TMCnet News
Bright Pattern Announces Record 2017 Financial Performance, Expects Accelerated Growth in 2018"Bright Pattern today announced record results and milestones for fiscal year 2017, including record bookings, revenue, and customer wins," said Michael McCloskey, CEO of Bright Pattern. "Our customer base, driven by strong customer adoption, increased by 64%, revenue grew by 97%, and bookings grew by more than 160, thus demonstrating the strength of our solutions." In addition to Bright Pattern's strong financial performance, it was a year of many milestones and accomplishments, including the following:
Konstantin Kishinsky, Founder and CTO of Bright Pattern, said, "Our Spring 2018 release will change the cloud communications and contact center landscape. Our powerful cloud platform is completely native and allows us to add new features and modules at a pace never before seen in the market. Our new user interface greatly improves the agent experience while allowing customers to engage with any channel in a single conversation." Bright Pattern's cloud contact center software simplifies omnichannel customer service for customers, agents, and contact center managers. Bright Pattern's Cloud Contact Center solutions are used globally in over 26 countries and 12 languages by companies of all sizes. View source version on businesswire.com: http://www.businesswire.com/news/home/20180221005031/en/ |