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DST Ranked As A "Strong Performer" In Cloud-based Dynamic Case Management Report By Independent Research FirmKANSAS CITY, Mo., March 20, 2018 /PRNewswire/ -- DST (NYSE:DST), a leading global strategic advisory, technology, and operations outsourcing company, today announced it has been identified as a "Strong Performer" in The Forrester Wave™: Cloud-based Dynamic Case Management, Q1 2018 Report.
Forrester is one of the most influential research and advisory firms in the world that produces the DPA Forrester Wave report to help enterprise architecture professionals select the right strategic vendor to manage their business' critical content. "We are excited about this recognition from a key analyst in this space," explained Tracy Shelby, DST Vice President responsible for the Business Process Solutions group. "With our depth of financial and health domain experience and strategic placement in the health and wealth markets, we are dedicated to product and service innovations to better serve our clients' needs." In the report, Forrester writes, "DST Systems solutions combine case management, content, analytics, and deep domain knowledge. DST Systems remains unique in the DCM landscape in terms of company scale, depth, and focus on security and compliance. Financial services firms that look for reduced cost for managing highly regulated operations and seek improved operational worker support should have DST Systems on their radar." Forrester continued, "AWD is a mature manage service offering hosted in DST-owned data centers in the US (Kansas City), UK, and Canada and has the best-in-class security valued by a large financial services and healthcare client base." Using a 23-criteria evaluation of the dynamic case management (DCM) market, Forrester identified 11 of the most significant software vendors in the space. "We appreciate this recognition, which we believe is a tribute to the hard work and innovative excellence of our team," explained Tracy Shelby, "Nevertheless, we are not complacent as we continue to focus our attention on our clients and are working to push forth a platform that helps them prepare and transform for the future." DST's comprehensive intelligent operations and case management solution, AWD®, primarily targets organizations that are focused on digitizing the operational and work experience as the key way of delivering a seamless customer experience. DST brings industry knowledge and critical infrastructure and services to the financial and healthcare industries. The company's AWD platform is used by over 350 clients and has helped reduce cost, improve customer service, and improve overall operational efficiency and therefore help master complex business issues. For more information on DST's DPA/BPM solution, visit http://www.dstsystems.com/products-services/business-process-solutions. Services are provided by DST Systems, Inc. or its subsidiaries or affiliates. About DST Media Contact:
SOURCE DST Systems, Inc. 
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