market Breakup and Data Triangulation 2.3 Market Size Estimation 2.3.1 Bottom-Up Approach 2.3.2 Top-Down Approach 2.4 Assumptions for the Study 2.5 Limitations of the Study
3. Executive Summary
4. Premium Insights 4.1 Attractive Opportunities in the Digital Business Support System Market 4.2 Market in North America, By Deployment Model and Country 4.3 Market By Region 4.4 Market Investment Scenario
5. Market Overview 5.1 Introduction 5.2 Market Dynamics 5.2.1 Drivers 5.2.1.1 Advent of Tailored BSS Solutions and New Commercial Models 5.2.1.2 Reduced Operational Costs 5.2.1.3 Increasing Online Transactions and Use of Multiple Mobile Devices 5.2.2 Restraints 5.2.2.1 Time and Cost Constraints 5.2.3 Opportunities 5.2.3.1 Outcome and Pull Economies 5.2.3.2 NGOSS Proliferates Traditional BSS Solutions in the Telecom Vertical 5.2.4 Challenges 5.2.4.1 Increasing Complexities in Network Transactions and Integration of Digital BSS Solutions With Legacy Systems 5.2.4.2 Lack of Expertise in Telecom Companies to Implement Digital BSS Solutions 5.3 Use Cases
6. Digital Business Support System Market, By Component 6.1 Introduction 6.2 Solutions 6.2.1 Increasing Adoption of Cloud-Based Approach is Set to Drive the Solutions Segment 6.3 Services 6.3.1 The Need for Advanced Support Systems in the Telecom Vertical is Set to Increase
7. Market By Solution 7.1 Introduction 7.2 Revenue and Billing Management 7.2.1 Need for Converged Billing to Increase Across Various Channels 7.3 Customer Management 7.3.1 Demand for Better Customer Experience Management to Soar 7.4 Order Management 7.4.1 Growing Use of Advanced Analytics to Simplify the Order Management Process 7.5 Product Management 7.5.1 Need for Optimizing Product Portfolio and Its Life Cycle Management to Increase 7.6 Others
8. Digital Business Support System Market, By Service 8.1 Introduction 8.2 Consulting 8.2.1 Need for Consultation on Critical Issues and Opportunities Related to Marketing, Operations, Technologies, Digital Services, and Advanced Analytics to Gain Importance 8.3 Implementation 8.3.1 Need to Integrate and Migrate Traditional BSS Systems With Digital BSS to Increase 8.4 License and Maintenance 8.4.1 Use of Subscription-Based Models to Gain More Traction 8.5 Training and Education 8.5.1 Need to Help Users Gain A Clear Understanding of the Emerging Technologies and Avail the Benefits of the Deployed Solutions on Cloud to Increase 8.6 Managed Services 8.6.1 Demand of Technical Experts to Assist Customers' in Maintaining and Updating All the Software in the Cloud Management Ecosystem to Be Witnessed
9. Digital Business Support System Market, By Deployment Model 9.1 Introduction 9.2 Public Cloud 9.2.1 Enterprises Need to Outsource Their Storage Facilities to Third-Party Providers, Either Partially Or Fully to Increase 9.3 Private Cloud 9.3.1 Large Enterprises' Need to Create A Secure and Reliable Environment to Store Their Data is Set to Increase 9.4 Hybrid Cloud 9.4.1 Telecom Operators to Adopt Hybrid Cloud for Its Benefits, Such as Reduced Data Privacy Risks, Greater Control, Lesser Costs, and Enhanced Business Performance
10. Market By End-User Type 10.1 Introduction 10.2 Small and Medium-Sized Enterprises 10.2.1 Need to Automate Business Operations Demands Adoption of Technological Advancements to Enhance the Business Operations of Small and Medium-Sized Enterprises 10.3 Large Enterprises 10.3.1 Need for Advanced It Infrastructures and Technical Expertise for Automating Tasks of Different Business Lines to Increase
11. Digital Business Support System Market, By Region 11.1 Introduction 11.2 North America 11.2.1 United States 11.2.1.1 The Telecom Industry to Adopt Cloud-Native and Cloud-Ready Solutions 11.2.2 Canada 11.2.2.1 The Number of Mergers and Acquisitions Activities to Increase in the Oss/BSS Market in the Telecom Vertical 11.3 Europe 11.3.1 United Kingdom 11.3.1.1 The Number of Acquisitions of Small Enterprise Oss/BSS Solution Providers Solution to Increase 11.3.2 Germany 11.3.2.1 Germany to Witness the Adoption of More Cloud Computing Services 11.3.3 Rest of Europe 11.4 Asia Pacific 11.4.1 China 11.4.1.1 The Number of Telecom Subscribers on Cloud and the Use of Next-Generation Technologies to Increase in the Oss/BSS Industry 11.4.2 Rest of Asia Pacific 11.5 Middle East and Africa 11.5.1 Kingdom of Saudi Arabia 11.5.1.1 Increasing Adoption of Communication and It Systems to Digitize the Telecom Industry 11.5.2 United Arab Emirates 11.5.2.1 The Number of Mobile Subscribers and Business Expansions to Increase 11.5.3 Rest of Middle East and Africa 11.6 Latin America 11.6.1 Brazil 11.6.1.1 ICT Investments to Increase for Digitization of Business Processes 11.6.2 Mexico 11.6.2.1 Increasing Government Initiatives to Encourage Technology Investments From Private Enterprises 11.6.3 Rest of Latin America
12. Competitive Landscape 12.1 Overview 12.2 Market Ranking 12.3 Competitive Scenario 12.3.1 New Product Launches and Product Enhancements 12.3.2 Partnerships, Collaborations, and Agreements 12.3.3 Mergers and Acquisitions
13. Company Profiles 13.1 Ericsson 13.2 CSG International 13.3 Netcracker 13.4 Amdocs 13.5 Huawei 13.6 Capgemini 13.7 Nokia 13.8 ZTE Corporation 13.9 Infosys 13.10 TCS 13.11 Accenture 13.12 IBM 13.13 Oracle 13.14 Optiva 13.15 Sigma Systems 13.16 Sterlite Tech 13.17 Cerillion 13.18 Openet 13.19 Comarch 13.20 Qvantel 13.21 Bearingpoint 13.22 Mind Cti 13.23 Mahindra Comviva 13.24 Matrixx Software 13.25 FTS
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