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CX Leader TTEC Receives North America Cloud Partner of the Year Award from VerintDENVER, June 5, 2018 /PRNewswire/ -- TTEC (NASDAQ: TTEC), a leading global customer experience technology and services provider focused exclusively on the design, implementation and delivery of transformative solutions for many of the world's most iconic and disruptive brands, today announced that the company is the recipient of Verint's 2018 North America Cloud Partner award as part of the Verint Partner Awards Program. This award was announced as part of the Verint Partner Forum, taking place during Verint's annual EngageTM Global Customer Conference. Recipients of this year's awards were recognized for their achievements in customer engagement, and their collaborative approaches in helping organizations achieve business goals, revenue objectives and growth. "We are honored to be recognized for this partnership award by Verint," said Steve Pollema, Senior Vice President, TTEC Digital. "Through Humanify Technology Platforms, TTEC provides integrated performance management solutions that support our clients in creating seamless customer experiences. We are proud to partner with Verint as a leading technology provider whose workforce optimization suite provides solutions focused on customer engagement optimization and efficiency." Together, TTEC's global experience in Contact Center as a Service (CCaaS) and existing cloud infrastructure combined with Verint's top-of-the-line workforce optimization solutions provide a variety of integrated features, including speech analytics, desktop and process analytics and quality management. This unified perspective on performance management provides clients with insights on operational utilization, optimization, and analytics-based assessments. By connecting the right mix of technologies and managed services, TTEC is partnering with clients to drive revenue growth, decrease cost and improve customer experiences. Learn how TTEC's flexible, cloud-based Humanify™ Technology Platforms enable a seamless customer experience across channels, including voice, chat, email, SMS, co-browse, social and video and check out the TTEC CX Calculator which provides a glimpse of the real-world customer experience and profitability outcomes TTEC solutions can drive. About TTEC
View original content with multimedia:http://www.prnewswire.com/news-releases/cx-leader-ttec-receives-north-america-cloud-partner-of-the-year-award-from-verint-300658621.html SOURCE TTEC Holdings, Inc. |