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HDI Honors Top Service and Support Professionals and Teams with 2018 Industry AwardsCOLORADO SPRINGS, Colo., April 12, 2018 (GLOBE NEWSWIRE) -- HDI, the leading membership association and certification body for service and support professionals, announced the winners of the 2018 HDI Industry Awards. Each year, HDI honors the individuals, teams and organizations that have enhanced the image of the technical service and support industry through exceptional leadership, vision, innovation and achieving the highest standards of quality and customer satisfaction. Award winners were announced this week at HDI 2018 Conference & Expo. To view the full details on each HDI award, visit: thinkhdi.com/events/awards.aspx The Industry Award winners were evaluated through a meticulous selection process with more than 500 total submissions considered for five award categories. Submissions were judged by panels comprised of service and support industry experts, tasked with selecting the industry's top team, manager, analyst, desktop support technician and local HDI chapter officer. The HDI Hall of Fame inductees were judged through a committee process and chosen due to their outstanding contributions to HDI. Also recognized were the CSAT Elite 50 and the Circle of Excellence award winners. “We’d like to offer our congratulations to all of the 2018 HDI Industry Award winners for their impressive contributions to this industry,” said Leslie Cook, Director of Membership, HDI. “Each winner was selected from a large pool of talented individuals, teams and organizations and should be proud of this well-deserved recognition.” The 2018 HDI Industry Award Winners: HDI Team Excellence Award* HDI Manager of the Year* HDI Analyst of the Year* HDI Desktop Support Technician of the Year* HDI Local Chapter Officer of the Year HDI Hall of Fame Inductees* *Award sponsored by Robert Half Technology. Also recognized during th conference: HDI CSAT Elite 50 This program celebrates top performing support centers around the world. These support centers are ranked based on customer satisfaction survey responses gathered by the HDI Customer Satisfaction Index (CSI) Service, an independent, third-party tool that tracks and trends customer satisfaction. To see a full list of the HDI CSAT Elite 50, please visit: thinkhdi.com/services/customer-satisfaction-index/csat-elite-50. HDI Circle of Excellence Awards For more information about each award recipient, please visit: hdiconference.com/conference/2018-award-winners.aspx Follow us on Social About HDI About Robert Half Technology Media Contact: |