GCC B2C E-Commerce Market Report 2018: B2C E-Commerce in the GCC to Double by 2020
DUBLIN, March 22, 2018 /PRNewswire/ --
The "GCC B2C E-Commerce Market 2018" report has been added to ResearchAndMarkets.com's offering.
GCC B2C E-Commerce Market 2018, details the current status and projections for online retail sales in the six nations comprising the Cooperation Council for the Arab States of the Gulf (GCC). The publication includes a forecast that online retail sales volume in 2020 will be twice the level of 2017.
B2C E-Commerce in the six member nations of The Cooperation Council for the Arab States of the Gulf (GCC) is in early stages of development. Even in the UAE, the largest online retail market of the pack, E-Commerce accounts for a small one-digit percentage share of total retail sales. Starting off from this low base, online retail in the GCC is projected to see robust growth rates over the the next several years. By 2020, retail E-Commerce sales of the GCC countries are projected to be more than two times higher than in 2017, according to a projection cited in the report.
The UAE and Saudi Arabia currently make the largest contributions to the region's rising B2C E-Commerce sales. While the UAE was ahead of the Kingdom in terms of online retail revenues as of 2017, higher growth rates are projected to propel Saudi Arabia to the leading position in the GCC B2C E-Commerce by 2020, with the UAE moving to the second place. Qatar and Kuwait are projected to rank next, followed by Bahrain and Oman. Market data and surveys cited in the report indicate that interest in online shopping is high among connected consumers in the GCC, but many of them hesitate to buy over the Internet due to lack of trust in E-Commerce and digital payment methods. For example, in Bahrain, searching for information about products and services is among the top online activities, but online shopper penetration reaches less than one-third of Internet users. Also in countries with higher online shopper penetration rates, such as the UAE and Saudi Arabia, the frequency of buying online remains low, with the majority of shoppers making purchases at online stores less than once a month.
A survey of GCC millennials conducted in 2017 revealed that not being comfortable with online payments was the main barrier to buying online. Cash on delivery is the preferred method of payment in the GCC, outranking credit cards by a high margin. Furthermore, the local E-Commerce offering remains limited, especially in smaller markets, while international E-Commerce platforms such as Amazon.com, eBay.com and AliExpress.com rank among the most visited websites in these countries. Amazon boosted its presence in the region with the purchase of Souq.com in 2017, a major regional online marketplace based in the UAE. The competition is expected to intensify as local rivals attract investments and international players take notice of the fast developing B2C E-Commerce market.
Key Topics Covered:
1. Management Summary
2. Regional Retail E-Commerce Sales in the GCC, by the UAE, Saudi Arabia and Other GCC Countries, in USD billion, 2015 - 2020f Breakdown of Retail E-Commerce Sales in the GCC, by Countries, in %, 2015 & 2020f Internet Penetration, in % of Individuals, by Bahrain, Kuwait, Oman, Qatar, Saudi Arabia, UAE, 2016 Smartphone Penetration, in % of Adults, by Qatar, Saudi Arabia, and UAE, March 2017 Devices Used to Access the Internet, in % of Adults, by Qatar, Saudi Arabia, and UAE, March 2017 Breakdown of Devices Used for Browsing & Researching and for Purchasing & Checkout, in % of Online Shoppers in the GCC, October 2016 Breakdown of Frequency of Webrooming and Showrooming, in % of Online Shoppers in the GCC, October 2016 Breakdown of Payment Methods Preferred in E-Commerce, in % of Online Shoppes in the GCC, October 2016
Share of Local Millennials in the GCC Buying From Local and from International Sites, in %, July 2017 Product Categories to Purchase Online, in % of Local Millennials in the GCC, July 2017 Top 3 Barriers to Online Shopping, in % of Local Millennials in the GCC Who Did Not Shop Online, July 2017
3. UAE 3.1. Overview B2C E-Commerce Market Overview and International Comparisons, January 2018 3.2. Trends Devices Used to Access the Internet, in % of Adults, March 2017 Share of Online Shoppers Who Purchased via Smartphone, in %, October 2016 Breakdown of Online Shoppers by Domestic Shoppers Only, Domestic and Cross-Border Shoppers, and Cross-Border Shoppers Only, in %, October 2016 Top Reasons for Buying From Top 3 Foreign Markets, in % of Online Shoppers in the UAE Buying From the Respective Market, October 2016 3.3. Sales & Shares Retail E-Commerce Sales, in USD billion, 2015 - 2020f E-Commerce Sales, by Airlines, Retail, Entertainment, and Travel, in USD billion, 2015 & 2016 B2C E-Commerce Sales, in AED billion, 2016, 2017 & 2021f B2C E-Commerce Share of Total Retail Sales, in %, 2015 & 2016 3.4. Users & Shoppers Internet Penetration, in % of Individuals, 2011 - 2016 Online Shopper Penetration, in % of Internet Users, 2015 & 2016 Breakdown of Preferred Channels for Shopping, by In-Store and Online, in % of Consumers, January 2017 Breakdown of Frequency of Shopping Online, in % of Respondents, 2016 3.5. Products Product Categories Purchased Online, in % of Online Shoppers, 2016 Top Product Categories Purchased Online, in % of Online Shoppers, 2016 3.6. Payment Breakdown of Payment Methods Preferred in Online Shopping, in % of Online Shoppers, 2016 3.7. Delivery Retailers' Perceptions of Customers' Attitude to E-Commerce Delivery, in % of Respondents, October 2017 3.8. Players B2C E-Commerce Players Overview, January 2018 Market Share of Amazon and Souq in B2C E-Commerce, in %, 2015 & 2016 Top 5 Online Shopping Websites, incl. Total Number of Visits, in millions, UAE's Share of Total Visits, in %, Average Visit Duration, Pages Per Visit and Bounce Rate, December 2017
4. Saudi Arabia 4.1. Overview B2C E-Commerce Market Overview and International Comparisons, January 2018 4.2. Trends Devices Used to Connect to the Internet, in % of Adults, March 2017 Share of Online Shoppers Who Make Purchases via Smartphone, in %, May 2017 Share of Online Shoppers Who Purchased via Social Media Sites or Applications, in %, May 2017 Origins of Online Purchases Made in the Previous 12 Months, in % of Online Shoppers, May 2017 4.3. Sales & Shares B2C E-Commerce Sales, in SAR billion, 2016 and Annual Growth Forecast for the Next Years, in %, as of August 2017 E-Commerce Sales, by Airlines, Retail, Entertainment, and Travel, in USD billion, 2015 & 2016 Retail E-Commerce Sales, in USD billion, 2015 - 2020f B2C E-Commerce Share of Total Retail Sales, in % 2017e 4.4. Users & Shoppers Number of Internet Users, in millions, and Penetration, in % of Individuals, 2011 - 2016 & Q2 2017 Online Shopper Penetration, in % of Respondents, May 2017 Breakdown of Frequency of Shopping Online, in % of Online Shoppers, May 2017 Breakdown of Perception of Security of Online Shopping, by Online Shoppers and Non-Online Shoppers, May 2017 4.5. Products Product Categories Purchased Online, in % of Online Shoppers, 2016 Channels Used to Purchase Selected Product Categories, by Online, Offline and Both, in % of Respondents, May 2017 Channels Used to Purchase Selected Categories of Services, by Online, Offline and Both, in % of Respondents, May 2017 4.6. Payment Breakdown of Payment Methods Preferred in Online Shopping, in % of Online Shoppers, 2016 Breakdown of Payment Methods Most Used in Online Shops According to E-Commerce Merchants, in % of Surveyed E-Commerce Merchants, June 2017 4.7. Delivery Problems Most Commonly Encountered by E-Commerce Merchants, in % of Surveyed E-Commerce Merchants, June 2017 4.8. Players B2C E-Commerce Players Overview, January 2018 Website Traffic Shares of the Leading Online Shopping Websites, in %, February 2015 & February 2017
5. Qatar 5.1. Overview B2C E-Commerce Market Overview and International Comparisons, January 2018 5.2. Trends Devices Used to Access the Internet, in % of Adults, March 2017 5.3. Sales & Shares Retail E-Commerce Sales, in USD billion, 2015 & 2020f B2C E-Commerce Sales, in USD billion, 2015 - 2020f 5.4. Users & Shoppers Internet Penetration, in % of Individuals, 2011 - 2016 5.5. Products Product Categories Purchased Online, in % of Online Shoppers, 2016 5.6. Payment Payment Methods Preferred in E-Commerce, in % of Online Shoppers, 2016 5.7. Players Top 5 E-Commerce Websites, by Rank, December 2017
6. Kuwait 6.1. Overview B2C E-Commerce Market Overview and International Comparisons, January 2018 6.2. Sales & Shares E-Commerce Sales, by Airlines, Retail, Entertainment, and Travel, in USD million, 2015 & 2016 Retail E-Commerce Sales, in USD billion, 2015 & 2020f 6.3. Users & Shoppers Internet Penetration, in % of Individuals, 2011 - 2016 Online Shopper Penetration, in % of Internet Users, January 2016 Attitudes Towards Online Shopping, in % of Respondents, January 2016 6.4. Products Product Categories Purchased Online, in % of Online Shoppers, 2016 6.5. Payment Breakdown of Payment Methods Preferred in Online Shopping, in % of Online Shoppers, 2016
7. Bahrain 7.1. Overview B2C E-Commerce Market Overview and International Comparisons, January 2018 7.2. Trends Selected Device Ownership, in % of Respondents, 2016 Mobile Shopper Penetration, in % of Respondents, 2016 7.3. Sales & Shares Retail E-Commerce Sales, in USD billion, 2015 & 2020f 7.4. Users & Shoppers Internet Penetration, in % of Individuals, 2011 - 2016 Activities Carried Out Online, incl. Online Shopping, in % of Internet Users, 2016 Barriers to Shopping Online, in % of Non-Online Shoppers, 2016 7.5. Products Product Categories Purchased Online, in % of Online Shoppers, 2016
8. Oman 8.1. Overview B2C E-Commerce Market Overview and International Comparisons, January 2018 8.2. Sales & Shares Retail E-Commerce Sales, in USD billion, 2015 & 2020f 8.3. Users & Shoppers Internet Penetration, in % of Individuals, 2011 - 2016
Companies Mentioned
- Alibaba Group
- Amazon.com Inc
- Awok.com
- Dubizzle
- eBay Inc
- Fetchr
- Jarir Bookstore
- Middle East FZ-LLC
- Noon E Commerce
- Souq.com FZ-LLC
- Wadi.com
For more information about this report visit https://www.researchandmarkets.com/research/xgw7l6/gcc_b2c?w=5
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