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Global Unified Communication as-a-Service in Retail Market Analysis, Growth, Trends & Forecast 2018-2023 - ResearchAndMarkets.com
[May 30, 2018]

Global Unified Communication as-a-Service in Retail Market Analysis, Growth, Trends & Forecast 2018-2023 - ResearchAndMarkets.com


The "Global Unified Communication as-a-Service in Retail Market - Segmented by Region - Growth, Trends, and Forecast (2018 - 2023)" report has been added to ResearchAndMarkets.com's offering.

The global unified communication as-a-service in retail market was valued at USD 3487.27 million in 2017, and is expected to reach a value of USD 13507.5 million by 2023, at a CAGR of 25.2 %, during the forecast period 2018-2023.

The retail market has transformed dramatically over the past few years, laying new demands on stores of all sizes. Offering a wide range of products at lower costs is no longer considered as a unique advantage for vendors in the retail sector. To design a multi-dimensional and satisfied shopping experience for the customer, corporate executives, field managers, and store employees need access to a broad range of products and organizational information.

The dependency of SMBs business on the cloud is proliferating and is expected to increase in future. UCaaS has emerged as an ideal soution for SMBs, mainly when delivered in a cloud-based model. These solutions combine real-time, integrated voice, and collaboration capabilities, along with a flexible and scalable delivery model making them well suited for SMBs.



The U.S. has well-established distribution channels for all forms of retail sales. The retail industry provides an openly competitive environment that promotes strong business operations and spurs innovations that increase efficiency and reliability. The retail segment in the country employs around 29 million people, and provides more than 42 million jobs. Sales in the sector are expected to increase by 3.4% year-on-year, with e-commerce retail sales expected to grow by 7-10%.

Companies Mentioned


  • Microsoft Corporation
  • Tieto
  • Avaya (News - Alert)
  • IBM Corporation
  • Ring Central
  • Cisco Systems Inc.
  • Alcatel-Lucent
  • Verizon Communications
  • Voss
  • Dxc Technology
  • Nec
  • 88 Inc.
  • Mitel (News - Alert)
  • Call Tower
  • Dimension Data
  • Getronics

Key Topics Covered:

1. Introduction

2. Research methodology

3. Executive summary

4. Market Insights

5. Market dynamics

6. Technological Trends

7. Global Unified communication as-a-Service in Retail Market Segmentation

8. Key Vendor Profiles

9. Investment analysis

10. Future of UCaaS in Retail Market

For more information about this report visit https://www.researchandmarkets.com/research/6ldch6/global_unified?w=4


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