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8x8 Acquires MarianaIQ to Strengthen AI Capabilities for Enterprise Communications8x8, Inc. (NYSE:EGHT), a leading provider of cloud phone, meeting, collaboration and contact center solutions, today announced the acquisition of MarianaIQ (MIQ), a high-growth Silicon Valley startup, as part of the strategic investments it has been making in AI and Machine Learning. MIQ brings deep learning capabilities to the newly announced X Series to transform both employee and customer experience. The MIQ team, including founders Soumyadeb Mitra and Venkat Nagaswamy, have been leaders in applying AI and deep learning to practical business problems since 2013, and join 8x8 (News - Alert) to strengthen AI capabilities for enterprise communications. "8x8 has continuously evolved itself to provide best-in-class enterprise communications to our customers. With the acquisition of MarianaIQ, we are fundamentally transforming how customers and employees interact through one system of engagement, and how companies optimize valuable moments of customer engagement with one set of data in one system of intelligence," said Dejan Deklich, Chief Product Officer, 8x8. "We are thrilled to add top notch AI talent to strengthen 8x8's market leadership in the $40 billion-dollar enterprise engagement management market." Customer experience is the CIOs' new battlefield. According to Gartner's 2018 CIO Agenda Survey, nearly half of CIOs plan to deploy artificial intelligence to improve customer experience. The 8x8 AI and Machine Learning team will help CIOs win the customer experience battle with these key capabilities:
The financial terms of the acquisition are not being disclosed. About 8x8, Inc. 8x8, Inc. (NYSE:EGHT) is a leading provider of cloud phone, meeting, collaboration and contact center solutions with over a million business users worldwide. 8x8 helps enterprises engage at the speed of employee and customer expectations by putting the collective intelligence of the organization in the hands of every employee. For additional information, visit www.8x8.com, or follow 8x8 on LinkedIn, Twitter, and Facebook. Gartner (News - Alert) 2018 CIO Agenda Survey: https://www.gartner.com/newsroom/id/3856163 8x8® is a trademark of 8x8, Inc.
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