[January 19, 2018] |
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UnitedHealthcare and Optum Take Action to Support People Affected by Recent Winter Storms in North Carolina
UnitedHealthcare and Optum, the health benefits and services companies
of UnitedHealth Group (NYSE: UNH), are taking action to help people
affected by recent snow and ice storms in North Carolina.
Support includes assisting health plan participants who may need to make
alternate arrangements to access care and early prescription refills, as
well as offering a free emotional-support line to help people who might
be affected.
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Help Finding a Network Care Provider, Early Refills: Plan
participants who need help finding a care provider in the
UnitedHealthcare network or obtaining early prescription refills can
call customer care at the number located on the back of their medical
ID cards.
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For plan participants who may have misplaced their medical ID cards,
call 866-633-2446, 8 a.m.-8 p.m. (in the local time zone), Monday
through Friday. People enrolled in Medicaid, employer-sponsored and
individual health plans (except Medicare) who have a smartphone can
download the free Health4Me app, which provides instant access
to their ID card, network care providers, their personal health
benefits and more. The Health4Me app is available as a free download
at the Apple (News - Alert) iTunes
App Store and the Anroid Market on Google
Play.
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Free Help Line: Optum, a leading health and behavioral health
services company, is offering a free emotional-support help line.
The toll-free number, 866-342-6892, will be open 24 hours a day, seven
days a week, for as long as necessary. The service is free of charge and
open to anyone. Specially trained Optum mental health specialists help
people manage their stress and anxiety so they can continue to address
their everyday needs. Callers may also receive referrals to community
resources to help them with specific concerns, including financial and
legal matters.
Along with the toll-free help line, emotional-support resources and
information are available online at www.liveandworkwell.com.
About UnitedHealth Group UnitedHealth Group (NYSE: UNH) is a
diversified health and well-being company dedicated to helping people
live healthier lives and helping to make the health system work better
for everyone. UnitedHealth Group offers a broad spectrum of products and
services through two distinct platforms: UnitedHealthcare, which
provides health care coverage and benefits services; and Optum, which
provides information and technology-enabled health services. For more
information, visit UnitedHealth Group at www.unitedhealthgroup.com
or follow @UnitedHealthGrp on Twitter (News - Alert).
Click
here to subscribe to Mobile Alerts for UnitedHealth Group.
View source version on businesswire.com: http://www.businesswire.com/news/home/20180119005841/en/
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