[April 16, 2018] |
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Mouser Electronics Expands Mexico Office, Enhances Service Excellence in Region
Mouser
Electronics, Inc., the industry's leading new product introduction
distributor with the widest selection of semiconductors and electronic
components, is pleased to announce a significant expansion of its
customer service and support center in Guadalajara,
Mexico.
This press release features multimedia. View the full release here:
https://www.businesswire.com/news/home/20180416006257/en/
Mouser Electronics employees gather to celebrate the new, expanded customer service center in Guadalajara, Mexico. The team will be expanding to meet growing demand in the region. (Photo: Business Wire)
The new and expanded customer service center will serve local electronic
design engineers, buyers and hardware innovators in the region, helping
them to access the newest products and technical support for their
designs. Mouser has 22 offices worldwide, including four locations in
North America.
Mouser's business in Mexico has seen over 20 percent annual growth in
recent years, said Mark Burr-Lonnon, Mouser's Senior Vice President of
Global Service & EMEA and APAC Business.
Mouser's office will remain at the Condominio Ejecutivo Presidente,
although in a much larger and more prominent space. The location is in
one of the most prestigious areas of the city, just minutes from Expo
Guadalajara and many corporate and business centers.
"Our new, mch larger location will accommodate more employees as we
triple our staff, up to 42 people; this includes customer service
representatives and technical support representatives to better serve
customers throughout Latin America in local languages, time zones and
currencies," Burr-Lonnon said. "The Mexico branch will become a Center
of Excellence for our Latin American customers."
"We are very excited about this significant expansion and see our local
presence in Mexico as an important contribution to Latin America's
vibrant environment for innovation, design and manufacturing," said Coby
Kleinjan, Mouser's Vice President of Americas Customer Service and
Sales. "We look forward to better serving our Latin American customers
with best-in-class local service and fast delivery of the newest
products and leading technologies from our 700+ manufacturer partners."
As the global authorized distributor with the newest semiconductors and
electronic components, Mouser gives design engineers, buyers and
innovators easy access to the newest electronic components and
comprehensive design resources. The Services
and Tools site, available on Mouser.com,
makes it simple for customers to search for products, personalize their
orders and access their previous purchases, helping to speed
time-to-market. With real-time availability 24 hours a day, 7 days a
week, the site's many resources offer unique capabilities that help
customers in their design and creation processes.
Mouser provides products and services to engineers around the world
through its comprehensive website at Mouser.com, as well as via phone,
email and fax. The larger
office in Mexico will better support customers as well as assist
with Mouser's overall marketing efforts throughout the region.
With its broad product line and unsurpassed customer service, Mouser
empowers innovation among design engineers and buyers by delivering
advanced technologies. Mouser stocks the world's widest selection of the
latest semiconductors and electronic components for the newest design
projects. Mouser Electronics' website is continually updated and offers
advanced search methods to help customers quickly locate inventory.
Mouser.com also houses data sheets, supplier-specific reference designs,
application notes, technical design information and engineering tools.
About Mouser Electronics
Mouser Electronics, a Berkshire Hathaway company, is an award-winning,
authorized semiconductor and electronic component distributor focused on
rapid new product introductions from its manufacturing partners for
electronic design engineers and buyers. The global distributor's
website, Mouser.com, is available in multiple languages and currencies
and features more than 5 million products from over 700 manufacturers.
Mouser offers 22 support locations around the world to provide
best-in-class customer service and ships globally to over 600,000
customers in 170 countries from its 750,000 sq. ft. state-of-the-art
facility south of Dallas, Texas. For more information, visit www.mouser.com.
Trademarks
Mouser and Mouser Electronics are registered trademarks of Mouser
Electronics, Inc. All other products, logos, and company names mentioned
herein may be trademarks of their respective owners.

View source version on businesswire.com: https://www.businesswire.com/news/home/20180416006257/en/
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