[March 06, 2018] |
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Cogito Expands Leadership Team; Grows User Base by More Than 7X
Cogito,
the leader in real-time emotional intelligence solutions, announced
today it added new members to its executive leadership team, including
vice presidents of client development, strategic clients, product
management, and people and culture. As market demands require continuous
innovation in the call center, these new appointments ensure Cogito
delivers an enterprise grade solution with a world-class user experience
to its growing user base.
"We've driven expansive growth at Cogito over the last year adding
thousands of users under contract," said Joshua Feast, CEO at Cogito.
"To accommodate the market demand and deliver the highest impact
enterprise solution, we've more than doubled our employee base and added
key leaders to our executive team. We're dedicated to improving employee
and customer lives by empowering clients' workforces with an AI solution
that guides sales and service agents during calls. Our new executives
are contributing to that mission, and reinforcing Cogito's collaborative
and dynamic culture."
New additions to the Cogito leadership team include:
Kate Gingras, VP of Strategic Clients Kate is a recognized
technology industry thought leader responsible for delivering business
value to ensure Cogito's clients choose to expand their relationship
across multiple lines of business. Prior to joining Cogito, Kate was a
Vice President at Appian, where she built out a multi-million dollar
global insurance practice and was responsible for securing and managing
strategic client relationships. Kate played a pivotal role in growing
Appian from a niche technology provider to an industry leader that
experienced a successful IPO. Kate also held leadership positios at
PricewaterhouseCoopers (PwC), Chordiant Software and Pegasystems (News - Alert).
Martin Pitkow, VP of Client Development Martin is
responsible for building and leading Cogito's global client development
function. His team is accountable for securing the world's leading
financial services, healthcare and telecommunications enterprises as
clients. Martin is an experienced leader of rapidly growing technology
companies, including at SuccessFactors, where he managed numerous sales
functions and helped build the company from its humble beginnings into
the category leader in enterprise human resource software, deployed to
over thirty million users. Under Martin's sales leadership,
SuccessFactors was acquired by SAP (News - Alert) in a multi-billion dollar
transaction. Post-acquisition, Martin held a number of key executive
positions within SAP, driving sales and growth initiatives.
Paul Russell, VP of Product Management and Design Paul leads
the process of evolving Cogito's product strategy and creating
differentiated solutions that meet clients' current and future needs. He
is responsible for ensuring compelling functionality, high performance
and exceptional product quality. Paul has extensive experience
delivering cloud solutions to the world's largest enterprises. Prior to
joining Cogito, he was VP of Product Management at Imprivata. Paul also
held leadership roles in Engineering and Product Management at Cisco (News - Alert)
systems, focusing on Contact Center Solutions and Collaboration
Platforms.
Lauren Tropeano, VP of People and Culture Lauren is
responsible for the development and oversight of people practices and
culture that support employee and organizational success at Cogito. She
has several years of expertise leading large, diverse teams and managing
people-related initiatives for growing companies across the technology
sector. Previously, Lauren worked as a human resources executive for
Pivotal and, before that, for EMC (News - Alert) (now Dell Technologies), where she
held a variety of Human Resources roles.
For more information, visit: www.cogitocorp.com. Follow
us on: LinkedIn
and Twitter
About Cogito Cogito enhances the emotional intelligence of
phone professionals by applying behavioral science through artificial
intelligence and machine learning. Cogito's software analyzes
conversational dynamics to provide live guidance for agents and a
real-time measure of customer experience for every call. Cogito is
helping the world's most successful enterprises improve sales results,
deliver amazing service, and enhance quality of care. Cogito is a
venture-backed software company located in Boston, MA.
View source version on businesswire.com: http://www.businesswire.com/news/home/20180306005163/en/
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