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Global Unified Communication as a Service (UCaaS) IndustryNEW YORK, Oct. 16, 2018 /PRNewswire/ -- This report analyzes the worldwide markets for Unified Communications as a Service (UCaaS) in US$ Million. Tracing UCCaaS Adoption Patterns in Key End-Use Industries Banking, Finance & Insurance (BFSI) Healthcare Industry Retail Industry Key Issues & Challenges Security Concerns Lack of Interoperability Among Vendor Solutions Lack of Adequate Awareness About Cloud Based UCCaaS Difficultly in Migrating Traditional Communication Strategy with Cloud Based UCCaaS 4. SERVICE OVERVIEW Unified Communications & Collaboration (UCC) - Introduction & Definition Key Benefits of UCC Types of UCC by Deployment Model On Premise Unified Communication & Collaboration Cloud Based Unified Communication & Collaboration Hybrid Unified Communications & Collaboration Cloud Based Unified Communication & Collaboration as a Service (UCaaS) Benefits of UCCaaS For Employees and End Users For Business Owners For Enterprise IT Departments UCCaaS Categories Based on Deployment Model Public Cloud Based UCCaaS Private Cloud Based UCCaaS Hybrid Cloud Based UCCaaS UCCaaS Categories Based on Tenancy Single-Tenancy Multi-Tenancy Key Technology Solutions Provided as Cloud Services Telephony Collaborative Applications UCC Applications Contact Center Solutions Benefits of Cloud Based Contact Center Infrastructure 5. COMPETITIVE LANDSCAPE Leading Players in the UCaaS Market Market Abuzz with M&A Activity Select M&A Deals involving UC and UCaaS Vendors (2015-2018) 5.1 Focus on Select Global Players 8x8, Inc. (USA) AT&T, Inc. (USA) Avaya, Inc. (USA) BT Group plc (UK) Centile Telecom Applications (France) Cisco Systems, Inc. (USA) DXC Technology Co. (USA) Fuze (USA) IBM Corporation (USA) Microsoft Corporation (USA) Mitel Networks Corporation (Canada) NTT Communications (Japan) Orange Business Services (France) RingCentral, Inc. (USA) Verizon Enterprise Solutions (USA) Vonage (USA) West Corporation (USA) 5.2 Product/Service Launches Microsoft Rolls Out Microsoft Teams as a Replacement to Skype for Business Mavenir Unveils mUCaaS Platform Westcon-Comstor Rolls Out Westcon UCaaS Masergy Enhances Global UCaaS with Masergy Connect Vonage Rolls Out Vonage Business Cloud Intermedia Rolls Out Intermedia Unite™ Frontier Communications Unveils Frontier AnyWare UCaaS net2phone Launches net2phone Hosted PBX Unlimited Service in Mexico NorthState Technology Introduces Hosted UcaaS Solution Amazon Releases Chime SkySwitch Integrates UCaaS with Amazon Alexa Voice-Command Support Unify Launches OpenScape Cloud NEC Canada and Enghouse Interactive Introduce UNIVERGE BLUE UCaaS Alcatel-Lucent Enterprise Rolls Out Rainbow™ Connector Windstream Rolls Out Broadview OfficeSuite® with SD-WAN 5.3 Recent Industry Activity Avaya Establishes Avaya Cloud Business Unit Cisco Snaps Up BroadSoft Searchlight Capital Partners Snaps Up Mitel Avaya Snaps Up Spoken Communications BT Group to Establish BT Enterprise Ooma to Acquire Voxter Communications LogMeIn to Acquire Jive Communications Ribbon Communications Acquires Edgewater Networks Vonage to Acquire NewVoiceMedia Fusion to Acquire Megapath net2phone Takes Over Versature Evolve IP Snaps Up thevoicefactory ScanSource Acquires Intelisys Global Waterland Private Equity Consolidates Centile, Swyx Solutions and Within Reach Group Evolve IP Acquires Assets of AiTech 8x8 Inks Strategic Partnership Deal with Itancia SARL Star2Star and Blueface Merge to Establish StarBlue Avaya Completes Debt Restructuring Program Fuze Relocates to New Boston Headquarters Apollo Global Management Acquires West Corporation Mitel® Snaps Up ShoreTel West Acquires Cloud Collaboration Assets of Vocus Group Sonus and GENBAND Merge to Establish Ribbon Communications NetFortris Snaps Up Fonality nexVortex Acquires Northwest Vox Avaya Government Solutions Teams Up with collab9 BroadSoft Collaborates with Symbio Networks in Australia CenturyLink Joins Hands with BroadSoft 6. GLOBAL MARKET PERSPECTIVE Table 18: World Recent Past, Current & Future Analysis for Cloud Based Unified Communications & Collaboration as a Service (UCaaS) by Geographic Region/Country - US, Canada, Japan, Europe, Asia-Pacific, Latin America, and Rest of World Markets Independently Analyzed with Annual Revenue in US$ Million for Years 2015 through 2022 (includes corresponding Graph/Chart) Table 19: World 5-Year Perspective for Cloud Based Unified Communications & Collaboration as a Service (UCaaS) by Geographic Region/Country - Percentage Breakdown of Revenues for US, Canada, Japan, Europe, Asia-Pacific, Latin America, and Rest of World Markets for Years 2018 & 2022 (includes corresponding Graph/Chart) UCaaS Technology Segments by Region Table 20: World Recent Past, Current & Future Analysis for Cloud Based UCaaS Collaboration Application by Geographic Region/Country - US, Europe, and Rest of World Markets Independently Analyzed with Annual Revenue in US$ Million for Years 2015 through 2022 (includes corresponding Graph/Chart) Table 21: World 5-Year Perspective for Cloud Based UCaaS Collaboration Application by Geographic Region/Country - Percentage Breakdown of Revenues for US, Europe, and Rest of World Markets for Years 2018 & 2022 (includes corresponding Graph/Chart) Table 22: World Recent Past, Current & Future Analysis for Cloud Based UCaaS Telephony by Geographic Region/Country - US, Europe, and Rest of World Markets Independently Analyzed with Annual Revenue in US$ Million for Years 2015 through 2 (includes corresponding Graph/Chart) Table 23: World 5-Year Perspective for Cloud Based UCaaS Telephony by Geographic Region/Country - Percentage Breakdown of Revenues for US, Europe, and Rest of World Markets for Years 2018 & 2022 (includes corresponding Graph/Chart) Table 24: World Recent Past, Current & Future Analysis for Cloud Based UCaaS UC Application by Geographic Region/Country - US, Europe, and Rest of World Markets Independently Analyzed with Annual Revenue in US$ Million for Years 2015 through 2 (includes corresponding Graph/Chart) Table 25: World 5-Year Perspective for Cloud Based UCaaS UC Application by Geographic Region/Country - Percentage Breakdown of Revenues for US, Europe, and Rest of World Markets for Years 2018 & 2022 (includes corresponding Graph/Chart) Table 26: World Recent Past, Current & Future Analysis for Cloud Based UCaaS Contact Center by Geographic Region/Country - US, Europe, and Rest of World Markets Independently Analyzed with Annual Revenue in US$ Million for Years 2015 through 2 (includes corresponding Graph/Chart) Table 27: World 5-Year Perspective for Cloud Based UCaaS Contact Center by Geographic Region/Country - Percentage Breakdown of Revenues for US, Europe, and Rest of World Markets for Years 2018 & 2022 (includes corresponding Graph/Chart) 7. REGIONAL MARKET PERSPECTIVE 7.1 The United States A.Market Analysis The United States: Prime Market for Cloud-based UCaaS Table 28: US Accounts for about 1/3rd Share of World UCaaS Market: Percentage Breakdown of Revenues for the US and Rest of World (2018E & 2022P) (includes corresponding Graph/Chart) Enterprise Mobility Continues to Find Significant Demand - Augurs Well for Cloud Based UCCaaS Market Competitive Scenario B.Market Analytics Table 29: US Recent Past, Current & Future Analysis for Cloud Based Unified Communications & Collaboration as a Service (UCaaS) by Technology Segment - Collaboration Application, Telephony, UC Application, and Contact Center Markets Independently Analyzed with Annual Revenue in US$ Million for Years 2015 through 2022 (includes corresponding Graph/Chart) Table 30: US 5-Year Perspective for Cloud Based Unified Communications & Collaboration as a Service (UCaaS) by Technology Segment - Percentage Breakdown of Revenues for Collaboration Application, Telephony, UC Application, and Contact Center Markets for Years 2018 & 2022 (includes corresponding Graph/Chart) 7.2 Canada Market Analysis Table 31: Canadian Recent Past, Current & Future Analysis for Cloud Based Unified Communications & Collaboration as a Service (UCaaS) Market with Annual Revenue in US$ Million for Years 2015 through 2022 (includes corresponding Graph/Chart) 7.3 Japan Market Analysis Table 32: Japanese Recent Past, Current & Future Analysis for Cloud Based Unified Communications & Collaboration as a Service (UCaaS) Market with Annual Revenue in US$ Million for Years 2015 through 2022 (includes corresponding Graph/Chart) 7.4 Europe A.Market Analysis Analysis by Region Analysis by Segment Resurgence in Enterprise Sector to Drive Demand for UCaaS in Europe B.Market Analytics Table 33: European Recent Past, Current & Future Analysis for Cloud Based Unified Communications & Collaboration as a Service (UCaaS) by Geographic Region/ Country - France, Germany, Italy, UK, Spain, Russia, and Rest of Europe Markets Independently Analyzed with Annual Revenue in US$ Million for Years 2015 through 2022 (includes corresponding Graph/Chart) Table 34: European 5-Year Perspective for Cloud Based Unified Communications & Collaboration as a Service (UCaaS) by Geographic Region/Country - Percentage Breakdown of Revenues for France, Germany, Italy, UK, Spain, Russia, and Rest of Europe Markets for Years 2018 & 2022 (includes corresponding Graph/Chart) Table 35: European Recent Past, Current & Future Analysis for Cloud Based Unified Communications & Collaboration as a Service (UCaaS) by Technology Segment - Collaboration Application, Telephony, UC Application, and Contact Center Markets Independently Analyzed with Annual Revenue in US$ Million for Years 2015 through 2022 (includes corresponding Graph/Chart) Table 36: European 5-Year Perspective for Cloud Based Unified Communications & Collaboration as a Service (UCaaS) by Technology Segment - Percentage Breakdown of Revenues for Collaboration Application, Telephony, UC Application, and Contact Center Markets for Years 2018 & 2022 (includes corresponding Graph/Chart) 7.5 Asia-Pacific A.Market Analysis Asia-Pacific: A Market Laden with Opportunities Growing Importance of Enterprise Mobility to Spur Momentum B.Market Analytics Table 37: Asia-Pacific Recent Past, Current & Future Analysis for Cloud Based Unified Communications & Collaboration as a Service (UCaaS) Market with Annual Revenue in US$ Million for Years 2015 through 2022 (includes corresponding Graph/Chart) 7.6 Latin America Market Analysis Table 38: Latin American Recent Past, Current & Future Analysis for Cloud Based Unified Communications & Collaboration as a Service (UCaaS) Market with Annual Revenue in US$ Million for Years 2015 through 2022 (includes corresponding Graph/Chart) 7.7 Rest of World Market Analysis Table 39: Rest of World Recent Past, Current & Future Analysis for Cloud Based Unified Communications & Collaboration as a Service (UCaaS) Market with Annual Revenue in US$ Million for Years 2015 through 2022 (includes corresponding Graph/Chart) 8. COMPANY PROFILES Total Companies Profiled: 117 (including Divisions/Subsidiaries - 123) The United States (68) Canada (5) Japan (1) Europe (33) - France (4) - Germany (4) - The United Kingdom (17) - Italy (1) - Rest of Europe (7) Asia-Pacific (Excluding Japan) (12) Middle East (2) Africa (2) Read the full report: https://www.reportlinker.com/p05591567 About Reportlinker ReportLinker is an award-winning market research solution. Reportlinker finds and organizes the latest industry data so you get all the market research you need - instantly, in one place. __________________________ Contact Clare: [email protected] US: (339)-368-6001 Intl: +1 339-368-6001 View original content:http://www.prnewswire.com/news-releases/global-unified-communication-as-a-service-ucaas-industry-300732305.html SOURCE Reportlinker |